SAP Signavio Process Manager vs iServer comparison

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Executive Summary

We performed a comparison between iServer and SAP Signavio Process Manager based on real PeerSpot user reviews.

Find out in this report how the two Business Process Design solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed SAP Signavio Process Manager vs. iServer Report (Updated: May 2024).
772,679 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We like the governance.""iServer has valuable features for workflow and document management.""Integrating the Microsoft documents to the product and visualization matrix where we can see the end-to-end relationship of the network is of great importance to our company.""I have to think less with this solution. It's simple.""Good and effective reporting features, which help in decision making.""There were lots of different requirements, and collaboration and review is one of the biggest things. There is also Office 360 integration, and there's flexibility to use it as a database as well.""This is a flexible tool compared to some other solutions.""The initial setup is easy."

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"The most valuable feature is that you can customize it completely with all of the attributes that you need.""Process Manager is really helpful in building process maps. Creating them is really easy; the program is user-friendly.""Process management/Process governance is what we think Signavio is very good at.""As a business transformation suite, Signavio offers a number of integrated helpful tools. The Process Modeler helps with the conceptual work, but is directly integrated with the components of the Workflow Accelerator (Automation) and the Process Intelligence (Mining). This makes Signavio an indispensable service package.""I like the collaboration and the real-time aspects of it.""The solution provides data mining and AI features.""Version management is helpful because I like to try different versions and then decide which of them should be the main model.""All in all, Signavio usability is excellent. Anyone can learn to use the tool quickly. This increases acceptance as employees are not facing a high learning curve. With the offered usability it is easy to model processes also live in workshops."

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Cons
"We could allocate permissions to use only specific components to the users rather than the entire instance.""More visualization techniques and ways to report the data might be helpful.""Enhancing integration options with ERP or ITSM-related solutions for triggering automated requests for process definitions, changes, and tracking them in the iServer.""Requirements management needs to be improved.""It runs relatively slowly.""There could be features for process mining, process simulation, and analytics.""Cannot see which activities are control activities.""It definitely needs help to improve the visual aspect of the solution."

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"Its reporting feature could have customization options.""I find it difficult to figure out how I can better align this solution with my KPIs.""Technical support has been somewhat challenging; there hasn't been much visibility on how to create a ticket or integrate with SAP.""I would like to see more integration with the process manager in terms of the workflow accelerator.""It is not easy to learn the product.""The reporting is too slow and there is a limit of 250 processes.""I think the biggest selling point that Signavio talks about is its collaborative aspect. However, there's still a lot more improvement in terms of what they can do, how they receive comments, address comments, whether they actually provide feedback, etc. There is still a little bit more improvement to be made on those areas.""The performance metrics appearing in the collaboration hub needs to be improved."

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Pricing and Cost Advice
  • "Aim for the exact number of people who shall define/review approve and view the processes, as it will impact the cost."
  • "It's about 13K to set up and 9K for the license for three months. I think it's about 20K a year, but we haven't firmed up on pricing yet because the price depends on how long we commit to the solution."
  • "The price of iServer is reasonable compared to other solutions."
  • "They offer annual subscriptions for developing countries, which are not affordable for small or medium businesses."
  • "The product has a moderate pricing."
  • More iServer Pricing and Cost Advice →

