We performed a comparison between Icinga and Meraki Dashboard based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"The value of Icinga is that it has hundreds of plugins, so it's really easy to monitor pretty much anything."
"There's a module called Icinga Director, which helps us configure the product using an intuitive interface through clicks instead of creating a text configuration. It's very helpful for us."
"The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated."
"The apply rules feature saves a lot of time."
"Macros and the ability to connect it to Google Maps are valuable features."
"I like the ability to amend and adjust things really easily, which is useful in a case where you could make it auto-discover and then set a template to say all of these applications or servers under this template have an automatic threshold set that you’d set up manually."
"The drafts are easy but what I like about Icinga is that there are many add-ons that you can download."
"It is really easy in Icinga to create your own plugin and integrate it without any fuss. And it works just perfectly fine."
"It is a reliable product. It provides a lot of information that is easy to read."
"The dashboard itself is very simplified and easy to navigate."
"The ability of the product to perform with simplicity of deployment make it a valuable solution."
"The ease-of-use and the analytics are really effective tools."
"There are some whitelist blacklist capabilities in the MX dashboard, which is very helpful."
"The initial setup process is quite simple."
"The feature I find most valuable is the single pane of glass where you can configure a monitor view, all from one dashboard. For example, on the wireless side, you can configure it under the configuration panel, and then view statistics like location analytics, user analytics, etc."
"I like that Meraki Dashboard is a user-friendly product."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"We have found some problems with Nagios, and support isn't very responsive."
"In general, the product does not look good. However, it does what it is supposed to do. So, the improvements should focus on usability and UI."
"The solution lacks many features important to higher-level IT management and network support."
"I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built."
"There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved."
"Icinga’s automation could be improved."
"The tool currently fails to provide notifications to users."
"The user interface should be improved."
"The coverage has been an issue for us."
"The downside to the simplicity is that you can't get as granular as you could with the Cisco APs."
"It would be helpful to have the ability to create a floor plan based on an existing PDF or JPEG, which is automatically converted into a usable network map."
"For instance, you should be able to see if something has been blocked by a firewall rule by looking at a live log of traffic moving through the device. It helps you troubleshoot issues and understand if your rules are working. You need to ensure the firewall is blocking the right things. That's unavailable in the Meraki Dashboard. You have to send the logs to a log server. We use SolarWinds locally, but it's not natively built into Meraki. We're also using Cisco ISA and another tool called Smoothwall."
"I would like to receive decent notification alerts regarding the license's expiry. Or any help on correcting or optimizing licenses, because in certain circumstances you can add a license but it's the wrong licensing. However, the Dashboard adds the license in some way, and you do not utilize it. You can simply extend the license's expiration date."
"Third-party switches do not necessarily integrate easily with the system and this could be improved to allow for better adaptation."
"The tool is useful for managing devices and monitoring their current state, but it falls short in troubleshooting network issues, particularly with access points. It does not provide a complete understanding of the root causes of the issues. As a result, network engineers have had to use additional tools to complement it and conduct assessments. The only way to improve the tool would be to enhance its capability to identify and resolve network issues effectively."
"Meraki Dashboard's pricing could be improved."
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Icinga is ranked 21st in Network Monitoring Software with 17 reviews while Meraki Dashboard is ranked 9th in Network Monitoring Software with 51 reviews. Icinga is rated 7.6, while Meraki Dashboard is rated 8.6. The top reviewer of Icinga writes "A stable, scalable and cost-effective solution that helps with inbuilt scripts for easy modification". On the other hand, the top reviewer of Meraki Dashboard writes "Incredibly easy to use, great troubleshooting and prevention of malicious events". Icinga is most compared with Zabbix, Checkmk, Nagios Core, Nagios XI and Splunk Enterprise Security, whereas Meraki Dashboard is most compared with Cisco DNA Center, SolarWinds NPM, ThousandEyes, Mist AI and Cloud and Zabbix. See our Icinga vs. Meraki Dashboard report.
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