We performed a comparison between MuleSoft Anypoint API Manager and SEEBURGER Business Integration Suite based on real PeerSpot user reviews.
Find out in this report how the two API Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most important features are the API management and API development."
"The tool has a private area. It also has a cloud deployment option."
"The most valuable features of Mulesoft Anypoint API Manager are the API gateway, rate limiting, and orchestration."
"I believe the API connectivity within the cloud marketplace is most valuable."
"Whenever there was an issue, the support was excellent."
"The initial setup was straightforward."
"The stability overall has been pretty great."
"The most valuable feature is the scalability."
"I like that the tool has all the adapters — all the possible protocols that are in the industry. You pay for those adapters but at least it's all in one package. You don't have to get another tool or application to support another partner."
"The solution helps us automate processes, more on the insurance side. Where they used to have to babysit monthly files, because of size, they don't have to do that with SEEBURGER BIS. They just run the monthly process. Files get collected, translated, and sent to the proper systems, so the babysitting is gone."
"The product has the ability to handle high volumes of data efficiently."
"Among the most valuable features are the EDI translator and a lot of the components which enable creating compliance sets. Having something standard out-of-the-box and being able to use that has been a huge benefit for us."
"The stability is world-class. It is as good as any of the other options out there. They have addressed hiccups quickly, professionally, and with an excellent response."
"SEEBURGER BIS can reconcile documentation, like our accounts payable and statements within the system. If you are manually doing it, then it is really time consuming with a lot of errors. Whereas, SEEBURGER BIS allows for a lot of basic level programming within the documentation, filtering, and sorting out VLOOKUP. It lets us get two database tables from two different systems, then merge them based on the logic that we provide. So, it is a very helpful product."
"It has a lot of basic EDI already established for all the main users. Also, it lets me share setups that I had already set up for my first plant. I was able to use them for my second one which was very helpful. I didn't have to start from scratch for my second facility."
"SEEBURGER BIS helps us automate processes. When something is manual and we have to fix the data, then it is really complicated. However, when it's automated, we trust it and the process in the system, so we don't have to go back and fix it. For example, we had a problem with a partner sending 17 files every week, but a few times a year, they wouldn't send files during a certain window. We would escalate this with them. Then, when they caught up and sent the files again, they weren't authenticated. We had to fix this situation before it became a nightmare because our financials were impacted. Also, it was really messy. So, I worked with SEEBURGER to have something automated to pick up the files within a certain window and validate them as accurate. If the files come outside of this window, then we have to approve the loading of them."
"It can offer workflows, orchestration, and webhooks."
"Better documentation to help explain each of the features would be really helpful."
"There should be more pricing options or certain discounts for the education sector."
"I think that they can bring some transparency in reference to the terms of the microservices architecture."
"Since most components are situated in the cloud, there's one particular hosted in the cloud. This presents a considerable challenge. While all other components are implemented on-premises, this specific one isn't permitted to be hosted in the cloud as per customer requirements. Shifting this component to an on-premises environment requires a significant effort."
"Not many stand-out features."
"Mulesoft Anypoint API Manager can improve some of the gateway features. We could use some more customization in creating rules. A lot of the policies are related to the APIs rather than the client. If I want to apply a policy based on a client that is not available."
"Their analytics needs a lot of improvement. It's really lacking right now."
"We wanted to use API. We were told that in 6.52 we could use API management. Later on, we found that API management wasn't that completely integrated into the 6.52 solution, and if you wanted to have the whole API suite you might have to go to 6.7, the latest one."
"We occasionally get ZIP files. Sometimes the ZIP file has one file inside of it, and sometimes the ZIP file might have 30 files inside of it. We have been working with SEEBURGER to enhance their PKUNZIP process to be able to unzip multiple files in a single workflow instead of just one file. This is still something that is in process."
"The speed of development needs improvement. If you acquire any customization, it can be a slightly slow process. I would like to see more flexibility around customizations. The time frame right now depends on the sophistication and customization, but we have to go through a process of getting them to develop, implement, and test it. This might take a couple of weeks. If it was a simpler system to customize, the time could probably be cut by half or down by even 25 percent of what it would normally take."
"On the server side, there are a lot of administration and configuration files that you need to go in and do maintenance on. You have to find them in a certain folder so it's very error-prone and it can be a little time consuming unless it's documented. They could pull some of those individual configuration files into the product itself where there's a better user interface for that."
"The initial setup is not the straightforward. It took couple of months for us to set up."
"The ability to bind a mapping to an agreement seems a bit clunky. It would be nice to have a better way of navigating to a map name rather than using a drop down list."
"The integration is not so excellent. While I'm not saying there is a problem, there is no pattern. When we start a new project, we have to work with new people and processes every time. The technical side of their system is very good, but their change process is not repeatable. It needs to be rebuilt each time."
"I find the solution quite confusing to use, especially when looking at the tree structure."
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MuleSoft Anypoint API Manager is ranked 4th in API Management with 49 reviews while SEEBURGER Business Integration Suite is ranked 20th in API Management with 37 reviews. MuleSoft Anypoint API Manager is rated 8.2, while SEEBURGER Business Integration Suite is rated 8.4. The top reviewer of MuleSoft Anypoint API Manager writes "Responsive technical support, low tickets issued showing great stability, and limitless expansion". On the other hand, the top reviewer of SEEBURGER Business Integration Suite writes "Gives us the flexibility to hook up to systems using any protocol out there". MuleSoft Anypoint API Manager is most compared with Microsoft Azure API Management, Amazon API Gateway, Apigee, IBM API Connect and Kong Gateway Enterprise, whereas SEEBURGER Business Integration Suite is most compared with SAP Cloud Platform, IBM Sterling B2B Integration Services, Mule ESB, IBM B2B Integrator and Microsoft Azure API Management. See our MuleSoft Anypoint API Manager vs. SEEBURGER Business Integration Suite report.
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