WatchGuard Firebox vs Zscaler Internet Access comparison

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Fortinet Logo
117,316 views|85,923 comparisons
90% willing to recommend
WatchGuard Logo
17,834 views|13,727 comparisons
95% willing to recommend
Zscaler Logo
15,203 views|9,946 comparisons
97% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between WatchGuard Firebox and Zscaler Internet Access based on real PeerSpot user reviews.

Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed WatchGuard Firebox vs. Zscaler Internet Access Report (Updated: July 2019).
772,679 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The interface is very user-friendly and I like it very much.""Fortinet FortiGate is a scalable solution.""Reliability is the best feature. We faced some issues when we were setting it up, but the service, portal, and administration are good.""All of the features of Fortinet FortiGate are useful and the security protection is good.""The VPN is the most valuable feature.""UTM/NGFW features and FortiCloud for logs and backups are awesome.""It works very well. It has a lot of different functionalities. Its cost is also fine for our customers.""The reporting you receive out of this appliance is excellent. You will not need an external management system."

More Fortinet FortiGate Pros →

"The most valuable feature for small and medium businesses is the support for various protocol proxies.""I like intrusion detection the most.""I like the High Availability features of the newest ones I'm using because they allow a firewall to fail and still be up and running.""WatchGuard Firebox's two-factor authentication feature is particularly useful and provides an added layer of protection.""What I found most valuable in WatchGuard Firebox is that it's a functional platform that works, and each of its features works well. The solution also has good reporting and dashboard capabilities. I also find the overall performance of WatchGuard Firebox great.""The throughput is great. It's perfect. We have no issues whatsoever. The management features are very powerful...""It's pretty simple to understand when you want to do any diagnostics on your network. If you want to go in and see what packages are having trouble getting through, what's being held, stalled, etc., it's very easy to use in that way.""The product's usability is good. It is straightforward and simple. One of the benefits is that it is easy to navigate and intuitive."

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"We don't have to buy equipment to use it. And when our engineers set it up on our side, we just configured a few settings and we were in.""The cloud proxy and integration are some of the key features. Since there is cloud waste, we can quickly provision it and start working on the configuration. On top of that, they have added a few more features. They have integrated CASB, and file sandboxing is part of it.""The initial setup is very straightforward.""We enjoy all of the proxy capabilities and the capability to integrate into the SIEM/SOC solution.""The most valuable feature is the ability to drop packets.""Zscaler Web Security protects our users in remote locations from internet threats - even if they are not connected to our network.""The most valuable feature of the solution is SWG traffic.""Zscaler covers all the features needed to replace a VPN or proxy solution. They are good. They've been on the market for 15 years now, so they are mature enough."

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Cons
"Quality control on their firmware versions needs improvement. When they introduce new firmware, there tend to be bugs.""A sandbox would be good in order to be able to inspect the emails containing spam and be able to validate the emails that contain malware, prior to delivering to the customer.""Application management can be improved.""FortiGate support could do some improvements on their IPv6 configuration. Right now it's still in the very early stage for utilizing in an enterprise level network environment.""The search tool needs improvement. It's very difficult to search for policies right now.""The Web-filter in this solution is not very good.""FortiGate is really good. We have been using it for quite some time. Initially, when we started off, we had around 70 plus devices of FortiGate, but then Check Point and Palo Alto took over the place. From the product perspective, there are no issues, but from the account perspective, we have had issues. Fortinet's presence in our company is very less. I don't see any Fortinet account managers talking to us, and that presence has diluted in the last two and a half or three years. We have close to 1,500 firewalls. Out of these, 60% of firewalls are from Palo Alto, and a few firewalls are from Check Point. FortiGate firewalls are very less now. It is not because of the product; it is because of the relationship. I don't think they had a good relationship with us, and there was some kind of disconnect for a very long time. The relationship between their accounts team and my leadership team seems to be the reason for phasing out FortiGate.""Fortinet should focus on enhancing the capabilities of FortiGate by consolidating its various products, such as FortiGate Cloud, FortiManager, and FortiAnalyzer."

More Fortinet FortiGate Cons →

"In terms of the reporting and management features — and this isn't necessarily a WatchGuard issue, this seems to be more of an industry-wide issue — you get reports, but a lot of times you don't know what you're looking at. You're so overwhelmed with the data. You're getting a lot of stuff that doesn't matter, so it takes time to parse through it, to actually get what you want to know.""I haven’t dug deeply into the reporting features yet or if they are working well. However, I have generated several reports and there was too much unnecessary information, in comparison with the reporting features in the Sophos firewall. Sophos' reporting is more readable and easier to configure.""The documentation for the System Manager/Dimension configuration, could be a little bit clearer... The use case where you have multiple sites with multiple firewalls, and one site that has the System Manager server and the Dimension server, wasn't really well defined. It took me a little bit of digging to get that to actually work.""Cloud-based central administration of all devices from one point would be nice""It would be wonderful if the WatchGuard team develops nice products for threat intelligence.""Last year, I had an issue with one of the Fireboxes going down. It was overheated, because my server room became overheated and this fried it.""Websense is an application that monitors and filters internet traffic. Websense was derived from WatchGuard. But when you go to WatchGuard to actually implement that particular feature, you have to use some type of additional feature and you have to pay for it, unfortunately. I think it should be free or free in the WatchGuard box itself, as an option. It would be nice if they didn't charge us for that.""There is room for improvement on the education side, regarding what does what, rather than just throwing it at a person and assuming they know everything about it. A lot of times, you have to call WatchGuard support to get the solution that will work, rather than their just having it published so that you can fix the problem on your own."

