We performed a comparison between iServer and MEGA HOPEX based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Architecture Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."iServer is a solution that helps catalog enterprise architect solutions and catalog information."
"Integrating the Microsoft documents to the product and visualization matrix where we can see the end-to-end relationship of the network is of great importance to our company."
"The most valuable features of iServer are the integration with Microsoft Office and the interface is similar to Microsoft applications making them easy to use."
"It has helped having data lineage in the business cluster, which is used as control artifacts."
"This is a flexible tool compared to some other solutions."
"We like the governance."
"There were lots of different requirements, and collaboration and review is one of the biggest things. There is also Office 360 integration, and there's flexibility to use it as a database as well."
"Good and effective reporting features, which help in decision making."
"The most valuable features of MEGA HOPEX are the seamless VPA module and the good user experience. There are built-in connections that provide integration with other platforms, such as ServiceNow. There is a lot of customization available allowing a lot of freedom. The solution is updated frequently adding new features. For example, the feature GraphQL can be integrated into other solutions, such as ManageEngine for ITSM solutions. You are able to use GraphQL to connect APIs and query the APIs."
"Customer support is fantastic. They are very helpful whenever we get on the line with the support team."
"What's most valuable in MEGA HOPEX is that it follows the reference model where each component is defined. I also like the diagram consistency in MEGA HOPEX."
"The support experience in Latin America is great."
"The most valuable feature of MEGA HOPEX is the publication method for static websites. You can generate the whole database into a static website. Additionally, in the new tabular entry, you don't have to put objects or links, you can go and fill a tab and the MEGA HOPEX will generate an object for you in a simple way."
"I find the IT portfolio management very valuable and helpful."
"It is very interactive."
"The most valuable feature is that the software controls everything from a single management window."
"More visualization techniques and ways to report the data might be helpful."
"I haven't used this solution long enough to know what areas could be improved."
"It runs relatively slowly."
"The migration tool needs to be included in the main package, and not as a separate license."
"The modelling needs improvement, specifically forecasting capabilities and scenarios."
"There could be features for process mining, process simulation, and analytics."
"Cannot see which activities are control activities."
"It definitely needs help to improve the visual aspect of the solution."
"This product is expensive and would be improved by lowering its price."
"They do tend to push people to their professional services, instead of helping the customers with their problems. I understand this is their business. At the same time, however, they need to work on fact sheets or offer some program to help the customers who want to implement it themselves and to make it run properly in their environment."
"The initial setup is a little complex."
"It has a data domain where we load our data objects onto the tool but doesn't provide data governance capabilities such as cleansing or validating data."
"An area for improvement in MEGA HOPEX is its vast learning curve. The tool is also heavy, so that's a pain point. MEGA HOPEX is also tricky to use if you don't train for many hours."
"The initial setup can be quite complex at first."
"The interface must be improved."
"The solution lacks additional models compared to other tools."
iServer is ranked 6th in Enterprise Architecture Management with 15 reviews while MEGA HOPEX is ranked 4th in Enterprise Architecture Management with 36 reviews. iServer is rated 7.2, while MEGA HOPEX is rated 7.8. The top reviewer of iServer writes "Enables flexible parameters for any process model and has a valuable document management feature ". On the other hand, the top reviewer of MEGA HOPEX writes "Easy to use and robust with good features". iServer is most compared with LeanIX, Sparx Systems Enterprise Architect, Visio, ARIS BPA and BiZZdesign HoriZZon, whereas MEGA HOPEX is most compared with Sparx Systems Enterprise Architect, LeanIX, ARIS BPA, Visio and Camunda. See our MEGA HOPEX vs. iServer report.
See our list of best Enterprise Architecture Management vendors and best Business Process Design vendors.
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