We performed a comparison between PeopleSoft and UKG based on real PeerSpot user reviews.
Find out in this report how the two Benefits Administration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Very stable in terms of performance and scalability."
"The customizations allow us to come up with a lot of complex labor rules. In the Philippines, there's a lot of different kinds of rules you need to be in compliance with. The solution offers up a lot of flexibility and customization that is perfect for our region's requirements."
"The solution's scalability is good."
"Its user interface is impressive."
"The synchronization of business processes, and the software, streamlined the shared service departments to run 40% leaner."
"Stability-wise, it is a good tool."
"Job data is a valuable feature."
"PeopleSoft allows you to schedule upgrades and inform users beforehand. This gives your IT team time to manage the implementation and minimize disruption."
"UKG allows us to customize our home screen so that we can easily monitor important items on a daily basis."
"We use the tool for various functions, including payroll, HR, recruiting, onboarding, and workforce management. We've implemented all these modules across all the clients I've worked with."
"The employee self-service feature is most valuable. This is the restaurant industry, and they have a mobile app that allows employees to go in and manage their data. So, employees can manage direct deposit accounts, emergency contacts, and other things in the app. That's definitely the biggest benefit."
"The most valuable feature is being able to get time management reports which break out reclassified jobs and departments to separate areas of the company. This allows for better tracking of hours spent in certain jobs and where more hours may be needed."
"The tool improved employee onboarding efficiency, especially in healthcare, where timely onboarding is crucial. This change directly impacted retention rates positively. It was a massive project that involved various teams working together. It took about a year to revamp the entire process and ensure compliance. However, once implemented, it improved employee satisfaction by saving them two whole days in the onboarding process."
"I like UKG's integration."
"The fact that I can see the whole HR information in a single point is valuable. There is a unified view of everything, which is good. Previously, we had many different systems for each part of the information. Now, it is all centralized. It is very good."
"It is much easier to use and the customer service is better than our previous solution."
"It would be nice if it became even more declarative in its development."
"PeopleSoft lacks integration capabilities."
"In my opinion, it needs more performance, maybe something technical related, because it's very slow for us and even small activities take a while."
"The area that could be improved is the upgrade process, it's not the easiest. Oracle stopped supporting our version. So we have to move either to the cloud or work in a non-supported situation. That was certainly a disadvantage. That's also the reason why we decided not to stay with Oracle. Now we are moving to SAP."
"Often support just asks people to install a lot of upgrades. Sometimes they don't really give you clear details as to why you need to upgrade. They just say, "You need to upgrade this because there's a newer image, etc". They never really give you the reason underlying why you are having errors."
"The solution could have better processes and automation, or features that allow for a paperless environment."
"Global payroll could be easier to use."
"Response time takes very long and requires a person to be awake night and day to benefit from it."
"The navigation on the screen could be better. Sometimes, I have to dig a little bit deep to find what I need. Everything is there. It just needs to be a little bit smoother."
"UKG has complex clock-in and clock-out features. It changes things too often, and it feels like the tool is constantly changing things without testing before implementing changes in production. Additionally, it doesn't communicate these changes very well."
"UKG could be a little more flexible in some areas."
"The solution could use better reporting with standard reports. We use the Cognos platform in BI for a lot of our reporting. However, they need to have more robust standard reporting available to their user base."
"Reporting is always a hurdle for any user just because it is so extensive. They provide a lot of out-of-the-box reports, but it is something that you always need to work on because you need more advanced writing of reports."
"The platform's features need enhancement while being used as a recruiting tool."
"Certainly, the time and attendance and the payroll integration need a lot of work. They are disjointed pieces, and they don't work smoothly together. That's the main drawback."
"I would like to see more functionality in the next release to be able to get hours and dollars per calendar month rather than just by payroll in the Business Intelligence reports."
PeopleSoft is ranked 3rd in Benefits Administration with 80 reviews while UKG is ranked 6th in Benefits Administration with 120 reviews. PeopleSoft is rated 8.0, while UKG is rated 7.8. The top reviewer of PeopleSoft writes "Comprehensive solution for SCM but requires add-ons for fluid pages". On the other hand, the top reviewer of UKG writes "A solution with the capability to integrate seamlessly with other third-party applications". PeopleSoft is most compared with Oracle HCM Cloud, Workday, SAP SuccessFactors, Oracle Fusion Cloud ERP and Oracle Taleo, whereas UKG is most compared with Workday, SAP SuccessFactors, SAP HCM, Dayforce HCM and Saviom Resource Management. See our PeopleSoft vs. UKG report.
See our list of best Benefits Administration vendors, best Talent Management vendors, and best Talent Acquisition vendors.
We monitor all Benefits Administration reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.