We performed a comparison between Juniper SRX Series Firewall and Sophos XG based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Juniper SRX Series Firewall is praised for its simplicity, intuitive interface, and outstanding assistance. It provides site-to-site VPN capabilities and a straightforward configuration rollback feature. Sophos XG excels in functionality, improved graphical interface, and all-inclusive defense against threats. It also offers effortless setup and control management, transparent reporting, and seamless integration with other Sophos products.
Juniper SRX Series Firewall could benefit from enhancements in capacity, reporting, user interface, features, and support. Sophos XG product requires improvements in antivirus, graphical interface, performance, logging, technical support, initial setup, configuration after upgrades, and additional areas.
Service and Support: Customers generally praise the customer service of Juniper SRX Series Firewall for being helpful, responsive, and knowledgeable. However, there have been occasional instances of slower response times and the need to repeat procedures. The customer reviews for Sophos XG's customer service are mixed. Some customers appreciate the support they receive, while others express dissatisfaction with unhelpful and unresponsive support, bad response times, and difficulties due to language barriers with outsourced support.
Ease of Deployment: The setup process for Juniper SRX Series Firewall is generally simple and uncomplicated. Sophos XG's setup is also considered simple and straightforward, however, it can pose difficulties for certain users. Juniper's setup might necessitate proficiency in CLI, whereas Sophos' setup relies on the user's familiarity and technical expertise.
Pricing: The setup cost for Juniper SRX Series Firewall is considered reasonably priced and affordable for large-scale businesses, although opinions on affordability differ. The pricing for Sophos XG is adaptable and depends on the desired functionality, generally offering reasonable and competitive rates.
ROI: Juniper SRX Series Firewall delivers advanced security features and reliability, with a favorable return on investment. Sophos XG offers efficient technical support, alleviating management challenges and promoting enhanced security practices, ultimately leading to a substantial ROI within three years.
Comparison Results: Juniper SRX Series Firewall is the preferred choice when compared to the Sophos XG. Users find the initial setup of Juniper SRX Series Firewall to be straightforward and easy, with a simple plug-and-play process. They also appreciate the user-friendly interface, stability, and reliability of Juniper SRX Series Firewall.
"The most valuable feature is the FortiManager for centralized management."
"We have found it to be very reliable and that's why our teams and various users in our company use it as our main firewall every day."
"The features that I have found most valuable are the SD-WAN and their IP4 policy."
"All of the features of Fortinet FortiGate are useful and the security protection is good."
"Fortinet FortiGate appears to be scalable."
"Reliability is the best feature. We faced some issues when we were setting it up, but the service, portal, and administration are good."
"Using this product makes the VPN seamless and almost invisible to me in the sense that I don't have to think about it."
"The performance is good."
"The EEE security controls allow us to make policy restrictions, so I can customize port numbers to allow or limit control."
"It's easily scalable."
"One of Juniper SRX's most valuable features is the site-to-site VPN."
"The reason that we picked Juniper SRX is for the scalability, the fit for purpose, the tools that are available, the ongoing support and the ability to monitor, but particularly for the virtual routers in our data centers so that we can quickly upscale them when needed, when we need more throughput."
"It uses many applications, like antivirus blocking and web filtering."
"The most valuable features are the security cloud ACP and KPP features."
"The solution has been good for fulfilling our basic needs."
"We think they have a good interface, the operating system is good, it's robust. It has plenty of great features, and the relation between the cost and benefits works for our business."
"The solution has very good security features, is easy to use for administrators and users, and has informative reports."
"Excellent product, meets most of the security needs of companies of various sizes. You can buy it without fear."
"The features that I have found most valuable are first the Web Filter and the Web Application Firewall SD-Wan on Version 18. Additionally, RED Tunnels allows a Sophos vital to speak to another Sophos vital in headquarters."
"It's a complete firewall solution that has everything."
"It's a good security tool and it aligns with the rest of our security stack."
"The most valuable feature of this solution is the flexibility of it, it's pretty versatile."
"Dashboard is easy to use and the reporting offers a lot of detail."
"I recommend the solution due to its ease of use and pricing."
