We performed a comparison between Slack and Symphony based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Social Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like the tool's ability to send voice mail. We can also search for conversations easily in Slack."
"We use Slack for general communication, conference calls, and sharing screens because we have people working from different countries."
"Nowadays, we don't need to visit an HR portal. Our marketing and human resources teams directly share details about birthdays, upcoming events, and important dates in Slack. Whether it's a training event, a company-wide gathering, or a social event, all the information is shared there. This keeps us all updated."
"One thing I like about Slack is the ability to change the color of Slack. It depends on my mood. When I'm having a bright day, I just change the background color of my Slack, which is nice."
"The huddle feature is valuable to me."
"Slack is a very stable product."
"Slack is a really easy collaboration tool to use and many companies are adopting this popular tool."
"With respect to being a clean and efficient communications platform, I think that it does the job quite well."
"The overall functions are good."
"I found the RAM Commander module in Symphony to be the most valuable."
"The solution is user-friendly, and it is very good security-wise."
"The entire product is good."
"Symphony and Laravel are the most comfortable frameworks for any developer. It is also lightweight."
"We do experience issues when trying to log in on Slack."
"Sometimes, the servers are not available."
"There could be a read function so that when you send a message, instead of the other person having to add a reaction, you know that the message went through."
"Slack could add additional and better integrations."
"I would like to see the social sharing of blogs, announcements, or other news directly from the message corner."
"It could be more stable than one of its competitors."
"For me, the only thing I can say is that every time somebody sent me an attachment, the attachment was listed somewhere, and then I had to open the conversation and go to the individual to open it. So there is no handy repository or an easy way to quickly look at attachments. For me, that was a bit difficult."
"Customization is something that Slack is lacking."
"The solution needs to improve CI."
"The area that needs to be improved is modular asset management. When we are uploading the assets in bulk, it is not aligned."
"To improve the situation, enhancing the functionality for integrating with other applications and addressing ticketing issues is crucial."
"The solution is very expensive, and its pricing could be improved."
"Compared to established vendors, it lacks user flexibility and customization, especially in the PM module."
Slack is ranked 3rd in Enterprise Social Software with 68 reviews while Symphony is ranked 9th in Enterprise Social Software with 5 reviews. Slack is rated 8.4, while Symphony is rated 7.2. The top reviewer of Slack writes "A competitive solution that improves collaboration and productivity". On the other hand, the top reviewer of Symphony writes "Makes tasks like network planning and performance monitoring much easier". Slack is most compared with SharePoint, ChatWork, Chatter, Atlassian Confluence and Zulip, whereas Symphony is most compared with Microsoft Teams and Drupal. See our Slack vs. Symphony report.
See our list of best Enterprise Social Software vendors.
We monitor all Enterprise Social Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
