We performed a comparison between MicroStrategy and Salesforce Einstein Analytics based on real PeerSpot user reviews.
Find out in this report how the two BI (Business Intelligence) Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."MicroStrategy's solution for mobile is very good."
"It is always nice to have one solution in a single platform. You can do pretty much everything, instead of having to get a little bit here or a little bit there."
"It is a reliable solution for our needs."
"Semi-automatic support of implementing date dimensions, including delta to prior year implementation."
"Scalability is fantastic. It can go from a small operation up to a gigantic operation. "
"Provides us charts and graphs for reporting."
"Technical support has sent us to rapid response before, when we really needed them."
"The most valuable features are ad hoc reporting and the ability to create dashboards."
"The tool is valuable. It's one of the greatest programs I'm currently working with, and I believe it will continue to be crucial in the next four to five years. It's the future of our operations. Integrating other systems and conducting campaigns is easy. The solution relies heavily on AI."
"It is a comprehensive solution. It has everything in it. I can easily find what I need."
"The tool is a cloud-based solution capable of integrating any kind of data in the world."
"The solution scales extremely well."
"The most valuable feature of Salesforce Einstein Analytics is the reporting tools."
"The most valuable features of Salesforce Einstein Analytics are the flexibility around the deployment, overall capabilities, user-friendliness, and interactiveness with the tools that came built with it."
"Tableau CRM is a very capable solution. It is easy to use, user-friendly, and integrates well."
"Einstein Analytics provides insights into what we are doing and how we are doing it. It tells us what benchmarks we need to hit consistently to achieve our goals. In sales, there is sometimes a disconnect between actions and objectives. We aren't necessarily going to close a deal because we call X number of people. There are some underlying skills that add nuance to these metrics."
"We would like access to more storage and access to more metadata to build the right programs that can construct all the stuff for us instead of us having to type it in all the time."
"We did have issues with stability, and that was because we were co-located with another business unit, and we outgrew them on the unit. So we had to get to a separate physical instance."
"From a stability standpoint, from MicroStrategy, I would say it's fairly consistent. I would give it a "B" because there are times where we have issues that are just inexplicable. They go away and then we have no resolution. To me, that's not acceptable. There are just times where our users can't access things and we're not sure why, and that's a problem to me."
"I would try to make it a little more basic, user-friendly. In terms of the UX, it's a bit sluggish there."
"If you do not learn the ins or outs, it can be a difficult tool to use. You could do a PoC and get enough out of it to be able to use it. However, when it comes to administering it, you definitely need the training."
"If they can make it more stable, in terms of the connectivity, that would help."
"Its price should be lower. In terms of features, what we have is quite encompassing right now."
"The interface you can design in MicroStrategy is great, but I feel it needs to be refreshed, add a bit more functionality. I would like to see more capabilities on the mobile side, to bring it on par with apps that you see in the App Store."
"They can provide more end-user customizations. There should be the possibility for the end-users to change some elements in the interface. I have a way of doing my job. My colleague may have his own way of doing his job. If I ask for a change, it'll change for everyone. It'll be good to have some end-user personalizations. I can't see many in Salesforce right now."
"I would advise others not to customize because they rolled out the newer versions, which are every six months. There had to be some significant testing and verification that happened. It is important to have a strong third-party provider that is very experienced. We used Deloitte, but we evaluated Accenture, KPMG, and IBM, but we decided on Deloitte and that was a good decision for us. Having a partner who has a center of excellence or experts that could give you a lot of the tips that they've learned could jumpstart your deployment and stick to the standards."
"Improvement-wise, I feel the solution must be more robust since it is not exactly ready to handle large data."
"When it comes to generating reports, it appears that many users rely on experts to handle technical aspects. For instance, if you require a weekly report displaying accounts transitioning in and out of your modules, it seems challenging to accomplish without consulting experts for assistance. Such tasks should be user-friendly and easily achievable without external assistance."
"The product must be more transparent."
"There are some offerings like Sales Cloud, Service Cloud, and Marketing Cloud that have very useful online learning options. There need to be more avenues for self-learning with this particular solution. That would be useful."
"Einstein Analytics could incorporate something like SFIA 8 to help users understand the underlying skill sets."
"All of the timesheets and appraisal management I have not been happy with. There should be some improvements. For example, as a management team, our managers do not have access to see a summary report, such as who is on leave today or how many hours each person logged in. You have to get into individual users and see. You cannot see a summary report, the reporting is missing. There should improve the reports."
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MicroStrategy is ranked 9th in BI (Business Intelligence) Tools with 156 reviews while Salesforce Einstein Analytics is ranked 12th in BI (Business Intelligence) Tools with 18 reviews. MicroStrategy is rated 8.2, while Salesforce Einstein Analytics is rated 8.2. The top reviewer of MicroStrategy writes "A robust solution for powerful data analytics". On the other hand, the top reviewer of Salesforce Einstein Analytics writes "Helpful consistent measurements, high availability, and scales well". MicroStrategy is most compared with Microsoft Power BI, Tableau, IBM Cognos, SAP BusinessObjects Business Intelligence Platform and Qlik Sense, whereas Salesforce Einstein Analytics is most compared with Microsoft Power BI, Tableau, Databricks, SAP Analytics Cloud and IBM Watson Explorer. See our MicroStrategy vs. Salesforce Einstein Analytics report.
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