We compared Microsoft Azure VPN Gateway and Prisma Access across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Microsoft Azure VPN Gateway is commended for its reliable availability, impressive performance, and compatibility with different vendors. Prisma Access stands out for its ease of use, advanced security features, and global performance.
Room for Improvement: Microsoft Azure VPN Gateway requires improvements in zero-day threat protection and reliability. Prisma Access could benefit from enhancements in error handling, latency, and integration with other cloud architectures.
Ease of Deployment: Microsoft Azure VPN Gateway is simple and quick to set up, and the process takes 45 minutes at most. However, the setup can become complicated when bridging connections and endpoints. The setup process for Prisma Access varied in complexity and duration based on the size and requirements of the organization. While some users found it straightforward, others mentioned the need for expertise and assistance.
Service and Support: Users with a technical support contract with Microsoft were satisfied with the assistance they received, but those without a contract said the process may be slower, and it could be difficult to find a support person who can fix your problem. Prisma Access's customer service has received mixed reviews. Some customers expressed a desire for better technical support, while others have had positive experiences with prompt responses and knowledgeable engineers.
Pricing: Microsoft Azure VPN Gateway is regarded as affordable. Prisma Access is a more expensive solution, but users say the price is justified by its quality and features.
ROI: Microsoft Azure VPN Gateway helped users transition and prepare for upcoming cloud tasks. Prisma Access excels in identifying security concerns, seamlessly integrating with various products, and delivering instant value.
Comparison Results: Prisma Access provides enhanced security options, convenient user access, and worldwide performance, but some users said it was challenging to use or configure, and it is relatively expensive. Microsoft Azure VPN Gateway is commended for its simple setup and high availability. It delivers satisfactory performance and scalability, but it lacks some crucial features, and Microsoft technical support has room for improvement.
"It's an ideal gateway solution for small and medium businesses, i.e., around 300 devices can be easily handled."
"The solution has good performance."
"The side-to-side connections are valuable."
"The product has valuable virtual machines, viability options, and enhanced VPN services, enabling the option to use it in different zones."
"The point-to-site is pretty good for the B2C stuff. It's fairly straightforward to set up."
"What I like best about Microsoft Azure VPN Gateway is that it's a managed VPN, so it's one of the most powerful VPNs I've ever found. It also provides point-to-site VPNs configurable within a few minutes."
"It works perfectly for me. It is very user-friendly in terms of the configuration and the setup process."
"The best feature is the ability to connect from anywhere."
"The most valuable feature is the networking. I didn't have a good experience with the networking that Sophos has."
"The Azure tool is useful and powerful and availability for clients. The updates are very good and reliable."
"The solution's most valuable features were the model's reduced complexity on the client side and its capability to provide security."
"Prisma Access by Palo Alto Networks is a seamless solution."
"Panorama provides centralized management capabilities for all our firewalls and locations so that we can manage different data centers through a single device, a very valuable feature. We don't have to log into various devices to oversee them individually."
"You have the ability to create your own expressions for your data. Palo Alto understands that DLP is not the same for all consumers. You might have a particular need to fulfill, and they give you the opportunity to create a custom expression to match the specific format that you have. For a confidential file property that you have in your files, you can add a metadata field. It gives you that opportunity to create that."
"It has predefined or preconfigured rules, which are getting periodically updated. They are providing continuous improvements and periodically updating all search queries that they are looking for. That is one thing that helps us to stay vigilant and focused. If we query our AWS account for any breaches or vulnerabilities with any of the cloud tests, and it alerts us based on these predefined rules. It also provides an option to configure our own rules, and based on these rules, it can query the cloud trail logs, pull the information, and trigger alerts in real-time. I haven't explored this feature much because there are multiple accounts, and we don't have enough time to explore this feature. It also provides multiple integrations. When vulnerabilities or breaches are happening, you should be aware of them immediately. It provides integration with tools such as Slack, PagerDuty so that you can get alerted as soon as the high severity stuff comes up. For example, you have a security group that has allowed public traffic on port 22. As TechOps, you should be aware of this immediately. You cannot scan each machine or look into all security groups to identify it. So, Prisma helps us and alerts us when this kind of high-priority stuff comes up. It has different statistics, analytics, and graphs for data. The description of alerts is also pretty good. They describe what are the possible causes for this and what are the solutions. From Prisma Cloud, you can directly go to the AWS account. When you click on an alert, a resource, or a resource ID, it takes you to the AWS console where you need to log in. If you are already logged in, it will take you to that instance directly, and you can fix the issue there. I have found this feature very useful."
