We performed a comparison between Symantec Proxy and Trend Micro Web Security based on real PeerSpot user reviews.
Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The solution is stable."
"The initial setup of Symantec Proxy is easy."
"The content that we are getting is very good. Content caching is also supported."
"What I found most valuable in Symantec Proxy is that it doesn't have any limitations. It also has a simple configuration, with only one window pane, unlike Zscaler, which has multiple window panes. Deploying the agent is also more straightforward in Symantec Proxy."
"Symantec Proxy’s technical support is very good."
"The tool's most valuable features are content-to-content filtration and SCCM protection."
"We can address and rectify issues promptly, resulting in consistently positive outcomes."
"The Symantec antivirus suite and the proxy component are the most valuable feature."
"The developer's assistance is valuable, enabling seamless integration which allows for a comprehensive view of categories, even if not certified by the link."
"The real-time threat detection capability of Trend Micro Web Security has had a positive impact on our security."
"The solution's technical support team is responsive."
"Trend Micro effectively supports our remote workforce by securing our web servers from external threats, particularly browser security."
"The solution is stable."
"The most valuable feature is machine learning, which automatically monitors the activity on the machine."
"Threat protection solution with good stability and scalability. Installation is straightforward. Support for this product is good."
"The solution's scalability is good and we have more than 90 users for it."
"The product's installation phase was easy."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"Prior to the Broadcom purchase, every appliance was application based, but now they have one ISG device and on top of it multiple applications are running. It has a single point of failure. If your device goes down, all of the applications would be down."
"The traffic filtering could improve. Our firewall traffic is limited. Additionally, it would be helpful if there was a dashboard and reporting feature."
"The tool’s reporting features must be improved."
"Technical support is an area that requires some improvement."
"Improvements in log availability would greatly enhance its overall effectiveness."
"The user interface could be improved, and the price could be lower as well."
"The initial setup is actually quite complex to install because our users don't have admin rights on the boxes and there's no remote install option by an administrator."
"Support response time and case resolution could be improved."
"The system should generate reports when an attack has been stopped, contained, or removed."
"The price of Trend Micro Web Security is the only area of concern where improvements are required. From an improvement perspective, the product should be made available to users at a cheaper rate."
"The costs are a bit high in terms of licensing."
"The solution's scalability could be better."
"Setup isn't very straightforward. You must have a certified technical engineer."
"I would like to see better scalability and better performance."
"The product's scalability is an area of concern where improvements are required."
"The stability of the product is an area of concern where improvements are required."
Symantec Proxy is ranked 14th in Secure Web Gateways (SWG) with 18 reviews while Trend Micro Web Security is ranked 17th in Secure Web Gateways (SWG) with 16 reviews. Symantec Proxy is rated 7.2, while Trend Micro Web Security is rated 8.0. The top reviewer of Symantec Proxy writes "A scalable enterprise-level tool with advanced features that provide accurate database categorization". On the other hand, the top reviewer of Trend Micro Web Security writes "Though a tool suitable for medium-sized businesses, it needs to work on its price model". Symantec Proxy is most compared with Forcepoint Secure Web Gateway, Skyhigh Security, Netskope Next Gen Secure Web Gateway, McAfee Web Gateway Cloud Service and Cisco Web Security Appliance, whereas Trend Micro Web Security is most compared with Zscaler Internet Access, Cisco Umbrella, Infoblox Advanced DNS Protection, Fortinet FortiProxy and Forcepoint Secure Web Gateway. See our Symantec Proxy vs. Trend Micro Web Security report.
See our list of best Secure Web Gateways (SWG) vendors.
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