We performed a comparison between Infor LN and NetSuite ERP based on real PeerSpot user reviews.
Find out what your peers are saying about SAP, Microsoft, Oracle and others in ERP."LN is definitely a stable product. It's number one on Gartner's four quadrants."
"The project module is the best that I've ever seen, and more than that, it's the company's flexibility to change. It means that in our company, Infor LN has the capability to support many kinds of industries."
"Infor LN is a completely integrated product that provides good stability."
"I would say that it is typically used by large-scale manufacturing industries, especially in discrete manufacturing, and it has proven to work brilliantly."
"It has strong sales, purchase, warehousing, and logistics order management."
"The best thing about Infor LN is that you can use it for inter-company business and for international businesses, especially by mid-sized and big companies."
"Infor LN has basically the same structure as CloudSuite Industrial, but LN has more advanced planning tools for manufacturing."
"Our clients appreciate the financial part of the solution, which is usually very complex. The Spanish localization is also very good."
"As NetSuite ERP is a cloud product, a valuable feature I found in it is the very friendly user interface. You can set up shortcuts within the applications for frequently used reports or navigation. You can also customize dashboards in NetSuite ERP. Another feature I found valuable in the solution is good reporting. It has many industry-standard reports focused on finance and inventory. I also like the seamless switching between production and test environments and that you can customize the environments within NetSuite ERP. For example, you can put banners on your test and production environments to differentiate or segregate the logins to prevent mistakes. The solution is pretty easy to use and navigate, and it's more of a lightweight software. I like that it's a cloud product, so work is done on the front end rather than the back end. There's also a community for NetSuite ERP where you can raise your queries and issues. You'll find other people sharing experiences about common issues so you can get quick fixes from the community."
"The most valuable feature in NetSuite ERP is the user interface."
"The inventory feature in NetSuite ERP is very valuable to me because it provides clear estimates about the depreciation of details and includes useful mobile modules."
"We use it for the projects we do in the telecom industry."
"The project management aspect and the timesheets are valuable, especially for ensuring that our milestone billings are automated properly. From a manufacturing perspective, it is more to do with the entire management of the inventory, the overall finance, consolidation of books of accounts, and managing the profit and loss in a more effective manner."
"I like the ease of setup and customization of forms."
"It is a very solid product for finance and procure-to-pay processes."
"NetSuite is significantly more affordable than Oracle EBS and offers a wider range of features than other OEMs."
"The finance model within this solution does not have very strong reporting functionality, which I would like to see improved."
"Infor LN has customer support in India, but service could be improved. So, basically, they prioritize agreements, and the number of tickets closed within a certain timeframe, not necessarily the quality or resolution of the tickets themselves. They just open and close them, sometimes without even understanding the issue. That's the biggest problem."
"When it comes to planning, it's more challenging to consider the entire structure, such as having a specific SKU and wanting to look at the planning for the whole structure. You must delve into individual item details to plan for it with order planning. Therefore, improvements will allow more comprehensive planning for each SKU."
"The training for Infor LN is not straightforward, so a non-specialist will need training before using it."
"Only people who undergo training from the companies can learn about Infor products."
"I would like to see the CRM improved. I would also like to see a supply chain management feature."
"In general, the HR-related part of Infor LN doesn't work properly in Germany, making it an area that requires improvement."
"While Infor LN incorporates the latest business processes and functions, there is always room for improvement as the business grows. In the new normal, it could stand to incorporate quite a few automation processes like the RPA and utilize machine learning in the Internet of Things."
"The pricing is high."
"What needs to be improved is the development in the other areas and other businesses that can use NetSuite."
"In terms of the main improvement to NetSuite is the talent itself. It's grown so fast and there are about 25,000 companies running on it, and it's a relatively newer system compared to other competitors. It's growing so fast that the talent base in the partner organization (there's about 200 of them), is pretty thin."
"The product should improve its warehouse management solution."
"The communication has been peculiar, and the overall commercial process has been less than satisfactory."
"If they could provide more integration options to connect with different products, that would be ideal."
"Improvement-wise, it should be more customizable. Currently, you can't enhance the product yourself in terms of development for any applications unless you've got a very strong and big development team. Those are the skills that are in very short supply."
"The manufacturing and planning side could be improved. That part isn't up to date. NetSuite could be easier to integrate in general."
Infor LN is ranked 8th in ERP with 25 reviews while NetSuite ERP is ranked 1st in Cloud ERP with 33 reviews. Infor LN is rated 8.2, while NetSuite ERP is rated 7.8. The top reviewer of Infor LN writes "A flexible ERP with the best project module and excellent support". On the other hand, the top reviewer of NetSuite ERP writes "Carries a broad range of applications, specifically in the field services area". Infor LN is most compared with SAP ERP, Infor M3, Infor LX, Infor CloudSuite and SAP S/4HANA, whereas NetSuite ERP is most compared with Oracle Fusion Cloud ERP, NetSuite OneWorld, SAP S/4HANA, Oracle E-Business Suite and Anaplan.
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