We compared Microsoft Defender for Endpoint and VirusTotal based on users' reviews in six categories. We reviewed all of the data and you can find the conclusion below.
Features: Microsoft Defender for Endpoint excels in file protection, encryption, and ransomware defense. It integrates seamlessly with other Microsoft security products. Users appreciate its user-friendly interface and scalability. VirusTotal is highly praised for its extensive global malware information database.
Room for Improvement: Users say Microsoft Defender for Endpoint should improve its central console and auto-recovery feature. Users also requested better reporting capabilities and integration with third-party platforms. VirusTotal users want more automation capabilities and improvements in the solution’s look and feel.
Service and Support: Microsoft customer service garnered mixed feedback. Some praised the fast response times and expertise of the support engineers, while others were dissatisfied with slow replies and a lack of coordination among the support teams. Users say that VirusTotal’s technical support is satisfactory, but customers would like faster case resolution.
Ease of Deployment: Microsoft Defender for Endpoint's setup is straightforward. While it can be more complex for larger organizations, it is mostly considered simple, particularly for smaller companies or those familiar with Microsoft environments. The setup process for VirusTotal was relatively easy and can be completed in a few days.
Pricing: Reviewers say Microsoft Defender for Endpoint is fairly priced, noting that it is typically included for free with Windows or Microsoft Office 365 subscriptions. However, some users believe that Microsoft's pricing could be more affordable, and others noted that their licensing models can be complex.
ROI: Microsoft Defender for Endpoint delivers cost savings, enhanced efficiency, and heightened threat management. VirusTotal has a positive ROI.
Comparison Results: Microsoft Defender for Endpoint offers sophisticated protection against ransomware, easy deployment, and smooth integration with Microsoft solutions. However, Microsoft’s customer support has received middling reviews, and users would like better compatibility with third-party solutions. VirusTotal is considered a cost-effective solution that's easy to set up. However, some users complained about slow response times from technical support.
"It has Kusto Query Language (KQL), so we can use our own queries to find anything."
"The most valuable aspect is information, specifically the automatic investigation of packages."
"It is quite stable. We have not had any cases, i.e., viruses, that would require a reboot, etc. We have never had a situation where we needed to reinstall the tools as a result of the Defender application or a feature being corrupt."
"The solution can scale as needed."
"The performance of Microsoft Defender for Endpoint has been a valuable feature."
"I like that it's easy to deploy because it already comes with Windows 10. Overall, it has all the features that we need. Easy to deploy, comes with updates, and comes with Windows updates. You don't have to really manage or update the signature."
"The solution's latest features for threat analysis are updated to provide us with future protection against the latest threats worldwide."
"Its real-time security is the most valuable."
"It can scan the dark web and find if an email ID has been compromised. This is another area that we have not explored yet."
"The most valuable feature is the worldwide malware information database."
"The product is easy to use with coding, such as Python or Java, via its API."
"With VirusTotal, I can check for any hash, malware, file, domain, IP URL, or malicious URL, and Kaspersky stays clean."
"In the next release, I would like to see better management reporting."
"Localization is always a challenge, especially with new products you typically want. Solutions are designed to be deployed where the most licenses are being consumed, such as in the United States. They focus on US products, devices, and networks. Specialized deployments for other countries would allow for a smoother experience in transition."
"Some integration components for Mac should be added. We use both Windows 10 desktops and Mac desktops, but presently, the Mac component is still lagging a bit behind."
"The product development team makes frequent changes that affect the stability of the solution."
"The second major area for improvement involves enhanced capabilities for different operating systems or platforms. That is, even though we have coverage for different operating systems or platforms such as Linux, we don't get all of the controls and enhanced capabilities that are available with Windows devices."
"There's a lot of manual effort involved to configure what we need."
"There is no behavior analytics for devices and endpoints. There is no behavior-based protection."
"I would like to see better integration with their other security products to give better visibility from a higher level."
"VirusTotal is hard to understand because you need to know Google Docs to create queries, and it doesn't have documentation for that."
"The platform could improve in the areas of endpoints and networks."
"I would like to see an improved user interface and some automation."
"VirusTotal has predefined reports, but there is a lot of manual effort involved."
More Microsoft Defender for Endpoint Pricing and Cost Advice →
Microsoft Defender for Endpoint is ranked 1st in Anti-Malware Tools with 182 reviews while VirusTotal is ranked 7th in Anti-Malware Tools with 4 reviews. Microsoft Defender for Endpoint is rated 8.0, while VirusTotal is rated 8.8. The top reviewer of Microsoft Defender for Endpoint writes "Eliminates the need to look at multiple dashboards by automatically providing one XDR dashboard to show the security score of each subscription". On the other hand, the top reviewer of VirusTotal writes " Helps businesses collect threat data while keeping privacy in mind and apable of detecting, blocking, and removing viruses and malware". Microsoft Defender for Endpoint is most compared with Symantec Endpoint Security, Intercept X Endpoint, Cortex XDR by Palo Alto Networks, Trellix Endpoint Security and SentinelOne Singularity Complete, whereas VirusTotal is most compared with Cuckoo Sandbox, MetaDefender, Recorded Future, ReversingLabs and ANY.RUN. See our Microsoft Defender for Endpoint vs. VirusTotal report.
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