  • "Lower than the competition with highly flexible licensing plans."
  • "My client purchased one editor license and the collaboration hub, which covers up to a hundred people."
  • "I think that the price of the licenses is between $2,000 USD and $3,000 USD per license per year, plus the hub usage. I cannot remember the exact cost, but it is affordable."
  • "I think we're spending about $150,000 a year on licensing costs."
  • "SaaS has no setup cost, just licensing fees."
  • "This solution provides really great value for the money."
  • "We are only able to use the free academic licenses because we have a financial constraint. We are not able to pay for commercial licenses to use this kind of tool."
  • "Although Signavio is a feature-rich solution, it is expensive for companies who haven’t reached a certain maturity level in their process management initiatives."
  • More SAP Signavio Process Manager Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:iServer has valuable features for workflow and document management.
    Top Answer:They haven't introduced new features for the product's on-premise version since 2021, similar to the SaaS version. There could be features for process mining, process simulation, and analytics.
    Top Answer:We use the product for various critical functions within our environment, particularly in a government entity, where it assists in governance, workflow management, and generating reports and live… more »
    Top Answer:SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a… more »
    Top Answer:The visual representation is extremely powerful and easy to use in process modeling and analysis I can show it to someone who doesn't know business process mapping, and they still understand… more »
    Top Answer:We have a yearly basis license. We don't find it too expensive for our use case. It helps us harmonize processes and those processes result in significant effort saving, then the product is paid for… more »
    Ranking
    13th
    Views
    3,214
    Comparisons
    1,327
    Reviews
    6
    Average Words per Review
    335
    Rating
    8.0
    6th
    Views
    8,040
    Comparisons
    5,278
    Reviews
    16
    Average Words per Review
    490
    Rating
    7.6
    Comparisons
    Also Known As
    Signavio Process Editor
    Learn More
    SAP
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    Overview

    iServer is a unified software platform and enterprise modeling environment that extends and enhances the familiar, market leading Microsoft Visio and Office products. Core capabilities provided by iServer include an enhanced Microsoft Visio diagramming interface, a powerful central repository for all enterprise architecture or business process models and documentation, and a range of tools for visualization, analysis and decision making.

    The Signavio portfolio of web-based business transformation solutions helps companies to understand and optimize all of their business processes quickly and at scale, providing instant insights for informed decision-making. Signavio’s intuitive analysis, change management and execution solutions around process excellence include use cases like digital transformation, operational excellence and customer-centricity, placing them at the heart of global organizations.

    Over 1 million users in more than 1,500 organizations worldwide rely on Signavio products to make processes part of their company’s DNA. Headquartered in Berlin, Germany, Signavio was founded in 2009 to address the need for a collaborative approach to process management.

    Signavio was acquired by SAP in the first quarter of 2021. For more information, visit www.signavio.com

    Sample Customers
    Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard
    DHL, Coca Cola EP, Prudential, Zalando, T-Systems, Jabil, Endress+Hauser, Rakuten
    Top Industries
    REVIEWERS
    Financial Services Firm20%
    Maritime Company10%
    Energy/Utilities Company10%
    Real Estate/Law Firm10%
    VISITORS READING REVIEWS
    Educational Organization34%
    Financial Services Firm11%
    Government11%
    Computer Software Company6%
    REVIEWERS
    Healthcare Company12%
    Manufacturing Company12%
    Financial Services Firm10%
    Retailer10%
    VISITORS READING REVIEWS
    Manufacturing Company14%
    Financial Services Firm12%
    Computer Software Company11%
    Energy/Utilities Company7%
    Company Size
    REVIEWERS
    Small Business29%
    Midsize Enterprise18%
    Large Enterprise53%
    VISITORS READING REVIEWS
    Small Business12%
    Midsize Enterprise40%
    Large Enterprise48%
    REVIEWERS
    Small Business21%
    Midsize Enterprise9%
    Large Enterprise70%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise12%
    Large Enterprise70%
    Buyer's Guide
    SAP Signavio Process Manager vs. iServer
    May 2024
    Find out what your peers are saying about SAP Signavio Process Manager vs. iServer and other solutions. Updated: May 2024.
    772,679 professionals have used our research since 2012.

    iServer is ranked 13th in Business Process Design with 15 reviews while SAP Signavio Process Manager is ranked 6th in Business Process Design with 58 reviews. iServer is rated 7.2, while SAP Signavio Process Manager is rated 8.2. The top reviewer of iServer writes "Enables flexible parameters for any process model and has a valuable document management feature ". On the other hand, the top reviewer of SAP Signavio Process Manager writes "Has many functionalities and is used to model processes to the former operating model". iServer is most compared with LeanIX, Sparx Systems Enterprise Architect, ARIS BPA, Visio and erwin Data Modeler by Quest, whereas SAP Signavio Process Manager is most compared with Celonis, ARIS BPA, Camunda, Visio and ADONIS. See our SAP Signavio Process Manager vs. iServer report.

    See our list of best Business Process Design vendors.

    We monitor all Business Process Design reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.