We performed a comparison between Kentik and SolarWinds NPM based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"We're also using Kentik to ingest metrics. It's a useful feature, and its response time, whenever we're pulling back the data, is higher than our on-prem solution."
"The drill-down into detailed views of network activity helps to quickly pinpoint locations and causes. All the information is there."
"The most valuable features have been anything around traffic engineering: being able to determine the source or destination of a surge of traffic, whether it's DDoS-related, or a customer just happened to have a sudden uptick in traffic. Being able to tell where that's coming from or where it's going to enables us to do things based on that."
"The most valuable feature is being able to pull traffic patterns; to and from destinations. We're able to understand where our traffic is going, our top talkers from an AS set, as well as where our traffic's coming from."
"I really love the Data Explorer. I use it all the time to go in and craft exactly what I need to see. I'm able to then take that story and explain it to the executives. I've done that a couple of times and it is helpful."
"One of the valuable features is the intuitive nature of building out reports, and then triggering actions based on specific metrics from those reports. It has a really good UI and the ability to surface data through the reporting functions is pretty good. That's helped a lot in the security space."
"I am able to do a lot of work on the visualization end to create different visualizations and different ways to get information out of it."
"In terms of the solution’s real-time visibility across our network infrastructure, I have not been able to find any other monitoring or netflow visualization tool that gives me the kind of information I get from Kentik. If I need to take a deep-dive into something that I see, it's really easy for me to do that. Whereas with most other things, I have to use five or six other tools to get that kind of data, with Kentik, I have it all in one place."
"The solution is very user-friendly."
"The solution is easy to install and it takes a couple of hours."
"SolarWinds NPM provides an overview of network monitoring, extending its capabilities to cover other aspects, such as virtual machines and servers. The platform has features like NetPath, which is particularly beneficial for end-users, offering insights into issues like latency, packet loss, and connectivity problems with routers, switches, or servers."
"The most valuable features are language support and technical support."
"It's easy to understand, even if you are not too technical."
"The initial setup is easy."
"It gives us a map of the network setup and one console to see the entire network."
"The most valuable feature of this solution is the alerts."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"There is room for improvement around the usability of the API. It's a hugely complex task to call it and you need a lot of backing to be able to do it. I should say, as someone who's not in networking, maybe it's easier for people who are in networking, but for me that one part is not very user-friendly."
"I've checked out the V4 version of the interface and it's still a little bit clunky for me to use. I still go back to the old interface. That's definitely one that they still need to work on. It doesn't seem like everything that you get in the V3, the older interface, is there. For instance, I was trying to add a user or do the administrative tasks in V4, and I couldn't figure out where I was supposed to do that."
"I believe they're already working on this, but I would love for them to create better integrations from network flow data to application performance — tracing — so that we could overlay that data more readily. With more companies going hybrid, flow logs and flow data, whether it be VPC or on-prem, matched with application performance and trace data, is pretty important."
"I consider the pricing model as an area for improvement."
"I would like to see them explore the area of cost analysis."
"We asked for a way, regarding the potential networks that exist, to hook Kentik up with external tools like peering DBs to correlate things together and see what we can do... This is all in the [next] beta now."
"The only downside to Kentik, something that I don't like, is that it's great that it shows you where these anomalies lie, but it's not actionable. Kentik is valuable, don't get me wrong, but if it had an actionable piece to it..."
"They're moving more in a direction where they are saying, "Hey, here's information that you may be interested in or may a need," before the question has to explicitly be asked. Continuing to move in that direction would be a good thing."
"The scalability can be better."
"SolarWinds NPM can be very slow at times. The database optimization can be done to improve the product performance."
"SolarWinds needs to be improved such that it is on par with the leading products in the market."
"I think Solar Winds NPM needs to create a profile with documentation responsibility."
"It would be nice if SolarWinds added some technical protocols like Modbus. The market needs a simple solution for monitoring a technical device."
"The solution could be more secure."
"The solution could improve in many areas, such as the marketing and description of the products, providing areas of improvement, cloud capabilities, and being able to be more streamlined with the current integration points with other applications."
"The root cause analysis and installation faults are not clear."
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Kentik is ranked 47th in Network Monitoring Software with 12 reviews while SolarWinds NPM is ranked 4th in Network Monitoring Software with 147 reviews. Kentik is rated 9.2, while SolarWinds NPM is rated 8.2. The top reviewer of Kentik writes " Flexibility for creating reports and gaining more visibility is a definite strength". On the other hand, the top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". Kentik is most compared with ThousandEyes, Arbor DDoS, NETSCOUT nGeniusONE, Datadog and Zabbix, whereas SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, ThousandEyes and Entuity. See our Kentik vs. SolarWinds NPM report.
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