We performed a comparison between SEEBURGER Business Integration Suite and WSO2 API Manager based on real PeerSpot user reviews.
Find out in this report how the two API Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Having the SEEBURGER consulting team perform the installation alleviates a lot of headaches and ensures a stable system."
"The product has the ability to handle high volumes of data efficiently."
"SEEBURGER Business Integration Suite (BIS) has been good at communicating between two applications, changing formats and using the required protocols... We can have one site communicating in an old FTP or SFTP style, or via file transfer. And with other applications, we could have API or a web service call or some other protocol used to send information."
"Among the most important [features] are the BIC 6 Converter and the communication protocols, which have the newer security features for certificates and encryption."
"SEEBURGER has helped us to enable digital business transformation. Every time we add a new customer, there is a digital footprint. This is no longer a manual process."
"It is a JavaScript or a Java-based system within their mapping tool. You can actually write a lot of code in there. We can perform a lot of the translations even within our mapping, whereas we used to have to do custom programming on our back-end systems to fully integrate."
"It used to take half an hour to move one file from one location to another. Now, it takes 10 minutes."
"SEEBURGER BIS helps us automate processes. When something is manual and we have to fix the data, then it is really complicated. However, when it's automated, we trust it and the process in the system, so we don't have to go back and fix it. For example, we had a problem with a partner sending 17 files every week, but a few times a year, they wouldn't send files during a certain window. We would escalate this with them. Then, when they caught up and sent the files again, they weren't authenticated. We had to fix this situation before it became a nightmare because our financials were impacted. Also, it was really messy. So, I worked with SEEBURGER to have something automated to pick up the files within a certain window and validate them as accurate. If the files come outside of this window, then we have to approve the loading of them."
"It's very scalable, which is one of the best features."
"WSO2 API Manager's most valuable features are the simple interface that is easy to use and the APIs lifecycle."
"API management lifecycle is the most valuable."
"WSO2 API Manager is easy to use."
"The user interface is easy to navigate, and the documentation is extensive. It's open-source, so everything is available, and we can create what we need. That's not necessarily a feature, but it's an advantage."
"A complete integration suite and a good platform."
"The most interesting feature is its Mac-based function."
"I think the best part about WSO2 API Manager is that it's highly customizable because it's open-source. The partnership model is quite lucrative for us, it helps us to go and pitch to our customers. You can build a lot of business models yourself that you want to use. You are able to do a lot of the solutions."
"We don't have much access to the logs or what's happening. So we have to log a ticket with SEEBURGER. We only get a message that something has failed... we have to open a ticket with SEEBURGER for them to tell us exactly what the issue is... I would like us to be able to be more self-sufficient."
"We are a little locked in with understanding the errors that we receive. We are working with their support to prevent these issues when they come into the database. We use a SQL database and believe they can do better when it comes working with large databases. We have had few instances where the system is hanging, which are most likely from the database. We are working with their support to find out the problem and fix their system. We have tried to use their notification system to prevent these issues, but they need to improve their monitoring system."
"The solution's documentation is not up to the mark and needs to be improved."
"The integration is not so excellent. While I'm not saying there is a problem, there is no pattern. When we start a new project, we have to work with new people and processes every time. The technical side of their system is very good, but their change process is not repeatable. It needs to be rebuilt each time."
"There are some aspects at the front, the actual queries that you use, that could be improved. They're all very minor to be honest."
"The ability to bind a mapping to an agreement seems a bit clunky. It would be nice to have a better way of navigating to a map name rather than using a drop down list."
"In some of the other tools out there in the market, you can create one service and use that service without creating a copy. That kind of capability currently doesn't exist in this solution."
"The speed of development needs improvement. If you acquire any customization, it can be a slightly slow process. I would like to see more flexibility around customizations. The time frame right now depends on the sophistication and customization, but we have to go through a process of getting them to develop, implement, and test it. This might take a couple of weeks. If it was a simpler system to customize, the time could probably be cut by half or down by even 25 percent of what it would normally take."
"The user interface could be a bit better."
"Based on our recent large scaling project, the latency needs to be improved."
"WSO2 API Manager could increase their security compliance."
"Providing easy configuration for email and SMS notifications, layout and customization of admin and developer landing pages."
"The product hasn’t been updated for some time."
"The solution could be more user friendly for engineers."
"The technical support must be improved."
"I would like it to be a more convenient development platform with the ability to write orchestrations and so on. Our problem with this product is that in my country, we are the only enterprise that has been using this product. We're missing a lot of knowledge from colleagues to consult with, and we also aren't able to recruit people with relevant skills. It is a big problem. The small team that is maintaining this product is the only team that can actually relate to any technical issue. The support that we're getting from the company is not great. There is also a cultural gap there because they're from Sri Lanka, and it is not easy. They're putting in a lot of effort, but they are not meeting our expectations."
More SEEBURGER Business Integration Suite Pricing and Cost Advice →
SEEBURGER Business Integration Suite is ranked 20th in API Management with 37 reviews while WSO2 API Manager is ranked 8th in API Management with 33 reviews. SEEBURGER Business Integration Suite is rated 8.4, while WSO2 API Manager is rated 8.0. The top reviewer of SEEBURGER Business Integration Suite writes "Gives us the flexibility to hook up to systems using any protocol out there". On the other hand, the top reviewer of WSO2 API Manager writes "Reliable with good capabilities and good support". SEEBURGER Business Integration Suite is most compared with SAP Cloud Platform, IBM Sterling B2B Integration Services, Mule ESB, IBM B2B Integrator and Microsoft Azure API Management, whereas WSO2 API Manager is most compared with Apigee, Kong Gateway Enterprise, Amazon API Gateway, Apache APISIX and Microsoft Azure API Management. See our SEEBURGER Business Integration Suite vs. WSO2 API Manager report.
See our list of best API Management vendors.
We monitor all API Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
