We performed a comparison between LogicMonitor and Splunk Enterprise Security based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These warnings allow us to correlate data and identify areas where we should take action, even if the issues aren't critical."
"LogicMonitor saves time in terms of its ability to proxy a connection through a device. For example, if you are troubleshooting a device, which you may want to connect to, you can proxy this connection through the platform. As a support resource, I don't need to use multiple platforms to connect to a device to further investigate the issue. It is all consolidated. From that perspective, it saves time because a resource now only needs to use one platform."
"The most valuable feature is the visualization of the data that it is collecting. I have used many products in the past and they tend to roll up the data. So, if you're looking at data over long periods of time, they start averaging the data, which can skew the figures that you're looking at. With LogicMonitor, they have the raw data there for two years, if you are an enterprise customer. If you are looking at that long duration of data, you're seeing exactly what happened during that time."
"The most valuable feature of LogicMonitor is the infrastructure monitoring capability."
"It is easy to set up and monitor an entire facility. This is crucial because we have around 80 facilities that require monitoring. LifePoint is a hub-and-spoke environment, so it is essential to understand all of the WAN interfaces."
"LogicMonitor is good for getting a full view of your topologies. They have LiveMaps, which give you a visual representation of your infrastructure."
"Another feature from the technical aspect, the back-end, is the ability to allow individual users or customers to have their own APIs. They're able to make changes using the plugins covered by LogicMonitor. That is a very powerful feature that is more attractive to our techno-savvy customers."
"The initial setup is very simple."
"The SIEM is the most valuable feature of the product."
"It provides a risk score for each object, device, or user. We can then take action if they are at a higher risk."
"We have a more secure, robust environment, which keeps the harmful software out of the zone required."
"Aggregation searches have reduced time and difficulty of identifying trends and conditions which need to reviewed."
"The feature that I have found most valuable with Splunk is the ability to sift through a bunch of data very quickly."
"Positive features include replication capabilities, software development kits, and the architecture."
"Splunk can extract all kinds of data. There's no limitation on what kind of structured and unstructured data one needs to extract — it can access any kind of data, including machine-generated data."
"I really like the user interface and how it works."
"LogicMonitor should improve its logging features. It can become expensive and should be cost-effective. It would be great to see prebuilt templates for alerting methods in LogicMonitor that are similar to the prebuilt dashboards. Currently, users have to build their alerting configurations."
"We would like to see more functionality around mapping of topologies, in terms of networks. An improvement that we would like to see is added functionality to get more detail out of mapping. For example, if the LogicMonitor Collector identifies a connection between two network endpoints, it would be great to actually see which ports are connecting the two endpoints together. That functionality is something we greatly desire. It would actually make our documentation more dynamic in the sense that we wouldn't need to manually document. If this is something that the platform could provide, then this would be a great asset."
"The process of upgrading some of the collectors has been a little bit confusing. I need to understand that better."
"Dashboarding capabilities could be enhanced. It is cumbersome, you must do it all at once, and then you must repeat the process every now and then."
"LogicMonitor should always improve AI because we are always striving for real intelligence. An additional feature we'd like to see in the next release of LogicMonitor is more in the area of identification of when the dominant workload is working. There are certain devices and applications that have cycles of their own. Some are used primarily during prime time, and some are used during the overnight timeframe, and better identification and classification of those workloads would be helpful. For example, we could then do some more planning about, for this particular set of devices, as it has a prime time environment, and we don't want to see a 24-hour average, as we want to see what is the 75th or 90th percentile utilization during the prime time when it is being used, whenever that prime time is."
"It needs better access for customizing and adding monitoring from the repository. That would be helpful. It seems like you have to search through the forums to figure out what specific pieces you need to get in for specific monitoring, if it's a nonstandard piece of equipment or process. You have to hunt and find certain elements to get them in place. If they could make it a bit easier rather having to find the right six-digit code to put in so it implements, that would be helpful."
"The only functional area I can think of that has room for improvement would be the dashboards. They could use a refresh. It would be nice if there were more widgets and more types of widgets."
"LogicMonitor can easily easy to pull data from one item at a time. I have yet to find a good way to get LogicMonitor to show me all the WAN devices and how they're doing in terms of capacity."
"Being a SIEM solution with a centralized dashboard, we would like to have more options to customize it."
"I'd like to see more integration with more antivirus systems."
"The training was mostly sales-focused, like how to monitor your sales. It was hard to then come back from doing the training and try to switch it to a cybersecurity focus because all the training we did was sales oriented. The basic training didn't really touch on any kind of cybersecurity use cases or anything like that. That would have been great to see in the training."
"Splunk is not very user-friendly. It has a complex architecture in comparison to other solutions on the market."
"When we do a rollout from the server or host or anything, we'd like to see more automation. It would save us time."
"It would be great if I could have a certain dialogue box in Splunk that uses innovative AI tools like ChatGPT, which are available now in the tech department."
"The product's price may be an area of concern where improvements are required."
"Splunk needs local technical support."
LogicMonitor is ranked 13th in IT Infrastructure Monitoring with 25 reviews while Splunk Enterprise Security is ranked 1st in Security Information and Event Management (SIEM) with 251 reviews. LogicMonitor is rated 9.0, while Splunk Enterprise Security is rated 8.4. The top reviewer of LogicMonitor writes "We went from nothing to full visibility across our internal and external estates of equipment". On the other hand, the top reviewer of Splunk Enterprise Security writes "It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query ". LogicMonitor is most compared with ScienceLogic, SolarWinds NPM, Zabbix, OpsRamp and SCOM, whereas Splunk Enterprise Security is most compared with Wazuh, IBM Security QRadar, Dynatrace, Elastic Security and Microsoft Sentinel.
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
