We compared IBM SevOne Network Performance Monitoring and SolarWinds NPM across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: IBM SevOne NPM users like its modular design, performance management reports, and real-time insights. The solution is also praised for its SNMP data collection and integration with ITSM solutions. SolarWinds NPM is commended for its adaptability and extensive network surveillance functionalities.
Room for Improvement: IBM SevOne NPM could benefit from better SD-WAN capabilities and live maps. Users say the solution could also improve its AI/ML modules and provide more actionable insights. SolarWinds NPM needs improvement in edge computing capabilities and data reporting. Users also said the performance could be better and that they would like to see expanded IPAM functionality.
Service and Support: Customers reported generally positive experiences with IBM customer service, praising the support team's availability and responsiveness. However, some users said they would rather not have to rely so heavily on support for upgrades. While some customers described SolarWinds support as helpful and responsive, others reported delayed responses.
Ease of Deployment: The setup process for IBM SevOne NPM is described as quick and uncomplicated, although some users may require extra configuration. Some users said SolarWinds NPM was straightforward to set up, while others perceived it as complex.
Pricing: IBM SevOne NPM is seen as costly, particularly for smaller businesses. The cost of SolarWinds NPM varies depending on the customer’s size and requirements. Some users find it expensive.
ROI: IBM SevOne NPM offers features such as device maintenance and out-of-the-box reports that contribute to its value. Some users reported immediate benefits from using SolarWinds NPM in terms of security and business outcomes, while others have not.
Comparison Results: IBM SevOne NPM stands out for its real-time insights, integration capabilities, straightforward setup, and top-notch customer service. Users say the solution could improve its AI/ML capabilities and lower its pricing to be more affordable for smaller businesses. SolarWinds NPM is a customizable solution that’s easy to deploy and features comprehensive network monitoring capabilities. However, some users consider it costly and voiced concerns about technical support and user experience.
"The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"I like the tool’s scalability and real-time reports. Earlier, we struggled to give real-time reports to clients. I also like the tool’s deployment model where we can deploy it either on-premises or in-house. We don’t have to carry the data all over the globe. Also, I am impressed with the tool's flow reporting and Wi-Fi."
"Flexible architecture: You can extend the system and its capacity by attaching another cluster pair."
"Data Insight reporting tool is the most valuable feature. They came up with it a couple of years ago. The most pleasing factor is the dark theme. You don't have a white background. It has templates that you can create for all kinds of reports that you can hit on the fly. It's much better printing of the reports. If you want to send PDFs to people, the reports are actually decent. Whereas for years, the old architecture of the PDFs was rubbish and even our customers said, "We have to manipulate your PDFs because they all have bad margin breaks. SevOne fixed that a couple of years ago with the new Data Insight. It's fantastic."
"SevOne’s data collection functionality is very good. From a collection point of view, we pull SNMP data, which is simple. It is easy to manipulate the pull in the estate. It is really simple compared to some of the other products that we have used. However, for deferred data, i.e., things that we import or don't pull directly, we tend to have a preplanned integration. So, its Universal Collector is really useful."
"I like SevOne's network flow reporting."
"It's given us the ability to create various real-time network performance reports and distribute them to any colleague who can access these reports immediately."
"One of the most valuable features is the graphs, which you can build instantly. I have used some open-source platforms in the past, but they are not as good. With SevOne, the sampling in the graph can be every few seconds, not just every few minutes, and that's really helpful. It's really fast."
"We find that the reporting is particularly valuable in terms of not only communicating with our peer teams but also with the executives."
"Reporting tools are a great feature along with the ability to create customized reports for you"
"It combines and presents information from many different sources, giving a corporate-wide vision on a single pane of glass."
"We don't have any issues with the stability of SolarWinds NPM."
"The initial setup is easy."
"It did a good job of the collection and then an investigation of the net flow of information for understanding the applications that were being used at certain locations."
"It gives us a map of the network setup and one console to see the entire network."
"It's easy to understand, even if you are not too technical."
"We had some interfaces where the SFP Ports were having some problems after a while. We found which of the SFP Ports was having the error and changed it, so the bandwidth become okay."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"The reports are easy to configure but they are a bit outdated in terms of appearance and visualization."
"SevOne should work with the graphs legend functionality."
"Telemetry is hot these days, and IBM can improve SevOne's support for telemetry correction. Reporting is another feature that could be better. It provides the bare minimum functionality, which is good enough for most engineers, but the management isn't advanced. The new portal provides a much lighter view and better visualization, but the management is not so good."
"The GUI: both the dashboard/user view and the admin tool."
"The one area with room for improvement is probably administration. They added data insights to make a better user experience, but I'd like to see some improvements in the way the system's administered."
"Some similar solutions offer end-to-end visibility."
"The reporting of NMS is good, but it could be better."
"NMS has several areas for improvement. It should be more user-friendly inside of NMS for some of the functionality in there. It's been getting better the last version or two, but the there have been bugs in there whenever I've gone to new versions."
"My team has had a lot of issues with support."
"The root cause analysis and installation faults are not clear."
"It is not that stable. As a Windows software, I have seen issues with SolarWinds. The performance is slow."
"SolarWinds NPM could improve by adding the deepest inspection, performance networking, and IP address discovery."
"There should be a little bit more integration in some of the other tooling and utilizing the APIs of devices or tools could be a little bit better."
"Time: A worldwide deployment can be confusing for dispersed users with non-local times. Each node should have a local time (with summer offset if appropriate) & each user should view & report in their local time."
"SolarWinds NPM can be very slow at times. The database optimization can be done to improve the product performance."
"I would like to have a Syslog server module for this product. That would make the solution better."
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IBM SevOne Network Performance Management (NPM) is ranked 41st in Network Monitoring Software with 53 reviews while SolarWinds NPM is ranked 4th in Network Monitoring Software with 147 reviews. IBM SevOne Network Performance Management (NPM) is rated 8.4, while SolarWinds NPM is rated 8.2. The top reviewer of IBM SevOne Network Performance Management (NPM) writes "We can get a new vendor certified and monitored in our system significantly faster than before". On the other hand, the top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". IBM SevOne Network Performance Management (NPM) is most compared with Instana Infrastructure Monitoring, LogicMonitor, Splunk Enterprise Security, SolarWinds Network Device Monitor and Dynatrace, whereas SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, ThousandEyes and Entuity. See our IBM SevOne Network Performance Management (NPM) vs. SolarWinds NPM report.
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