We performed a comparison between Infraon IMS and SolarWinds NPM based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"The backup, restore, and comparison features are all good."
"Their discovery is very quick and they have a CSV file upload mechanism that allows you to onboard five thousand devices a day."
"It is a stable product. After the initial configuration, you don't have to tweak it much. All systems of Everest IMS work perfectly."
"The most valuable feature is alerting. We get email alerts when a link is down that tell us which device is having a problem."
"We use the solution to automatically trigger processes to help us resolve issues. The whole IT process has been automated, such as trying to map all the users and the escalation process. So, if any issue happens, we get an SMS and WhatsApp of the report. If there is a critical issue this has to be sorted out, like the entire data center being down, then there is an alarm."
"The feature that I like the most and the best part is the customization."
"The role-based dashboards provide data points and charts and topology diagrams in a single window. It's like a spider web, where the application, connectivity, and everything is defined for each user of those applications."
"Our response time is within 30 minutes for any support. This solution provides alerts immediately, so we are within our SLA, giving efficiency to our support."
"The interface is user-friendly, making it easy to use."
"It combines and presents information from many different sources, giving a corporate-wide vision on a single pane of glass."
"The biggest thing for me is that it provided enough information for me to monitor. It alerts and provides you with the information you need."
"There are a lot of valuable features with SolarWinds NPM. We can receive a lot of detailed data from the monitoring that can use useful for investigations, especially when you are troubleshooting. It is very helpful. Overall it was a very good experience."
"The initial setup is easy."
"The most valuable feature of SolarWinds NPM is the performance monitoring to see the memory, and CPU utilization."
"SolarWinds NPM has a colorful UI and many easy-to-use features. It does not need to be configured as much and is also easy to install."
"SolarWinds NPM provides an overview of network monitoring, extending its capabilities to cover other aspects, such as virtual machines and servers. The platform has features like NetPath, which is particularly beneficial for end-users, offering insights into issues like latency, packet loss, and connectivity problems with routers, switches, or servers."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"We have enquired if there are any possibilities of monitoring non-IPBS devices."
"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure."
"Email support is a bit slow. Once you drop an email, it takes time."
"The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved."
"The GUI is in need of improvement. It is not drag-and-drop or easy to use."
"There might be some features in other products that are currently not there in Everest IMS and can be included. I have not yet compared it with any other product."
"I would like to have the option to add a new device or meet with the next release. Right now, it needs to be done from the backend which results in a heavy reliance on R&D."
"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution."
"The solution could improve in many areas, such as the marketing and description of the products, providing areas of improvement, cloud capabilities, and being able to be more streamlined with the current integration points with other applications."
"The improvement would be that SolarWinds NPM thoroughly checks its patches before releasing them to the market. Better testing, alpha testing, and then releasing it to the market."
"Complex and overly detailed setup."
"Better offline license management. I’ve had to get in touch with customer support several times simply to remove an expired license from our NPM servers."
"The tool can only monitor up to 1000 instances in a single SolarWinds console. Customers may have over 1000 instances. Hence, it needs to support a minimum of 1500 instances. It should also improve support."
"The SolarWinds notification and alerting configuration could be simplified as it would be easier to find if it was within the NPM web application instead of in a separate client application."
"The dashboard of the solution is an area with certain shortcomings that need improvement."
"Application Performance Monitoring should be included in this solution."
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Infraon IMS is ranked 83rd in Network Monitoring Software while SolarWinds NPM is ranked 4th in Network Monitoring Software with 147 reviews. Infraon IMS is rated 8.4, while SolarWinds NPM is rated 8.2. The top reviewer of Infraon IMS writes "Provides data accuracy for availability and policy harmonization". On the other hand, the top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". Infraon IMS is most compared with Zabbix, whereas SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, ThousandEyes and Entuity. See our Infraon IMS vs. SolarWinds NPM report.
See our list of best Network Monitoring Software vendors, best IT Infrastructure Monitoring vendors, and best Cloud Monitoring Software vendors.
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