We performed a comparison between LogPoint and LogRhythm SIEM based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: LogPoint is noted for its advanced technology and extensive log-collection, parsing, and analysis mechanisms. Users praised LogRhythm SIEM for its user-friendly centralized dashboard, strong integration capabilities, and event-filtering capabilities. LogPoint can improve its dashboard customization, resource efficiency, network hierarchy diagrams, and agent deployment. LogRhythm SIEM has the potential to improve its SOAR and NDR features, platform stability, and MDI integration. LogRhythm users requested expanded log storage, better load balancing, and streamlined search capabilities.
Service and Support: LogPoint's customer service receives high marks for its exceptional technical support and responsive engineers, but some users reported delays in receiving help from higher-level support. LogRhythm SIEM was generally praised for its helpful and knowledgeable support, although there have been occasional delays and knowledge problems.
Ease of Deployment: The complexity of LogPoint's initial setup can range from complex and time-consuming to fast and easy, depending on the user's experience and the organization’s size. LogRhythm SIEM's setup is considered to be straightforward. However, it is more time-consuming and complex for enterprise deployments involving multiple components or vendors, and users often require assistance from professional services or LogRhythm-certified engineers.
Pricing: LogPoint's fixed pricing model is seen as cost-effective and competitive. LogRhythm SIEM’s license typically includes all elements. However, enterprise customers may encounter complexities related to additional features and add-ons.
ROI: LogPoint makes costs more predictable and enables companies to generate revenue through security operation services. LogRhythm SIEM has proven to be highly valuable, delivering a significant ROI by reducing the mean time to detect and respond.
"The most valuable feature is the alert notifications, which are categorized by severity levels: informational, low, medium, and high."
"I've worked on most of the top SIEM solutions, and Sentinel has an edge in most areas. For example, it has built-in SOAR capabilities, allowing you to run playbooks automatically. Other vendors typically offer SOAR as a separate licensed solution or module, but you get it free with Sentinel. In-depth incident integration is available out of the box."
"The connectivity and analytics are great."
"In Azure Sentinel, we have found, they do have a store in their capability. AI and intelligence features. We found that to be very helpful for us because some other things we do need to integrate again or find another vendor for the store"
"We’ve got process improvement that's happened across multiple different fronts within the organization, within our IT organization based on this tool being in place."
"The SOAR playbooks are Sentinel's most valuable feature. It gives you a unified toolset for detecting, investigating, and responding to incidents. That's what clearly differentiates Sentinels from its competitors. It's cloud-native, offering end-to-end coverage with more than 120 connectors. All types of data logs can be poured into the system so analysis can happen. That end-to-end visibility gives it the advantage."
"Sentinel has an intuitive, user-friendly way to visualize the data properly. It gives me a solid overview of all the logs. We get a more detailed view that I can't get from the other SIEM tools. It has some IP and URL-specific allow listing"
"Having your logs put all in one place with machine learning working on those logs is a good feature. I don't need to start thinking, "Where are my logs?" My logs are in a centralized repository, like Log Analytics, which is why you can't use Sentinel without Log Analytics. Having all those logs in one place is an advantage."
"The most valuable features are the ones that we use the most, which are the search and report facilities."
"The solution's most valuable aspect is the combination of the software and the support that they have."
"Technical support is responsive and very friendly."
"The most valuable feature of LogPoint is that they have the SIEM and SOAR combined in one solution. They are not on a separate platform."
"The main advantage of Logpoint is the support service. They reply within ten minutes to an hour to our queries."
"They basically charge you in a better way."
"We like the user and entity behaviour analytics (UEBA) and find it valuable."
"The search feature is valuable. The dashboards are also valuable for our bosses. Another valuable feature, which is the main feature of the product, is the centralization of all the logs."
"Even other products we have that feed into it, instead of having to watch all of them we only have to watch one. For example, we have CrowdStrike, so instead of having to pay attention that solution - because their dashboard doesn't really pop when an alarm comes up - we can see issues with the red on the LogRhythm alarm. That is very nice."
"We have NetFlow information going into it, so we can examine a lot of traffic patterns and anomalies, especially if something stands out and is not the baseline. This helps a lot."
"LogRhythm has shown to us, to this point in time, that it has the capabilities of being able to deliver actionable intelligence to the security engineers and analysts."
"I find LogRhythm's log management capabilities to be beneficial."