"The protection for web-based applications was helpful for my colleagues who didn't want a particular application on their devices. And the non-web access protection was more for our developers because they were writing and building code on their computers. Prisma Access was able to protect them."
"The remediation process is easy compared to other platforms."
"A feature I've found very helpful is run time security because most of the products on the market will look at security during the build time, and they don't really look at what happens once you're going into production."
"There must be a more easy-to-use GUI."
"In future releases, I would like to see the ability to inject BGP routes."
"They should release a less expensive version of the solution."
"Microsoft Azure VPN Gateway could improve by providing IPS zero-day threat protection. For example, the IPS zero-day threat protection can monitor the user behavior to protect the infrastructure. The solution can only be used as a VPN, it is lacking features."
"The connectivity should be faster."
"The solution must provide metrics to monitor the inbound and outbound traffic easily."
"Make it completely routable, for example, if I have a gateway, I should be able to connect to whatever network I want on either side of the gateway, and the gateway should figure out which packet goes where."
"Microsoft could work on having micro VPNs to integrate with mobile devices."
"Considering my past interactions with Microsoft's support team, it is difficult to get the right support unless you find the right person to speak with from the customer support team."
"It applies commits to the firewalls slowly. There isn't an API you can use for anything. We've previously had trouble with the egress IP addresses though we expressed to engineering that those mustn't change. They changed several times without warning, causing a lot of headaches."
"If you compare Prisma SaaS against other products, such as Cloud Log, it's a little bit tricky to understand, but it offers different functionality that other products don't have. From a user usability point of view, you need some training for this product, as an admin, you need a couple of demos."
"The product's current price is an area of shortcoming where improvements are required."
"Sometimes, we encountered a portal crash. When we told Palo Alto they said it might be the browser or cache, but I think they need to improve it on their side."
"The frequency of updates could be reduced."
"We would like to see improvements in the licensing; currently, Palo Alto provides 500 to 1000 licenses for users, and we want to see 1500 to 2000 licenses for one version."
"My clients would like to see a more feature-rich product."
"It's not very easy to use. Sometimes it's buggy and there are problems when doing updates. The user interface is okay, but some configuration items are difficult. I would like it to be less buggy and easier to configure, to better streamline the user experience."
More Prisma Access by Palo Alto Networks Pricing and Cost Advice →
Microsoft Azure VPN Gateway is ranked 4th in Enterprise Infrastructure VPN with 19 reviews while Prisma Access by Palo Alto Networks is ranked 5th in Enterprise Infrastructure VPN with 59 reviews. Microsoft Azure VPN Gateway is rated 8.2, while Prisma Access by Palo Alto Networks is rated 8.2. The top reviewer of Microsoft Azure VPN Gateway writes "A scalable and reliable solution that enables users to connect to older protocols that other products do not have". On the other hand, the top reviewer of Prisma Access by Palo Alto Networks writes "Integration with Palo Alto platforms such as Cortex Data Lake and Autofocus gives us visibility into our attack surface". Microsoft Azure VPN Gateway is most compared with OpenVPN Access Server, Cisco AnyConnect Secure Mobility Client, Fortinet FortiClient, Ivanti Connect Secure and AWS PrivateLink, whereas Prisma Access by Palo Alto Networks is most compared with Netskope , Zscaler Zero Trust Exchange, Cisco Umbrella, Zscaler Internet Access and Fortinet FortiClient. See our Microsoft Azure VPN Gateway vs. Prisma Access by Palo Alto Networks report.
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