We performed a comparison between Sophos UTM and Zscaler Internet Access based on real PeerSpot user reviews.
Find out in this report how the two Unified Threat Management (UTM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Sophos UTM is very user-friendly and has good integration with other solutions."
"It is a stable product... I rate the solution's technical support a nine out of ten...The initial setup is quite easy because they have all the information on their website."
"The packet filtering's great. You get out what you put into it. It works great as long as you know your security and configure everything adequately. If you just pop one in and it's not configured, then it's basically wide open. It kind of depends on the admin skill, but it's an excellent product."
"Efficient and effective - it's easy to separate rules."
"The initial configuration is straightforward thanks to the web GUI. In 30 minutes, you can have a running firewall with UTM protection enabled."
"With Sophos, we have not had any incidents this year. The security provided has been good. It has proven to be okay for our needs."
"The solution is easy to handle and configure."
"Good basic firewall functions with advanced firewall scanning."
"The cloud proxy and integration are some of the key features. Since there is cloud waste, we can quickly provision it and start working on the configuration. On top of that, they have added a few more features. They have integrated CASB, and file sandboxing is part of it."
"The best thing about Zscaler Internet Access is the website filtering. In the UAE it's quite an important feature because most of the malware comes through the SQL injection and through downloads from websites. Zscaler helps protect against that."
"We don't have to buy equipment to use it. And when our engineers set it up on our side, we just configured a few settings and we were in."
"The policies are very intuitive and easy to configure, with very little possibility of messing things up."
"The most valuable features I found in Zscaler Internet Access are the restriction of users for a particular URL, the security feature related to stopping DDoS, and the VPN."
"The solution offers a distributed organization to master and to control all of the endpoints."
"Tech support is good."
"Stability-wise, I rate the solution a nine and a half out of ten...The setup phase was easy."
"Updates come out agonizingly slowly, a trickle."
"We had some problems with the configuration. They had provided a CloudFormation template, and we had to go several rounds to make it work."
"The scalability of the product is an area with certain shortcomings where improvements are required."
"There is still room for improvement in wireless protection. I don't mean their WiFi device is bad, but there are still things to improve on, such as WiFi roaming."
"In short, the UI and UX are the areas of improvement in Sophos UTM and similar solutions compared to Palo Alto."
"Support for IKEv2 is needed in this solution."
"The classification segregation of applications lacks sufficient definition."
"They could definitely improve on the support, especially in other countries."
"There are some performance issues when we add on additional controls."
"We'd like to have more plugins and integration."
"The OS capabilities and WSL support could be improved."
"If they can also integrate with the multi-factor authentication to prompt users to do another, second-factor authentication, that would be ideal."
"Zscaler does not provide dedicated IPs to each customer. Hence, they share a pool of IPs provided by Zscaler. There is a chance of blacklisting these IPs. I also do not like the multi-management portal."
"The reporting functionality could be a bit easier to use. There is a reporting function, but it's quite hard to do any good reporting, from a user-management perspective. For example, if a department manager wants to know how his department is using the web, there is a way to get the data, but it's quite cumbersome to get it and show it well. And that's true for comparing between departments."
"It needs better integration with other applications. It takes a fair amount of regular activity to apply the by-passes because it is very strict in its restrictions and frequently you have to go in and open things up to allow the workforce to work."
"Another thing that I would like to see is if Zscaler could have a separate product for direct access. I looked at a private access solution, but I understand there's a separate product that isn't integrated with this."
Sophos UTM is ranked 3rd in Unified Threat Management (UTM) with 110 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. Sophos UTM is rated 8.4, while Zscaler Internet Access is rated 8.2. The top reviewer of Sophos UTM writes "It's a highly stable platform with very few hardware issues". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". Sophos UTM is most compared with Netgate pfSense, Fortinet FortiGate, Sophos XG, OPNsense and Palo Alto Networks NG Firewalls, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and FortiSASE . See our Sophos UTM vs. Zscaler Internet Access report.
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