We compared Microsoft Azure API Management and Kong Enterprise based on our user's reviews in several parameters.
Microsoft Azure API Management stands out for its customer service and variety of pricing options, providing flexibility and value for money. Meanwhile, Kong Enterprise excels in API management capabilities and advanced security features, with praised scalability and reliability. Users highlight the need for improvements in Azure's user interface and Kong's scaling capabilities.
Features: Microsoft Azure API Management is valued for its user-friendly interface, seamless integration, and excellent security measures. On the other hand, Kong Enterprise is praised for its exceptional API management capabilities, advanced security features, and comprehensive documentation.
Pricing and ROI: When comparing the setup cost of Microsoft Azure API Management and Kong Enterprise, user feedback shows that Azure API Management offers reasonable setup costs with a streamlined onboarding process. On the other hand, Kong Enterprise users have provided insights into the costs and ease of setup but no specific information on the setup cost itself., Microsoft Azure API Management has been praised for its positive ROI, with increased efficiency, scalability, cost savings, and improved API performance. Kong Enterprise also delivers favorable ROI, enhancing business outcomes, revenue growth, efficiency, scalability, cost savings, and customer experiences.
Room for Improvement: The Microsoft Azure API Management product could benefit from improvements in user experience, documentation, support, and performance. In contrast, Kong Enterprise could enhance its scaling capabilities, user interface, documentation, error handling, and performance optimization.
Deployment and customer support: The reviews of Microsoft Azure API Management indicate varying durations for deployment and setup, ranging from one week to three months. In contrast, the reviews for Kong Enterprise also show varied durations, with some users taking a week for deployment and setup, while others taking three months. The context in which these terms are used needs to be carefully evaluated for accurate evaluation., Microsoft Azure API Management has received positive feedback for its exceptional customer service, praised for its prompt and effective assistance. Users appreciate the knowledgeable and friendly support team. Kong Enterprise's customer service is highly praised too, with prompt and effective assistance and a friendly and knowledgeable support team.
The summary above is based on 50 interviews we conducted recently with Microsoft Azure API Management and Kong Enterprise users. To access the review's full transcripts, download our report.
"It boasts remarkable speed and stability, and these qualities, particularly the gateway's resilience, are standout features for me."
"The tool's scalability is good...The solution's technical support is good."
"This is a solid intrusion prevention system that combines a firewall and antivirus in a single solution."
"Kong enterprise has significantly enhanced our ability to manage and secure our Microservices. Its most valuable feature is monitoring."
"In our buying companies' perspective, it was easier to use compared to other platforms. The markets were pretty familiar with the solutions."
"The route limiting feature is very valuable."
"The solution's technical support is good and fast in terms of responsiveness and problem-solving skills."
"The most valuable feature of Kong Enterprise is its capability to integrate with various security tools."
"Microsoft Azure API Management is 90 to 99 percent scalable. We have three instances running in parallel."
"The API management and the hosting of the API platform are great."
"Access control is the most valuable aspect."
"Microsoft Azure API Management is a good, comprehensive solution for enterprise implementation."
"Azure APIM's best features are its straightforward access management (it's a single point of access for all monitoring and logging and for policy implementation) and its integration with the Azure Cloud infrastructure."
"The initial setup is not that complex, but there are certain challenges."
"We use Microsoft due to the stability of the company."
"This solution is very flexible, and it's very compatible with the other Azure products."
"Kong Enterprise can improve the customization to be able to do the integration properly."
"Kong Enterprise fails to provide live tracing of the APIs, which is possible nowadays."
"The solution should include policy features that are available in other solutions like MuleSoft API manager but missing in Kong Enterprise."
"There should be an easier way to integrate with other solutions, even though it's the same API solution layer. Comparability will be a good improvement."
"The OS upgrades are not as frequent as they should be and they are bulky."
"Kong Enterprise needs to improve its pricing, which starts at hundreds of thousands of dollars. Pricing should be based on API usage rather than monthly. It should improve its documentation as well."
"Because it is open-source, it should be less expensive than others."
"From an improvement perspective, the product should offer more readily available connectors and also allow for more seamless AI integrations."
"The documentation could be improved for the customer."
"The product needs to introduce a developer portal."
"Microsoft Azure API Management could improve by having better integration with third-party solutions."
"It could be more user friendly for developers. It would be nice if developers could view things more easily."
"They should improve the inbuilt policies that they have and that should properly create a deployment architecture as well."
"There is a limitation of 32 kb of data in the APIs. Having the limitation increase would be a benefit."
"API Management's price could be lower."
"It should be easier to integrate."
More Microsoft Azure API Management Pricing and Cost Advice →
Kong Gateway Enterprise is ranked 6th in API Management with 20 reviews while Microsoft Azure API Management is ranked 1st in API Management with 68 reviews. Kong Gateway Enterprise is rated 7.8, while Microsoft Azure API Management is rated 7.8. The top reviewer of Kong Gateway Enterprise writes "Provides role-based access control and can be easily customized with Lua script". On the other hand, the top reviewer of Microsoft Azure API Management writes "Efficiently manages and monetizes API ". Kong Gateway Enterprise is most compared with WSO2 API Manager, Apigee, Apache APISIX, Layer7 API Management and MuleSoft Anypoint API Manager, whereas Microsoft Azure API Management is most compared with Amazon API Gateway, Apigee, MuleSoft Anypoint API Manager, IBM API Connect and WSO2 API Manager. See our Kong Gateway Enterprise vs. Microsoft Azure API Management report.
See our list of best API Management vendors.
We monitor all API Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.