We performed a comparison between Moogsoft and Nagios XI based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."There are AI features in Moogsoft. Moogsoft has one wonderful feature that allows you to convert multiple alarms into situations. Generally, all other MoM tools get the alarms, and then convert it into an incident directly. There is one extra layer they have added before converting any alarm into an incident. Suppose there are multiple alarms that are somehow all related to a single source of issue. It converts all the alarms into a single situation, which then gets converted into an incident."
"I like the prediction features."
"The AI component allows you to check previous cases and diagnose problems easily."
"The solution is extremely helpful with correlating IP failures and it has a very good sort of flow chart of IP systems. For example, if you see a failure in system A, you can track it down to the system causing the issue. This is a very handy feature."
"The product currently seems to be a few steps ahead of the competition."
"Incident management is streamlined with Moogsoft. One standout feature is its unique situation-creation capability, differentiating it from other fault management tools. While other tools typically convert alarms directly into tickets or incidents, Moogsoft adds a middle layer where multiple alarms can be aggregated into one incident. Moogsoft's strong AI capabilities also allow it to correlate similar alarms automatically based on past experiences."
"Moogsoft's most valuable features are event management, correlation, and observability."
"Moogsoft AIOps integrates seamlessly with 50-plus IT monitoring, automation, service management, notification, and collaboration tools. It also provides a great and easy-to-use interface for observing."
"Nagios allows us to configure any device so that we can send pager alerts when people don't have access to emails. It also allows us to schedule downtime and maintenance."
"I can monitor a software made in-house to software of bigger companies."
"Nagios XI helped me to draw the network and check for system failures."
"The solution is pretty stable."
"The dashboard allows you to see what's going on in the overall system."
"I can monitor a phone on a desk to very big servers of any company."
"The installation is no problem. I've installed Nagios several times."
"The most useful aspect of this solution is the ability to customize it for the client agent."
"The documentation and flexibility for generic integration could be improved."
"I would like to see more integrations. It is rather difficult to install the enterprise systems with the agents."
"They are very much dependent on open-source technologies like RabbitMQ message bus. They are using open-source databases, Apache Tomcat, NGINX. If we face any issues with Apache Tomcat or the RabbitMQ message bus, then we do not get support from them. We have to troubleshoot it ourselves."
"I would like to see additional reports or information on the dashboard that includes metrics about CPU usage and memory."
"It is taking a long time to set it up and could do more to roll out quickly."
"Some additional API interfacing would be great to enable getting the data out of AIOps programmatically."
"They should consider including Chatbot."
"Moogsoft is dependent on external products to do orchestration and SOP-based functionality."
"There's room for improvement in the visibility, and in the ability to extract information. Stuff like this should be more simple."
"The pricing has recently risen. I know they've changed what is covered under the license, however, it doesn't change the way we use it and adds nothing to our experience, and yet we now have to pay more."
"We'd like to see more integration capabilities."
"The installation and monitoring need improvement."
"The product could be optimized to improve the administrative user experience via the Nagios Core Configuration (NCC) GUI module."
"It can be quite difficult to know which drivers and agents to use when setting up."
"Improve the documentation, examples, and best practices, therefore users can understand how to do things."
"I would like to see more customization in the network map because it is a bit tricky to use it."
Moogsoft is ranked 38th in IT Infrastructure Monitoring with 11 reviews while Nagios XI is ranked 9th in IT Infrastructure Monitoring with 54 reviews. Moogsoft is rated 7.6, while Nagios XI is rated 8.2. The top reviewer of Moogsoft writes "A cost-efffective cloud solution for noise filtration but needs enhanced interfaces". On the other hand, the top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". Moogsoft is most compared with ServiceNow IT Operations Management, OpsRamp, BigPanda, Dell CloudIQ and Dynatrace, whereas Nagios XI is most compared with Nagios Core, Zabbix, PRTG Network Monitor, Wireshark and Icinga. See our Moogsoft vs. Nagios XI report.
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