We performed a comparison between Palo Alto Networks DNS Security and TitanHQ WebTitan based on real PeerSpot user reviews.
Find out in this report how the two Domain Name System (DNS) Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."So, in general, it's very stable because the process to deliver new features and new releases in not so long...I rate the scalability a nine out of ten."
"DNS sinkhole is a valuable feature."
"Palo Alto Networks DNS Security is a stable solution."
"The support team has good knowledge about the solution."
"DNS security is required to filter out the DNS traffic, any DNS-based attacks, DNS DDoS attacks, and DNS amplification attacks."
"The stability is excellent and the product is very mature."
"When comparing other cloud-based DNS security solutions to this one I have found the main beneficial feature in this solution to be we do not need to change our architecture."
"The most valuable feature is DNS filtering."
"The monitoring abilities of the product are the most valuable for us. As you deploy it, you can adapt it. As you monitor, if employees go to things that you don't like, or to things that you need to allow, the ability to monitor and see how much is necessary—where they're getting shot down or blocked—is helpful."
"Their report tool is the most valuable. By using the URL-base filtering, their reports give me a clear view of who is accessing what as well as which computer may have a virus or malware."
"It doesn't require installing an agent or software on individual workstations, which is very important for us. I don't have to go around every single machine and/or push updates out because of this product. The product improves on its own without having to go to workstations, which is an ideal thing because it doesn't tie up staff's time to upgrade the machines. I don't need to upgrade the software to make WebTitan work. I wish all products were that way."
"The DNS proxy is also valuable. It has nothing to do with blocking websites, which we can do by sending all our DNS requests through WebTitan. However, the DNS proxy gives us more information about the machine sending the request. If you cross-reference that information with WADA, you can determine which user is making the request and create a user-specific policy or profile."
"The most valuable feature is web filtering, where we are able to blacklist and whitelist sites on the fly."
"The solution offers very good self-authentication. It has a lot of protocols and ways to authenticate users by ID, or by Active Directory Integration. It's able to take credentials from the Active Directory Domain Controllers."
"It's extremely stable. I would say it's flawless. We did have some concerns that, if it did fail, all internet access would stop for our people because the proxy wouldn't be there. That concern has subsided over the years because it's proven that it doesn't really fail."
"Not a whole lot of oversight is required after WebTitan is installed. I get email notifications and occasionally browse the reporting. This is pretty important because I don't have the bandwidth to actively monitor all this stuff 24/7. It is just not possible. Therefore, it is important that it doesn't require a lot of my time once it is deployed and working."
"With Palo Alto Networks DNS Security, sometimes the DNS clients don't work well, and they get disconnected, making it an area where improvements are required."
"There should be an on-premise version of this solution."
"The solution can capture more market if made more cost-competitive than Infoblox or Cisco Umbrella."
"We would like to have cloud-based management."
"The scalability can be improved."
"Sometimes, it blocks legitimate traffic for custom applications, requiring manual intervention."
"Every vendor that sells DNS or firewalls needs to be able to protect against DNS look-up attacks and DNS naming hacks. This is true of Palo Alto as well as others."
"The installation is more complex because the solution has another approach to security."
"For security, it's very restrictive. For us, it blocks a lot, even too much, so we have had to create exceptions. A new implementation takes a bit of time to train it up, to put in all the exclusions, but once you have that done, it's just a matter of adding things as they come up."
"One issue that they have just solved is that there's a new interface for paying bills. I had an issue when I tried to pay with our debit card last year, but with the new payment interface, they have solved that."
"The interface is a little dated and a little awkward at times. That's a minor problem. It's workable."
"The Oauth1 protocol has a lot of issues with authentication and it made it very difficult to initially authenticate with the API."
"I would like to have a live chat feature with their support. This is one of the things that I like that they haven't offered yet. If they have live support, then at least I can work with an engineer when I have a problem and not have to wait for the engineer to respond."
"WebTitan could improve the software module and the platform's overall stability, and its competitors have a more sophisticated user interface. We have found some bugs as well as some issues with functionality and security that we've already forwarded to TitanHQ."
"Sometimes it has been a little cumbersome to get the whitelisting just right. But that would be the only thing I've had any problems with."
"The only thing I can think to change would be to give more options under the various categories for what you want to be blocked. There should be a way to be super specific."
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Palo Alto Networks DNS Security is ranked 3rd in Domain Name System (DNS) Security with 12 reviews while TitanHQ WebTitan is ranked 5th in Domain Name System (DNS) Security with 17 reviews. Palo Alto Networks DNS Security is rated 8.6, while TitanHQ WebTitan is rated 9.4. The top reviewer of Palo Alto Networks DNS Security writes "Enhances our internal DNS and that it blocks malicious DNS queries". On the other hand, the top reviewer of TitanHQ WebTitan writes "Boosts productivity, intuitive setup, and it required no new investment in hardware". Palo Alto Networks DNS Security is most compared with Cisco Umbrella, Infoblox Advanced DNS Protection, Infoblox BloxOne Threat Defense, EfficientIP DNS Firewall and DNSFilter, whereas TitanHQ WebTitan is most compared with Cisco Umbrella, DNSFilter, Forcepoint Secure Web Gateway, Zscaler Internet Access and Fortinet FortiGate SWG. See our Palo Alto Networks DNS Security vs. TitanHQ WebTitan report.
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