We performed a comparison between OpsRamp and SolarWinds NPM based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Predictive analysis is a valued feature."
"We find the products seamless integration with Zendesk to be extremely valuable to our business."
"The technical support is fantastic, and they are fast to respond."
"The most valuable features of OpsRamp include a single pane of glass, event correlation, personalized dashboards, and a single platform solution."
"The feature that we have found most useful are the dashboards, which can be built in minutes using this solution, allowing multiple products, thresholds, or any given required metric to be seen in a single area."
"The most valuable feature of OpsRamp is the creation of the dashboards of the infrastructure for the CPU memory and SQL servers. Additionally, URL monitoring through Selenium scripting and the availability dashboard is useful."
"It greatly assists small and medium-sized businesses in using the ITSM, alerting, and monitoring features."
"Most features work fine."
"I found a lot of valuable features in SolarWinds NPM, such as the customized application monitoring that allows you to customize any monitoring and script customization, and you also have the option to deploy and upgrade SolarWinds NPM online, which is very useful for my organization."
"A product that is well-tested and trusted in demanding situations."
"We don't have any issues with the stability of SolarWinds NPM."
"The most valuable feature of SolarWinds NPM is the performance monitoring to see the memory, and CPU utilization."
"We can proactively fix historical issues, so we won't face those problems in future."
"The solution is extremely stable. We haven't had any issues in that regard. We haven't had issues with bugs, glitches, or crashes."
"The connectivity of the solution is very good."
"It's easy to understand, even if you are not too technical."
"OpsRamp could improve the critical alerts. We have been receiving some false alerts when monitoring. For example, the alert shows the site is down, but when we try to do manual access to the URL, it's accessible."
"What's lacking in OpsRamp is process automation, and if there is, I wish there could be more of it, other than just spikes, or it would be better if the alerts can be generated based on different matrices. That option is absent in OpsRamp at the moment, and it would be valuable if that could be provided in the solution, especially if there's any kind of security issue in the VM."
"We have 55 AVDs, and patches might roll out to 32-35 initially, with the rest taking a month or so. OpsRamp can't detect them all directly. Since clients want patches applied as soon as possible, we manually patch those remaining devices."
"The function to search any particular device within this solution needs to be improved. Currently, the solution develops a lag when a search, or a comparison, is being carried out."
"The user interface of this product requires some changes as it is not inclusively user-friendly. For example, the performance indicators are color-based , which means that they are confusing for anyone who is color blind."
"OpsRamp cannot be scaled for big and large company deployments."
"I would like to see two things. The first is a self-service portal for the cloud, any cloud deployments, and the second is maturity validation towards ITSM, internalizing OpsRamp TSM. As a result, instead of integrating with more mature tools similar to ServiceNow, people will use OpsRamp."
"We would like this solution to be developed into a full CMP tool, so that we are able to use a single product for all of our cloud management needs."
"I would like to have a Syslog server module for this product. That would make the solution better."
"I think Solar Winds NPM needs to create a profile with documentation responsibility."
"We'd like to see a bit more automation in the future."
"This solution would benefit from expanding on the capabilities within the API."
"The reporting module that got integrated into the system itself, used to be a standalone solution and I preferred that."
"An area for improvement would be the use of modular licenses, which are not practical for big clients."
"There should be a little bit more integration in some of the other tooling and utilizing the APIs of devices or tools could be a little bit better."
"SolarWinds could offer more support and insights for a broader range of devices. Currently, it focuses on routers, switches, and some load balancers. However, it lacks an out-of-the-box dashboard for monitoring firewalls and some other modern network security devices. We have to customize it a lot."
OpsRamp is ranked 17th in IT Infrastructure Monitoring with 10 reviews while SolarWinds NPM is ranked 4th in IT Infrastructure Monitoring with 147 reviews. OpsRamp is rated 7.8, while SolarWinds NPM is rated 8.2. The top reviewer of OpsRamp writes "Automates Azure resource monitoring and inventory management but slow with real-time patch status ". On the other hand, the top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". OpsRamp is most compared with ServiceNow IT Operations Management, Datadog, LogicMonitor, Moogsoft and Dynatrace, whereas SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, ThousandEyes and ScienceLogic. See our OpsRamp vs. SolarWinds NPM report.
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