We performed a comparison between Netskope and Zscaler Zero Trust Exchange based on real PeerSpot user reviews.
Find out in this report how the two Secure Access Service Edge (SASE) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The solution is stable."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"It is a very scalable tool."
"Amazing reporting and tracking mechanisms."
"The most valuable features were related to discovery, data protection, and ensuring compliance with regulations."
"The product's analytics part is pretty fine."
"The most useful feature of this solution is Cloud Control, which allows me to schedule cloud uploads."
"It's a comprehensive security portfolio solution."
"In Azure, we have multiple subscriptions and with every subscription, we add some kind of instance ID. We can work with the instance ID so that we allow all of the instances containing nodules. Everything else, we block. This way, if you go to outlook.com and check your email, if you log in with your company account, the instance ID will show. The network will take action according to the instance ID and say, "You are using the enterprise email. I'll let you surf. I'll let you see your email." But when you try to log in with your own email address, like Hotmail or Gmail, the instance ID will be different. This way we are not completely blocking Outlook, but we are blocking people from accessing their Outlook. We are only allowing the enterprise-level emails, and we are not allowing user-based emails."
"Their technical support is very good."
"I like the web filtering capabilities."
"Sandboxing, DLP, and SSL inspection engine are the most valuable features of Zscaler SASE."
"The solution offers a simplified network infrastructure and security functions and it enables secure remote access for the users"
"The most valuable features of this solution are the CASB solutions, which is protecting their Office 365."
"The best feature is the ability to establish the connection between your public network and automatically connect to the intranet connection."
"The most valuable features of Zscaler Private Access are reliability, scalability, and availability."
"The Live Logs are a cool feature. We can directly identify issues and divert user traffic."
"The scalability is pretty good."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"The solution's implementations can be made much easier because, currently, it is complex in nature."
"Compatibility with other proxy polars would be helpful."
"Lacking in local customer support."
"In terms of improvements, enhancing support, particularly for OEM support with quicker response times would be beneficial."
"The configuration in the cloud model could be improved upon."
"It needed some fine-tuning on core business sites that we used, which were sensitive to what we term a man-in-the-middle certificate by design. Some sites were not tolerant because they presented as potentially malicious. So, we just had to make some tweaks so that it would bypass or interpret it."
"The initial setup is complex and should be simplified."
"Support services could definitely be improved. Support is the one area that can always use improvement. It's an evolving thing, so based on demand and based on market requirement and the way market is moving towards."
"To enhance their offering, it is advisable for them to focus on strengthening the foundation of their architecture. Additionally, they should consider integrating a broader range of services that go beyond what managed service providers typically offer independently."
"It would be better if the Zscaler Private Access team made it easier for people to find subscriptions on the portal, mainly information on what my customers subscribed to or the type of licenses purchased."
"An area for improvement would be the ease of configuration."
"It has a limitation, if you are creating a rule or something for a web application or something, you could only add five users, not more than that. Five or four users are only included in a rule. If you want to create a rule for more than five or four users, you have to go through other methods, not particularly with the application. Working within the application with this method would be quite easy as compared to listing a URL or a normal IP address."
"More on-prem infrastructure is required when Zscaler Private Access is to be implemented as a single point of entry."
"The DX layer could be better if it had improved visibility."
"I can't speak to any missing features."
"Zscaler Private Access could improve by improving external access. If external parties want to access locally to my company's services, we need to onboard them into our domain, otherwise, it doesn't work. Additionally, if their company also has Zscaler Private Access, then it doesn't work. They need to log in with our domain ID, not their company ID."
Netskope is ranked 4th in Secure Access Service Edge (SASE) with 35 reviews while Zscaler Zero Trust Exchange is ranked 3rd in Secure Access Service Edge (SASE) with 34 reviews. Netskope is rated 8.4, while Zscaler Zero Trust Exchange is rated 8.4. The top reviewer of Netskope writes "Network proxy that provides visibility during deployment and allows you to control PII". On the other hand, the top reviewer of Zscaler Zero Trust Exchange writes "Allows for strict access control, granting access to specific applications at a URL level rather than at the physical IP level". Netskope is most compared with Prisma Access by Palo Alto Networks, Zscaler Internet Access, Microsoft Defender for Cloud Apps, Cisco Umbrella and Check Point Quantum SASE, whereas Zscaler Zero Trust Exchange is most compared with Prisma Access by Palo Alto Networks, Cato SASE Cloud Platform, Axis Security, Cloudflare Access and Perimeter 81. See our Netskope vs. Zscaler Zero Trust Exchange report.
See our list of best Secure Access Service Edge (SASE) vendors.
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