We performed a comparison between IBM Tivoli NetCool and Moogsoft based on real PeerSpot user reviews.
Find out what your peers are saying about Cisco, Fortinet, HPE Aruba Networking and others in Network Management Applications."Support is one of the best aspects of this solution. NetCool is a good product that has good flexibility. There are a lot of documents available online which is one of the best features of IBM Tivoli Suite. Whenever an issue happens, rather than going to technical support, if you find the exact issue in Google, you can get tech notes for that particular issue."
"The solution has very good integration capabilities."
"It's very easy to use."
"The tool had many built-in automation capabilities."
"It's very easy to use."
"NetCool has a huge database that can collect and process about one million alarms a day."
"The scalability of monitoring, the breadth of supported network components, the scale of the number of monitoring events, and the flexibility in customization make this a well-rounded product."
"Anything is possible with Tivoli. It's quite a robust system."
"The AI component allows you to check previous cases and diagnose problems easily."
"Moogsoft's most valuable features are event management, correlation, and observability."
"The solution is extremely helpful with correlating IP failures and it has a very good sort of flow chart of IP systems. For example, if you see a failure in system A, you can track it down to the system causing the issue. This is a very handy feature."
"There are AI features in Moogsoft. Moogsoft has one wonderful feature that allows you to convert multiple alarms into situations. Generally, all other MoM tools get the alarms, and then convert it into an incident directly. There is one extra layer they have added before converting any alarm into an incident. Suppose there are multiple alarms that are somehow all related to a single source of issue. It converts all the alarms into a single situation, which then gets converted into an incident."
"The Event Management feature is quite valuable."
"The product currently seems to be a few steps ahead of the competition."
"Moogsoft AIOps integrates seamlessly with 50-plus IT monitoring, automation, service management, notification, and collaboration tools. It also provides a great and easy-to-use interface for observing."
"I like the prediction features."
"UI is outdated, very old legacy."
"The solution is not user-friendly."
"The solution is too expensive."
"The installation could be simplified, and technical support could be faster."
"The solution does not have any AI capabilities."
"The installation could be simplified, and technical support could be faster."
"Customization and integration that you need to do to make the product fit your needs is very complex. It is not a product that somebody could easily pick up without any prior training or experience."
"Tivoli NetCool's has medium scalability - there are some problems with its replications not being mature."
"I would like to see how Moogsoft integrates with the multi-cloud and brings out a single pane of glass, to see everything on one screen."
"The documentation and flexibility for generic integration could be improved."
"I would like to see more integrations. It is rather difficult to install the enterprise systems with the agents."
"It is taking a long time to set it up and could do more to roll out quickly."
"I would like to see additional reports or information on the dashboard that includes metrics about CPU usage and memory."
"Moogsoft is dependent on external products to do orchestration and SOP-based functionality."
"They should consider including Chatbot."
"The tool needs to improve its support. It appears that the support responsiveness from Moogsoft is not aligned with the severity of the incident. Instead of proactively addressing issues, customers have to chase Moogsoft for resolution. In Moogsoft, unlike other tools like Splunk, the process follows a step-by-step sequence. You need to start each process in a specific order, typically following a sequence."
IBM Tivoli NetCool is ranked 8th in Network Management Applications with 12 reviews while Moogsoft is ranked 38th in IT Infrastructure Monitoring with 11 reviews. IBM Tivoli NetCool is rated 7.6, while Moogsoft is rated 7.6. The top reviewer of IBM Tivoli NetCool writes "Reliable for enterprise monitoring but no longer actively developed". On the other hand, the top reviewer of Moogsoft writes "A cost-efffective cloud solution for noise filtration but needs enhanced interfaces". IBM Tivoli NetCool is most compared with SolarWinds Network Configuration Manager, OpenText Network Node Manager i, HPE Intelligent Management Center and Cisco DNA Center, whereas Moogsoft is most compared with ServiceNow IT Operations Management, OpsRamp, BigPanda, Dell CloudIQ and Dynatrace.
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