We performed a comparison between LogicMonitor and Sumo Logic Security based on real PeerSpot user reviews.
Find out in this report how the two Security Information and Event Management (SIEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I really appreciate the reporting function because it allows me to create dashboards that will be emailed to me during the morning so that I have a complete overview of my client's health, within a specific time frame."
"Another feature from the technical aspect, the back-end, is the ability to allow individual users or customers to have their own APIs. They're able to make changes using the plugins covered by LogicMonitor. That is a very powerful feature that is more attractive to our techno-savvy customers."
"The plugins are easy to integrate, and LogicMonitor provides these add-ons for vendors like VMware. It becomes very easy to integrate them and take the data sources."
"We only have one monitoring tool, and that is LogicMonitor. It does pretty much everything we need under one roof. They are very good at rapidly releasing new features. It's not like we have to wait six months or a year between new features and data sources. There is very quick development. If there is something that doesn't do it for us, I know I can just raise it with support or our delivery representative, and there is a good chance that that will be looked at. If it's not too much effort, we will see it released in the next few months. So, the solution is very good from that perspective. We have everything in LogicMonitor."
"We get full visibility into whatever the customer wants us to monitor and we get it pretty rapidly. That is very important. Only having certain metrics that other platforms will give you out-of-the-box means you only get a small picture, a thumbnail picture. Whereas with LogicMonitor, you get the entire "eight by 10 picture", out-of-the-box. Rather than some availability metrics, you get everything. You get metrics on temperature, anything related to hardware failure, or up and down status."
"It is easy to set up and monitor an entire facility. This is crucial because we have around 80 facilities that require monitoring. LifePoint is a hub-and-spoke environment, so it is essential to understand all of the WAN interfaces."
"The solution’s overall reporting capabilities are pretty powerful compared to ones that I have used previously. It seems like it has a lot of customizations that you can put in, but some of the out-of-the-box reports are useful too, like user logon duration and website latency. Those type of things have been helpful and don't require a lot of, if any, changes to get useful content out of them. They have also been pretty easy to implement and use."
"It has improved our organization with its capacity planning. We have a performance environment that we use to benchmark our applications. We use it to say, "Okay, at a certain level of concurrency, we know where our application will fall over." Therefore, we are using LogicMonitor dashboards to tell us that we're good. Our platform can handle X number of clients concurrently hitting us at a time."
"Sumo Logic is an easy solution to use. You can set it up very quickly, and it includes a lot of training videos."
"It gives us a bird's eye view of what's happening from our connection's point of view."
"Sumo Logic Security is a good solution for searching the logs and identifying the issues."
"Technical support is always great."
"I have no concerns about the stability of the product. I feel it handles the stress we put on it very well."
"The tool has key features like operability. It will alert the admins whenever a device is onboarded."
"It helps a lot because we can troubleshoot issues pretty easily."
"We use it to ingest Windows domain controller logs. We use this to monitor if anyone is placed in particular administration groups that potentially shouldn't be. It helps us keep track of people."
"The only functional area I can think of that has room for improvement would be the dashboards. They could use a refresh. It would be nice if there were more widgets and more types of widgets."
"The process of upgrading some of the collectors has been a little bit confusing. I need to understand that better."
"It needs better access for customizing and adding monitoring from the repository. That would be helpful. It seems like you have to search through the forums to figure out what specific pieces you need to get in for specific monitoring, if it's a nonstandard piece of equipment or process. You have to hunt and find certain elements to get them in place. If they could make it a bit easier rather having to find the right six-digit code to put in so it implements, that would be helpful."
"One thing I would like to see is parent/child relationships and the ability to build a "suppression parent/child." For example, If I know that a top gateway is offline and I can't talk to it anymore, and anything that's connected below it or to it is also going to be offline, there is no need to alarm on those. In that situation it should create one ticket or one alarm for the parent. I know they're working towards that with their mapping technology, but it's not quite to that level where you can build out alarm logic or a correlation logic like that."
"LogicMonitor should always improve AI because we are always striving for real intelligence. An additional feature we'd like to see in the next release of LogicMonitor is more in the area of identification of when the dominant workload is working. There are certain devices and applications that have cycles of their own. Some are used primarily during prime time, and some are used during the overnight timeframe, and better identification and classification of those workloads would be helpful. For example, we could then do some more planning about, for this particular set of devices, as it has a prime time environment, and we don't want to see a 24-hour average, as we want to see what is the 75th or 90th percentile utilization during the prime time when it is being used, whenever that prime time is."
"Automated remediation of issues has room for improvement. I don't know how best to handle it, but I know that they're kind of working on it. I know there are some resources that can do automated remediation. I would like them to improve this area so it could be completely hands-free, where it detects an issue, such as, if a CPU is running high. There are ways to do it even now, but it's a bit more involved."
"The dashboards can be improved. They are good, but there is a pain point. To show things to management, to explain pain points to other customers, to show them exactly where we can do better, the dashboarding could be better. Dashboards need to show the key things. Nobody is going to go into the ample details of Excel sheets or HTML."
"LogicMonitor should improve its logging features. It can become expensive and should be cost-effective. It would be great to see prebuilt templates for alerting methods in LogicMonitor that are similar to the prebuilt dashboards. Currently, users have to build their alerting configurations."
"There are some API gaps that are missing."
"From the network segmentation side, there is some discrepancy in log onboarding. The tool needs to improve direct API integrations, login integration, native login integration, etc."
"We would like the ability to drill down into a dashboard and get into deeper levels."
"The API integration in Sumo Logic Security could improve. There are delayed connections or they stop and then automatically start. Having a seamless log collection would be beneficial."
"I would like better UI-driven functionality to create alerts and reports. Now, we have to understand the syntax, so it is a little difficult for someone to pick it up without using the manuals. If there was more of a graphical user interface, it would be beneficial."
"We would like to have some type of predefined setup for the logs, making the setup easier by default."
"It would be nice to have an improved ability to scroll through logs within a time frame. Right now, we can search for specific errors. However, if we want to look for "before and after" within a specific time frame, it's not easy using the tool. This would be an improvement."
"The dashboard has room for improvement, because sometimes it is a difficult to create a specific dashboard or query. This would be a nice place to correct problems."
LogicMonitor is ranked 13th in IT Infrastructure Monitoring with 25 reviews while Sumo Logic Security is ranked 17th in Security Information and Event Management (SIEM) with 18 reviews. LogicMonitor is rated 9.0, while Sumo Logic Security is rated 8.6. The top reviewer of LogicMonitor writes "We went from nothing to full visibility across our internal and external estates of equipment". On the other hand, the top reviewer of Sumo Logic Security writes "Used to store and monitor application logs and VPC flow logs". LogicMonitor is most compared with ScienceLogic, SolarWinds NPM, Zabbix, OpsRamp and SCOM, whereas Sumo Logic Security is most compared with Wazuh, Rapid7 InsightIDR, Microsoft Sentinel, Splunk Enterprise Security and Google Chronicle Suite. See our LogicMonitor vs. Sumo Logic Security report.
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