We compared Qualys VMDR and Tanium based on our users reviews in six parameters. After reading the collected data, you can find our conclusion below:
The setup process for Qualys VMDR is generally smooth and efficient, requiring minimal effort and encountering few problems. On the other hand, Tanium's setup is more dependent on the size and complexity of the network, resulting in differing experiences for users. While some find it simple, others encounter difficulties. Additionally, Tanium's deployment involves multiple team members and can be time-consuming, taking several months to finish.
Qualys VMDR is notable for its effective prioritization system, ongoing monitoring, adaptable dashboard, and extensive vulnerability overview. In contrast, Tanium shines in its exceptional threat hunting, patch management, software inventory, and incident response capabilities.
The cost of setting up Qualys VMDR can vary depending on the desired features, with some users finding it reasonably priced or competitive. However, there are extra charges for specific features such as patch management and EDR policy compliance. Qualys VMDR has proven to be effective in minimizing cybersecurity risks and resolving vulnerabilities, resulting in a positive return on investment. In contrast, Tanium has an annual license fee and is considered expensive compared to its competitors. Despite the higher cost, users believe that Tanium provides value for money and is a strong solution.
Service and Support
The feedback on customer service and support for Qualys VMDR is varied. Some customers have praised the technical support, mentioning the availability of a global team and positive interactions. However, there are also customers who have had negative experiences and highlighted the lack of skilled support personnel. In contrast, Tanium offers a direct relationship with customers and provides an educated technical account manager. Nevertheless, some customers have mentioned that support could be enhanced, specifically in terms of reducing response delay times for issues. In summary, both products have received mixed feedback regarding their customer service and support.
Comparison Results
Based on user feedback, Qualys VMDR and Tanium were compared. Users found Qualys VMDR to be highly effective in identifying vulnerabilities and providing comprehensive reports. It was praised for its user-friendly interface and ease of use. Users also appreciated the platform's ability to automate remediation processes and its integration with other security tools. On the other hand, Tanium received positive reviews for its scalability and ability to manage large networks efficiently. Users highlighted its real-time visibility and quick response time. However, some users mentioned that Tanium's interface could be complex and required a learning curve. Overall, based on user reviews, Qualys VMDR and Tanium both offer valuable features, but Qualys VMDR seems to have an edge in terms of user-friendliness and comprehensive vulnerability management.
"Monitors workstations and servers for vulnerabilities and creates reports."
"The initial setup was good. We didn't have any problems with it."
"The biggest benefit is from a security operations perspective, where we are able to drive our security posture upwards by remediating any discovered vulnerabilities."
"Intuitive and easy to use."
"Qualys VM's best feature is vulnerability management."
"I find the solution's dashboard interesting...The response time is fine. You can pull up reports without dragging or consuming bandwidth."
"The most valuable features of Qualys VM are its ability to do proper vulnerability assessment. It has a lot of updates for all the vulnerability databases from all over the globe. It's an amazing solution when it comes to the versatility of the features it has. Additionally, the reports are very good. It generates very detailed reports about the vulnerabilities inside the environment"
"Qualys VM's best features are vulnerability management and customizable scoring."
"The most valuable features of this solution are the consolidation of all historical data on device endpoints, security drivers, firmware, and Software version gaps."
"Tanium's most valuable feature is its instant discovery aspect."
"The solution is scalable and helps to understand how infrastructure works. It helps to improve the health of the organization."
"The security features are very valuable."
"The interrogation piece was the most valuable feature because it was very detailed."
"I'm not so familiar with the tool but I like the interaction of the console to the picture. Patching is the primary model I have been focusing on for the last couple of weeks. So I have created a proof of concept environment and have been checking the available features."
"Tanium has made the process of detecting threats more proactive with its detection. So, the process is easier and more efficient."
"I like the fact that you can create patching campaigns depending on the area of your network that you want to address first. I like the ability it has to make several campaigns that work in parallel."
"I would like to see this solution more developed and competitive in the Cloud space."
"Qualys could improve the inbuilt dashboards."
"I do not like that all of the data is stored on the cloud."
"Qualys VM could improve by having more skilled support personnel."
"Integration could be better. When you think about scanning, it's not used just with this product alone but with other Qualys products. If you think about the bundle, the product itself is good. But integration with other products and packages has space for improvement. They should also offer a better price for bundles."
"The reporting in this solution can be improved."
"Qualys VM's vulnerability scan could be improved, especially the number of CVE numbers it can manage at a time."
"There seems to be a lack of easy onboarding into Qualys."
"The solution can give a lot of false positives."
"We had some issues with the solution's OS upgrade."
"The most painful thing is the interface. It's a bit unclear sometimes."
"The main issues are the network connection because different customers have issues with their networks. It's difficult implementing this type of solution because the network is the main feature in the architecture for these types of solutions. Tanium could improve by creating some network optimization."
"Most of the time, agent-relative issues have to be more equipped with self-healing features. At times, the agent is there, but for some reason, it doesn't report a status. It gives certain problems that are obviously agent-based."
"The reporting could be improved."
"The solution needs to improve the reporting and tracking capabilities."
"I would like to have more integrations and custom plugins to input. Integration is always a big deal in a lot of different environments."
Qualys VMDR is ranked 3rd in Risk-Based Vulnerability Management with 77 reviews while Tanium is ranked 37th in Endpoint Protection Platform (EPP) with 15 reviews. Qualys VMDR is rated 8.2, while Tanium is rated 7.4. The top reviewer of Qualys VMDR writes "Good visibility but expensive and needs better support". On the other hand, the top reviewer of Tanium writes "Useful tool for vulnerability management and deploying applications, needing improvement in its OS upgrade". Qualys VMDR is most compared with Tenable Nessus, Tenable Security Center, Rapid7 InsightVM, Microsoft Defender Vulnerability Management and Wiz, whereas Tanium is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Microsoft Configuration Manager, ServiceNow Discovery and Tenable Security Center. See our Qualys VMDR vs. Tanium report.
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