We performed a comparison between Looker and Salesforce Einstein Analytics based on real PeerSpot user reviews.
Find out what your peers are saying about Tableau, Qlik, MicroStrategy and others in Embedded BI."We can centralize all our data models."
"From a developer's perspective, the way the functionality's being handled is great."
"I would rate the stability a ten out of ten. I didn't face any issues with stability."
"The stability of Looker has been good since I have been using it. However, it depends on what components are being used."
"Looker allows you to generate the most optimal SQL queries in a DC through UI actions. We had signed a contract with Google Cloud to use BigQuery. That was the primary reason we adopted Looker. It works better with BigQuery than any other BI platform. We also like how this tool was developed. It was designed with an eye toward microservices architecture."
"With Looker, I have experienced benefits in terms of usability and shareability."
"It is a pretty stable solution because it is a cloud-based product."
"It's quite effortless to navigate through various applications and review their updated data in real-time."
"Tableau CRM is a very capable solution. It is easy to use, user-friendly, and integrates well."
"The tool is a cloud-based solution capable of integrating any kind of data in the world."
"It is a comprehensive solution. It has everything in it. I can easily find what I need."
"The fact that the solution is visually appealing because of its lightning interfaces can be considered one of its most valuable features"
"Salesforce Einstein Analytics is a simplified CRM. It's integration is good."
"It's scalable."
"Transparency is the most valuable feature of this solution."
"The most valuable feature of Salesforce Einstein Analytics is the reporting tools."
"Integrations with other BI tools could be better."
"The visualization capability of the product is limited."
"Looker doesn't connect to Excel, which is a huge disappointment because a lot of data is presented in Excel. Also, it can't consume data directly from REST APIs, which is necessary. Looker needs to expand its horizons when it comes to data sources. The inability to connect to different data sources is hampering our use cases. Currently, it only has an ODBC connection that connects to a database. It needs to connect to other data sources, such as Excel, APIs, and different platforms."
"Stability needs improvement."
"The product does not have documented material."
"The integration with different databases must be improved."
"The main area of concern in Looker is probably related to blending the data from the different sources, including the data present internally in the company and on the cloud."
"It needs to be more user-friendly."
"All of the timesheets and appraisal management I have not been happy with. There should be some improvements. For example, as a management team, our managers do not have access to see a summary report, such as who is on leave today or how many hours each person logged in. You have to get into individual users and see. You cannot see a summary report, the reporting is missing. There should improve the reports."
"I would advise others not to customize because they rolled out the newer versions, which are every six months. There had to be some significant testing and verification that happened. It is important to have a strong third-party provider that is very experienced. We used Deloitte, but we evaluated Accenture, KPMG, and IBM, but we decided on Deloitte and that was a good decision for us. Having a partner who has a center of excellence or experts that could give you a lot of the tips that they've learned could jumpstart your deployment and stick to the standards."
"The product is natively integrated into the Salesforce ecosystem. You also need a CRM license. It should be more flexible with other platforms."
"Better pricing would make it available to more users and we would likely use it more broadly within the organization."
"When it comes to generating reports, it appears that many users rely on experts to handle technical aspects. For instance, if you require a weekly report displaying accounts transitioning in and out of your modules, it seems challenging to accomplish without consulting experts for assistance. Such tasks should be user-friendly and easily achievable without external assistance."
"The product is expensive."
"Improvement-wise, I feel the solution must be more robust since it is not exactly ready to handle large data."
"If a user leaves your organization, you shouldn't lose the visibility of all of the records."
More Salesforce Einstein Analytics Pricing and Cost Advice →
Looker is ranked 5th in Embedded BI with 19 reviews while Salesforce Einstein Analytics is ranked 12th in BI (Business Intelligence) Tools with 18 reviews. Looker is rated 8.0, while Salesforce Einstein Analytics is rated 8.2. The top reviewer of Looker writes "The APIs are exposed at every level, so it's highly modular". On the other hand, the top reviewer of Salesforce Einstein Analytics writes "Helpful consistent measurements, high availability, and scales well". Looker is most compared with Amazon QuickSight, Tableau, Google Data Studio, Databricks and SAP BusinessObjects Business Intelligence Platform, whereas Salesforce Einstein Analytics is most compared with Microsoft Power BI, Tableau, Databricks, SAP Analytics Cloud and IBM Watson Explorer.
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