"We have to be able to show the evidence, and LogRhythm does a great job of putting it forward and making it easy to create reports with nice looking dashboards, which show off what we are doing as a security program."
"It's positively affected our overall rate of efficiency."
"NextGen SIEM's best feature is how it presents logs."
"Provides visibility into the network."
"I would like to be able to monitor applications outside of the Azure Cloud."
"If you're looking to use canned queries, the interface could be a little more straightforward. It's not immediately intuitive regarding how you use it. You have to take a canned query and paste it into an operational box and then you hit a button... They could improve the ease of deploying these queries."
"Some of the data connectors are outdated, at least the ones that utilize Linux machines for log forwarding. I believe that Microsoft is already working on improving this."
"Not all information shows up in Sentinel. Sometimes there are items provided in 365 and if you looked in Sentinel you would not see them and therefore think they do not exist. There can be discrepancies between Microsoft tools."
"If Azure Sentinel had the ability to ingest Azure services from different tenants into another tenant that was hosting Azure Sentinel, and not lose any metadata, that would be a huge benefit to a lot of companies."
"I can't think of anything other than just getting the name out there. I think a lot of customers don't fully understand the full capabilities of Azure Sentinel yet. It is kind of like when they're first starting to use Azure, it might not be something they first think about. So, they should just kind of get to the point where it is more widely used."
"They should integrate it with many other software-as-a-service providers and make connectors available so that you don't have to do any sort of log normalization."
"The learning curve could be improved. I am still learning it. We were able to implement the basic features to get them up and running, but there are still so many things that I don't know about all its features. They have a lot of features that we have not been able to use or apply. If they could work on reducing the solution's learning curve, that would be good. While there is a training course held by Microsoft to learn more about this solution, there is a cost associated with it."
"In terms of functionality, it is very good. The only issue is the documentation. Its documentation should be improved."
"Sometimes, the product is not stable."
"The general public wasn't looking for that type of product unless you had a company that was medical or financial and needed 24-hour responsiveness."
"One of the downsides is it is not a SaaS solution. It must be on-premises."
"It is a good product, but its interface or GUI could be better."
"We were missing visuals and graphics. Recently, a new version seems to have come out, and it has a new graphical user interface. When I was integrating it, it was usable, but the GUI needed improvement."
"Log management could be better because transporting the log from a password to the client system takes time."
"Nowadays the trend is going towards the ransomware and the endpoint detection and response. So if they added something for that, that will be very, very good."
"It is a product that is very hard to use."
"My biggest complaint is documentation. Everyone tells me, "We have documentation on the Community site." I have searched for different types of documentation on numerous occasions, and it might be there, but it's not easily findable."
"My big thing is the easability. I don't like to go to two different systems. The fat client that you have to install to configure it, then the web console which is just for reporting and analysis. These features need to collapse, and it needs to be in a single solution. Going through the web solution in the future is the way to do it, because right now, it is a bit cumbersome."
"I would like to see more integration with more products that are out there within the same security field."
"When we originally got LogRhythm, their tech support was fantastic, and I loved them. Now, we don't quite get as quick of a response. I've been disappointed in the more recent tech support. When you call in, they'll say that they will get you somebody, and you'll finally get someone who will contact you back a day or so later. Whereas before, I would get help right away."
"It's not easy for someone new to the solution."
"One of the challenges of the SIEM for the LogRhythm 7 platform is the amount of time it takes to bring new log sources into the MDI."
"The security playbook could be pre-defined and available to other analysts with similar security issues."
Logpoint is ranked 26th in Security Information and Event Management (SIEM) with 20 reviews while LogRhythm SIEM is ranked 6th in Security Information and Event Management (SIEM) with 166 reviews. Logpoint is rated 7.4, while LogRhythm SIEM is rated 8.4. The top reviewer of Logpoint writes "Good technical support but it is complex to use and resource-heavy". On the other hand, the top reviewer of LogRhythm SIEM writes "The solution reduced our investigation time from days to hours and assists in managing our workflows". Logpoint is most compared with IBM Security QRadar, Elastic Security, Rapid7 InsightIDR, Wazuh and Fortinet FortiSIEM, whereas LogRhythm SIEM is most compared with IBM Security QRadar, Splunk Enterprise Security, Wazuh, LogRhythm Axon and Fortinet FortiSIEM. See our LogRhythm SIEM vs. Logpoint report.
See our list of best Security Information and Event Management (SIEM) vendors and best Log Management vendors.
We monitor all Security Information and Event Management (SIEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.