We performed a comparison between iServer and SAP Signavio Process Manager based on real PeerSpot user reviews.
Find out in this report how the two Business Process Design solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We like the governance."
"iServer has valuable features for workflow and document management."
"Integrating the Microsoft documents to the product and visualization matrix where we can see the end-to-end relationship of the network is of great importance to our company."
"I have to think less with this solution. It's simple."
"Good and effective reporting features, which help in decision making."
"There were lots of different requirements, and collaboration and review is one of the biggest things. There is also Office 360 integration, and there's flexibility to use it as a database as well."
"This is a flexible tool compared to some other solutions."
"The initial setup is easy."
"The most valuable feature is that you can customize it completely with all of the attributes that you need."
"Process Manager is really helpful in building process maps. Creating them is really easy; the program is user-friendly."
"Process management/Process governance is what we think Signavio is very good at."
"As a business transformation suite, Signavio offers a number of integrated helpful tools. The Process Modeler helps with the conceptual work, but is directly integrated with the components of the Workflow Accelerator (Automation) and the Process Intelligence (Mining). This makes Signavio an indispensable service package."
"I like the collaboration and the real-time aspects of it."
"The solution provides data mining and AI features."
"Version management is helpful because I like to try different versions and then decide which of them should be the main model."
"All in all, Signavio usability is excellent. Anyone can learn to use the tool quickly. This increases acceptance as employees are not facing a high learning curve. With the offered usability it is easy to model processes also live in workshops."
"We could allocate permissions to use only specific components to the users rather than the entire instance."
"More visualization techniques and ways to report the data might be helpful."
"Enhancing integration options with ERP or ITSM-related solutions for triggering automated requests for process definitions, changes, and tracking them in the iServer."
"Requirements management needs to be improved."
"It runs relatively slowly."
"There could be features for process mining, process simulation, and analytics."
"Cannot see which activities are control activities."
"It definitely needs help to improve the visual aspect of the solution."
"Its reporting feature could have customization options."
"I find it difficult to figure out how I can better align this solution with my KPIs."
"Technical support has been somewhat challenging; there hasn't been much visibility on how to create a ticket or integrate with SAP."
"I would like to see more integration with the process manager in terms of the workflow accelerator."
"It is not easy to learn the product."
"The reporting is too slow and there is a limit of 250 processes."
"I think the biggest selling point that Signavio talks about is its collaborative aspect. However, there's still a lot more improvement in terms of what they can do, how they receive comments, address comments, whether they actually provide feedback, etc. There is still a little bit more improvement to be made on those areas."
"The performance metrics appearing in the collaboration hub needs to be improved."
iServer is ranked 13th in Business Process Design with 15 reviews while SAP Signavio Process Manager is ranked 6th in Business Process Design with 58 reviews. iServer is rated 7.2, while SAP Signavio Process Manager is rated 8.2. The top reviewer of iServer writes "Enables flexible parameters for any process model and has a valuable document management feature ". On the other hand, the top reviewer of SAP Signavio Process Manager writes "Has many functionalities and is used to model processes to the former operating model". iServer is most compared with LeanIX, Sparx Systems Enterprise Architect, ARIS BPA, Visio and erwin Data Modeler by Quest, whereas SAP Signavio Process Manager is most compared with Celonis, ARIS BPA, Camunda, Visio and ADONIS. See our SAP Signavio Process Manager vs. iServer report.
See our list of best Business Process Design vendors.
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