"It should be more stable. There should be full integration within Fortinet products themselves as well as with other third-party products. Especially when you're not dealing with SIEM and the correlation of the security box, we want Fortinet to be able to share that information with as many other products as it can."
"Compared to some other products, the DLP is not at par for the moment."
"This product needs to have an analysis feature, rather than having the analysis done through the integration of a different product."
"I don't really have anything negative to say as far as Fortinet firewalls are concerned. If anything, they can support a user a little bit better. They can stop being so time-sensitive about how much time the support call has taken, and they can help you do it yourself."
"The performance could be a bit better. Right now, I find it to be lacking. Having good performance is very important for our work."
"The biggest "gotcha" is that if the client purchases what they call the UTM shared bundle, which has unified threat management on both, it's not as easy to manage if you have more than one firewall."
"I need user-behavior analytics, to find threat scenarios from inside the organization, insider attacks. That would be very helpful for us. In addition, I would like next-generation features for small and medium businesses. These businesses require UTM, all in one product. Fortinet must include it."
"One area for improvement is the performance on the bandwidth demands for smaller devices, as well as better web filtering."
"The centralized management platform could be improved."
"We'd like to improve the stability and the kill rate."
"Both the web management and the graphical user interface are inadequate and should be improved."
"There are a lot of features that customers do not know about and I think that better documentation would help when it comes to learning how to use the product."
"It was very difficult to deal with and required a lot of support, and the UI is very poor."
"JTAC (Juniper Networks Technical Assistance Center) is just okay for technical assistance. However, if you are used to Cisco TAC responsiveness, you will need to adjust your expectations with Juniper Networks TAC."
"In comparison to other enterprise-level firewalls, such as Cisco FTD, Cisco has improved significantly. In the past, I believed that Juniper SRX was superior, but after seeing the advancements in the FTD platform, Cisco has better functionality. I have not recently explored Juniper SRX's next-generation firewall capabilities as we only use basic firewall filtering in our enterprise network."
"The pricing strategy of the vendor could improve."
"Better instructions should be provided as part of the technical support so that we can understand the functionalities. This will help us to troubleshoot faster."
"Even though things work on the back end, we have encountered bugs in the solution."
"We feel that the GUI can be improved a bit because it has a lot of information and looks a bit outdated."
"I'm just a sole proprietor for IT support, and from my perspective, there could be better ways to educate a proprietor, such as myself, on how to set it up, and program it, and manage it. They do tend to have support, but a lot of times, it is for larger networks. I need something that is simpler and more rudimentary as to how to go about setting up and configuring the firewall, setting up the rules, and that type of thing. So, if there is a missing component there, that would be it."
"It is a very basic and entry-level firewall. It doesn't give very granular control over the traffic. It should have more granular control over the traffic. This feature should be there similar to Palo Alto and Cisco. It should have such advanced features."
"There have been some issues when upgrading. For some reason, parts of the configuration become unconfigured, I then have to reconfigure it. I should not need to keep reconfiguring it after upgrades."
"Data traffic analysis could be better. I think Fortinet products like FortiAnalyzer are very effective in analyzing data traffic. I think it's better than Sophos. It could also be more stable."
"The interface could be simplified and diagnostic system graphs improved."
Juniper SRX Series Firewall is ranked 18th in Firewalls with 86 reviews while Sophos XG is ranked 7th in Firewalls with 192 reviews. Juniper SRX Series Firewall is rated 7.8, while Sophos XG is rated 8.2. The top reviewer of Juniper SRX Series Firewall writes "Highly scalable, user-friendly UI, and easy to maintain". On the other hand, the top reviewer of Sophos XG writes "Easy to use and deploy with an improved pricing structure in place". Juniper SRX Series Firewall is most compared with Cisco Secure Firewall, Palo Alto Networks WildFire, Netgate pfSense, Palo Alto Networks NG Firewalls and Juniper vSRX, whereas Sophos XG is most compared with Netgate pfSense, OPNsense, Sophos XGS, SonicWall TZ and Meraki MX. See our Juniper SRX Series Firewall vs. Sophos XG report.
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