We performed a comparison between Infrascale Backup & Disaster Recovery and Veritas Backup Exec based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."For this particular client, the solution’s Critical Server Insurance feature that protects physical and virtual servers including Windows, Linux, VMware, and Hyper-V, was a very big factor as well. They have a bunch of physical servers, as well as virtual. The mix is predominantly virtual. They also have some NAS boxes that we back up using Infrascale."
"The overall ease of use and ease of management of the solution using the Infrascale dashboard is excellent. I'd rate it 10 out of 10 because the dashboard is very simple to use. For someone with a technical background, it's a wonderful piece of software to be using in a cloud environment. But if you're not technical, then it might be a problem. It could be confusing for non-technical people. If you don't know what you're doing, you could kind of screw it up. Any human with two brain cells can do it. It's like anything else. So, once you train a human, they're good. Anybody can do it. Anybody with a competent brain can use it and go with a little bit of technical skill. It might be confusing in the beginning, but once you're trained up and you've used it a little bit, like anything else in your life, it'll be easy. They'll come as normal."
"The overall ease of use and management of the solution using the Infrascale Dashboard is very good. We haven't had any issues. It is easy to learn. Most of our techs who deal with backups are usually up and running with the dashboard within a day or so. They don't have a lot of buried features where you have to dig through things to get to the resolution. It is pretty self-explanatory."
"Its Critical Server Insurance feature for protecting physical and virtual servers, including Windows, Linux, VMware, and Hyper-V is mandatory for me and it makes me happy. If I had a backup solution that didn't do that, it would not be a backup solution and would not be any good."
"The recovery of data is the most valuable feature. The software backup, which is just a program that gets installed on a server, can back up to the cloud. You can install that on a server or PC, and that will simply back up a user's files and folders. If it is installed on the server, we just back up the relevant data. Recovering that, if there has been a malicious attack on a business or anything like that, has been invaluable in the past. The good features about that are obviously, if the physical hardware has a problem, then we can utilize the appliance, turn on the virtual machine, and carry on running the business while we put the hardware back and correct the issue."
"The Infrascale Dashboard is very easy to understand, has a good overview, and gives me access to all my appliances without having to have a local VPN connection to the individual clients. It makes it very easy to find my way around."
"Given that we are in the hurricane belt, the spin-up of replicated servers in the cloud is among the most valuable features. If our site goes down we can just connect to the cloud appliance, spin up the servers, and we are good to go."
"The most valuable feature is the ability to boot locally, as well as in Infrascale's cloud. This means that we can either do on-site failover or failover to their cloud."
"It's quite stable, and so far, we have had no technical issues with Veritas Backup Exec."
"The dashboard was good. I loved to see the maintenance dashboard every time I logged on. That was my first screen because it always gave me a reminder of how many days before my next renewal."
"We are happy with Veritas Backup Exec's stability."
"The product provides automated and faster data backup and recovery compared to other vendors."
"This solution works well and has good integration with technologies such as VMware and Hyper-V."
"The implementation is straightforward."
"The initial setup is easy."
"The disk-to-disk paid backup feature is quite good, and file locking is a very important feature."
"When you are ordering hardware appliances, they have to be delivered from America. In the past, hard drives on the appliance have been simple SSD drives that are installed. However, they don't have a local supply for the SSD drives in the UK. They have to be exported from the US, arrive, and then I have to go and install them. Then, they will rebuild it from their side of things. However, I could order that same SSD drive online and get it the next day. So, I have to wait days for things to come when I could get the exact same drive the next day in the UK, if I wanted to. That causes a bit of a problem. I don't know how many businesses they have in the UK, but I do think that having to import stuff from the US is a time-consuming problem. If there was a holding in the UK, then we wouldn't have that delay in time."
"I would like to be able to limit the bandwidth in cases, for example, where we are uploading the backup."
"Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make."
"The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution. It should be something that does not require me to do an image backup, and then individual file and folder backups, to be able to restore individual files."
"I would like to see more features for the section on the viruses and maybe another in reference to two-factor authentication."
"They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement."
"One of the significant drawbacks of it is due to the fact that we're using two devices to manage the same vCenter, or virtualization environment, and they don't talk to each other. That means I can't easily see what VMs are already being protected. If I'm on Infrascale device "A" and I have protected these VMs, when I go over to device "B," I can't see that those VMs are already covered."
"They set me up as a vendor, not as a client. So sometimes I end up in the wrong portal and I'm doing vendor things instead of client things, and I didn't realize that right away. Once I figured it out I just changed my favorites on my desktop to go to the client-side."
"I would like to be able to create a restore task that can be scheduled so that the same restore action will be performed automatically."
"Doesn't include disaster recovery."
"They can improve the reporting component. The reports aren't user-friendly at all. You have to download them to Excel to get statistics."
"It doesn't support the AIX platform."
"More stable environment in a WAN infrastructure."
"Expanding is difficult because if I want to add, for example, a terabyte of data, then I have to buy a disk shelf and it will cost me a lot."
"The solution could improve by having better documentation."
"The cost is quite high. Along with the general costs, the supposed agents that you have to buy for the various options that you want to use ends up driving the costs higher as well."
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Infrascale Backup & Disaster Recovery is ranked 41st in Backup and Recovery with 11 reviews while Veritas Backup Exec is ranked 14th in Backup and Recovery with 71 reviews. Infrascale Backup & Disaster Recovery is rated 9.2, while Veritas Backup Exec is rated 7.8. The top reviewer of Infrascale Backup & Disaster Recovery writes "If the physical hardware has a problem, then we can utilize this appliance, turn on the virtual machine, and carry on running the business while correcting the issue". On the other hand, the top reviewer of Veritas Backup Exec writes "Highly stable, intuitive design, and integrates well". Infrascale Backup & Disaster Recovery is most compared with Veeam Backup & Replication, Commvault Cloud and EDB Backup and Recovery Tool, whereas Veritas Backup Exec is most compared with Veeam Backup & Replication, Veritas NetBackup, Acronis Cyber Protect, Commvault Cloud and Veritas System Recovery. See our Infrascale Backup & Disaster Recovery vs. Veritas Backup Exec report.
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