SAP Customer Data Cloud vs SailPoint Identity Security Cloud comparison

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Executive Summary

We performed a comparison between SailPoint Identity Security Cloud and SAP Customer Data Cloud based on real PeerSpot user reviews.

Find out what your peers are saying about SailPoint, One Identity, Omada and others in User Provisioning Software.
To learn more, read our detailed User Provisioning Software Report (Updated: May 2024).
772,679 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is a stable tool, which we run in our complex environment.""The community is very active and when I had questions about an issue, I was able to find the resources.""Security and administration for any new/current access.""This solution has improved our organization through its ease of application onboarding, approvals, provisioning, and lifecycle UI performance.""User provisioning and the role management features are good.""It provides a lot of out-of-the-box functionalities. You don't have to do too much custom development like other solutions such as Microsoft or NetIQ. It also has a lot of out-of-the-box connectors for different sources, directories, databases, etc. Its cloud version is working very well, and its pricing is okay. Its value for money is fine for most of the customers. It is also very flexible. They have frequent new releases and patches for fixing errors and things like that.""The big one now is that they're adding AI and machine learning to figure out automated approvals and make recommendations to their reviewers. So, if I bring up Doug McPherson and it says he has access to this application, the system will make a review based on peer group analysis. That's one of the biggest new things. The problem used to be that people would get everything loaded on, and they created too much work for themselves. Now, they can use these policies and start to let the machine pick the less risky things.""The solution is pretty stable and simple to use."

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"SAP CDC is very easy to use and the best part about this tool is its documentation."

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Cons
"If you compare Saviynt and Okta Workforce Identity versus SailPoint IdentityIQ, SailPoint IdentityIQ needs to improve its UI.""I would like to see more Cloud management from this product.""The UI is complex.""The connector for EPIC, ServiceNow, and Duo.""The cost can be prohibitive for middle-tier companies.""The interface should be simple and easier to use.""There are various functions that don't work in IdentityIQ, including the access request reminder, which doesn't go to the approvals in the proper format, so it's hard for users to read.""We have had a lot of service breaks because of the lack of support."

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"I have struggled to give different access to different users in the same application."

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Pricing and Cost Advice
  • "SailPoint IIQ is the best of best. That is reflected in the pricing of the solution. The pricing is based on the number of identities."
  • "They are expensive."
  • "The licensing fees are on a yearly basis."
  • "SailPoint is higher in price as compared to Saviynt. The initial cost of SailPoint is very high. There are additional costs to the standard licensing fees."
  • "Its price is okay. It provides good value for money. It is subscription-based. You can go for a one-year or three-year subscription."
  • "The price of the solution could improve, it is not priced well for smaller businesses to afford."
  • "It is a costly solution. Its cost, for sure, should be reduced."
  • "You do pay one price for the license but that price depends on what you choose to include as far as the optional modules go."
  • More SailPoint Identity Security Cloud Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the… more »
    Top Answer:The first valuable feature of the solution is its interface. The second feature of the solution is the level of flexibility it provides.
    Top Answer:The product is expensive. People need to opt for a licensing plan for one year or three years.
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    8.4
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    Also Known As
    IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management
    Gigya Customer Identity Management
    Learn More
    Overview

    SailPoint Identity Security Cloud is a comprehensive identity security solution designed to manage and govern user access in cloud, hybrid, and on-premises environments. It enables organizations to automate identity processes and enforce access policies, ensuring compliance and mitigating risks associated with unauthorized access.

    The SailPoint Identity Security Cloud solution offers robust identity governance capabilities, including user provisioning, access request management, and access certification. It provides advanced analytics and AI-driven insights to help organizations detect and respond to potential security threats. The solution integrates seamlessly with various applications and platforms, supporting a wide range of IT environments and enabling organizations to streamline identity management processes. SailPoint IdentityIQ, a key product within this suite, focuses on on-premises identity governance, offering similar capabilities tailored for complex enterprise environments. IdentityIQ provides extensive configurability and customization, making it suitable for organizations with intricate identity management needs.

    What are the valuable features of SailPoint Identity Security Cloud?

    • User Provisioning and Lifecycle Management: Automates the process of creating, managing, and disabling user accounts across various systems.
    • Access Request Management: Simplifies how users request and obtain access to resources, ensuring that access approvals are in line with compliance policies.
    • Access Certification: Periodically reviews and certifies user access to ensure compliance and security.
    • Advanced Analytics and AI: Uses machine learning to identify risky behaviors and automate responses to potential security threats.
    • Integration Capabilities: Seamlessly connects with a wide range of applications and IT systems, enhancing the flexibility and scalability of identity management.

    What benefits should users look for in reviews when evaluating SailPoint Identity Security Cloud?

    • Enhanced Security: Reviews often highlight how the solution improves overall security by automating identity processes and enforcing stringent access controls.
    • Regulatory Compliance: Users frequently note the ease of meeting compliance requirements through automated access certifications and audits.
    • Operational Efficiency: Many users appreciate the reduction in manual tasks and errors, thanks to automated provisioning and access management.

    In specific industries like healthcare, financial services, and government, SailPoint Identity Security Cloud is implemented to ensure strict compliance with industry regulations, protect sensitive data, and streamline identity management processes. For example, in healthcare, the solution helps manage access to patient records while complying with HIPAA regulations.

    SailPoint Identity Security Cloud and IdentityIQ offer powerful identity governance solutions that enhance security, ensure compliance, and improve operational efficiency across various IT environments.

    SAP's Customer Data Cloud helps grow your audience and build trusted, personalized customer relationships based on transparency and personal data control.

    Sample Customers
    Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL
    Nutricia-Danone, ESI, Frontier Communications, Medialaan, Verizon Wireless, Talpa Media
    Top Industries
    REVIEWERS
    Financial Services Firm33%
    Computer Software Company20%
    University10%
    Energy/Utilities Company10%
    VISITORS READING REVIEWS
    Financial Services Firm17%
    Computer Software Company14%
    Manufacturing Company9%
    Insurance Company6%
    VISITORS READING REVIEWS
    Manufacturing Company16%
    Computer Software Company13%
    University12%
    Retailer9%
    Company Size
    REVIEWERS
    Small Business33%
    Midsize Enterprise11%
    Large Enterprise56%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise12%
    Large Enterprise70%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise9%
    Large Enterprise76%
    Buyer's Guide
    User Provisioning Software
    May 2024
    Find out what your peers are saying about SailPoint, One Identity, Omada and others in User Provisioning Software. Updated: May 2024.
    772,679 professionals have used our research since 2012.

    SailPoint Identity Security Cloud is ranked 1st in User Provisioning Software with 62 reviews while SAP Customer Data Cloud is ranked 2nd in Social Login. SailPoint Identity Security Cloud is rated 8.2, while SAP Customer Data Cloud is rated 8.0. The top reviewer of SailPoint Identity Security Cloud writes "Flexible, easy to customize, and not too difficult to set up". On the other hand, the top reviewer of SAP Customer Data Cloud writes "Enables us to sell products which creates significant revenue but their disaster recovery needs improvement". SailPoint Identity Security Cloud is most compared with Saviynt, One Identity Manager, Microsoft Entra ID, ForgeRock and Microsoft Identity Manager, whereas SAP Customer Data Cloud is most compared with Auth0, SAP Identity Management, Okta Workforce Identity, ForgeRock and Symantec VIP Access Manager.

    We monitor all User Provisioning Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.