We performed a comparison between PRTG Network Monitor and WhatsUp Gold based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"It allows us to directly add individual VMs independently."
"Ease of set-up – it is quick and easy to add a probe and start collecting data from a device."
"I found PRTG Network Monitor very useful for troubleshooting and monitoring the utilization of either the network or server."
"The solution provides us response times to issues."
"It is easy to use and intuitive, which is really important. It does what it says on the box by giving you a visual of the state of what is going on at any one time."
"It is easy when it comes to dependencies of devices, so if your router goes down, the three or four switches behind it will automatically be paused so that you don't get multiple alerts."
"The reporting module is easy to configure."
"PRTG Network Monitor's best features are its flexibility, ease of implementation, user-friendliness, and intuitive interfaces."
"It is stable."
"NetFlow monitoring, real-time monitoring, and surveys have been the most valuable features for our business."
"The most valuable feature is the monitoring of resources."
"The documentation is very good."
"The most important features of WhatsUp Gold are the server health and uptime it provides. Additionally, WhatsUp Gold is a Windows-based solution which is a benefit."
"I use it on premises to monitor my network database. We monitor the link up/down and use the SNMP traps as well."
"WhatsUp Gold is very easy to deploy."
"The user interface is good enough."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"I would like to see more updates available in this solution."
"PRTG Network Monitor is okay to use, but you'll need some time to analyze the data. If it can automatically locate or identify the problem area, it would be more helpful to users."
"The dashboarding definitely needs improvement."
"I am not sure the solution is giving me all the needed feedback that we need. When something goes off on our IT infrastructure, it does tell me. However, it would be nice if it gave more intuitive information, e.g., the hard drive has gone up by 60 percent in an hour."
"They just released a newer version of the desktop app, a beta version, that I have been trialing out. I prefer the older version, only because of how the layout is designed"
"With custom sensors, there is a lot of work which needs to be done in the background, just for it to be tailor-made for the specific thing that we are actually monitoring. We take a lot of time with the custom sensors. I would like to see the customer sensor be more robust and a bit more varied."
"PRTG Network Monitor can improve by adding prevention and detection features."
"We've had some issues previously with the performance of the sensors. We tend to deploy quite a bit of WMI, which is quite processor-intensive, and we've found that that impacts the sensors quite a bit."
"The interface needs some work."
"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."
"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."
"The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product."
"The initial setup of WhatsUp Gold is a medium range of difficulty levels. However, if it is your first time it could be difficult."
"One of the biggest things that made us start to look at another product is we're not able to have an end to end monitoring from a user perspective throughout the system and back to the user. All the monitoring is from inside out, we need something that also can give us from outside in."
"You have to invest a few days to become an expert in this solution."
"The product is old and not updated."
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PRTG Network Monitor is ranked 5th in Network Monitoring Software with 96 reviews while WhatsUp Gold is ranked 35th in Network Monitoring Software with 22 reviews. PRTG Network Monitor is rated 8.2, while WhatsUp Gold is rated 7.8. The top reviewer of PRTG Network Monitor writes "It's an all-in-one solution, and net flow is included in the licensing ". On the other hand, the top reviewer of WhatsUp Gold writes "If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue". PRTG Network Monitor is most compared with Zabbix, Centreon, Nagios XI, SolarWinds NPM and SCOM, whereas WhatsUp Gold is most compared with Grafana, Zabbix, SolarWinds NPM, Nagios XI and ManageEngine OpManager. See our PRTG Network Monitor vs. WhatsUp Gold report.
See our list of best Network Monitoring Software vendors and best IT Infrastructure Monitoring vendors.
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