More WatchGuard Firebox Cons →

"The OS capabilities and WSL support could be improved.""The tool should improve the predefined dictionaries.""Cloud App’s database should be improved.""They block Zscaler IPs when the traffic origin is from Zscaler IPs. They've been blocked by certain government organizations so the end users are not able to visit those websites unless we ask them to unblock those IP. This is a bit problematic.""One thing that they could improve is the ability to import rules from other platforms.""Sometimes it's not easy to use during large deployments of workstations.""Zscaler needs to add client-to-client communication. It's always client-to-server communication. The cloud and branch connectors could be improved because we're still dependent on traditional firewalls. They should eliminate this. They should also provide WAN devices should to compete with the SD-WAN solutions also.""There are a few features that are not compatible with the Azure cloud."

More Zscaler Internet Access Cons →

Pricing and Cost Advice
  • "Fortinet has one or two license types, and the VPN numbers are only limited by the hardware chassis make."
  • "These boxes are not that expensive compared to what they can do, their functionality, and the reporting you receive. Fortinet licensing is straightforward and less confusing compared to Cisco."
  • "Go for long term pricing negotiated at the time of purchase."
  • "Work through partners for the best pricing."
  • "The value is the capability of having multiple services with one unique license, not having the limitation per user licensing schema, like other vendors."
  • "Easy to understand licensing requirements."
  • "​We saved a bundle by not needing all the past appliances from an NGFW.​"
  • "The cost is too high... They have to focus on more features with less cost for the customer. If you see the market, where it's going, there are a lot of players offering more features for less cost."
  • More Fortinet FortiGate Pricing and Cost Advice →

  • "Very competitive pricing regarding throughput compared to other alternatives."
  • "Cheap."
  • "The subscription that was purchased is for three years, but it is usually for one year at a time."
  • "The cheapest configuration, for maybe five people, is approximately $500."
  • "The price is so small that I don't pay attention to it anymore. I think we pay a few thousand dollars for two to three years, so about $100 per month. That's for all of our users. There is an additional cost if we want to go with a deeper licensing model, but we just pay for antivirus, IPS, and main product support."
  • "I haven't seen the pricing since 2017, but it was competitive. SonicWall, Barracuda, and WatchGuard were all about the same price when we did our last pricing."
  • "Each one, for the primary unit, was $8,600 and the High Availability unit was $2,000. That's with three years of subscription and support and the Total Security Suite."
  • "We only license our corporate one and the one we have at our DR site, we don't worry about the branches. It doesn't pay for us to license the ones at the branches. What they charge for what they call basic maintenance is extremely high for those little fireboxes."
  • More WatchGuard Firebox Pricing and Cost Advice →

  • "​Be aware that you will need to invest some time and money to adapt your environment for Zscaler (traffic redirection, software deployment, authentication, etc).​"
  • "The pricing is an issue. It is expensive compared to other firewalls on the market."
  • "Roughly, we might spend $70,000 a month on the solution. We don't pay for anything beyond the standard licensing fee."
  • "Our monthly fee is around R3000."
  • "The pricing is fair based on its competitive market."
  • "The price is competitive. It's not cheap and it's not expensive."
  • "The pricing for Zscaler Internet Access could be made cheaper."
  • "The price of Zscaler Internet Access should improve, it is expensive."
  • More Zscaler Internet Access Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: When you compare these firewalls you can identify them with different features, advantages, practices and usage at… more »
    Top Answer:From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know… more »
    Top Answer:As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite… more »
    Top Answer:We are providing our services to all WatchGuard customers in the region. 
    Top Answer:We just use it as a secondary WiFi device. We're a small office and we needed to set up a WiFi device for a few of our… more »
    Top Answer:We're a hospital and we use it for developing our incoming and outgoing policies, and we also use it for VPN.
    Top Answer: Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried.… more »
    Top Answer:We researched Netskope but ultimately chose Zscaler Netskope is a cloud access security broker that helps identify… more »
    Comparisons
    Also Known As
    FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate
    ZIA
    Learn More
    Overview

    Fortinet FortiGate enhances network security, prevents unauthorized access, and offers robust firewall protection. Valued features include advanced threat protection, reliable performance, and a user-friendly interface. It improves efficiency, streamlines processes, and boosts collaboration, providing valuable insights for informed decision-making and growth.

    WatchGuard Firebox is a versatile security solution primarily used for security purposes such as firewalling, VPN, and protecting networks from outside and inside threats. It is also used for routing, multi-factor authentication, vulnerability management, and segregating industrial networks from corporate networks. 

    The product is praised for scalability, stability, user-friendliness, reasonable pricing, and good technical support. Some users use it for web filtering and hosting web pages, while others – for remote access connections and mobile VPNs. Firebox offers great protection, good performance, and flexibility without licensing limitations.

    WatchGuard Firebox Features

    WatchGuard Firebox has many valuable key features, including:

    • Policy management
    • Strong security
    • High performance
    • Network configuration for multiple clients
    • Built-in SD-WAN
    • Application control
    • Threat detection and response
    • Network discovery
    • Intuitive interface

    WatchGuard Firebox Benefits

    Some of the benefits of using WatchGuard Firebox include:

    • IT administrators can create and implement policies for content filtering, VPNs, and network inspections.
    • The solution is easy to set up, manage, and maintain.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by WatchGuard Firebox users.

    PeerSpot user Kelly C., IT Manager at a hospitality company, mentions, “One of the most valuable features is the Gateway AntiVirus. We scan all traffic as it's coming through. We also use spamBlocker to scrub spam. We use content filtering, which is critical in any corporate environment to make sure that people don't surf things they're not supposed to. WatchGuard has a very easy VPN and branch office VPN setup, so we use those pretty extensively too.It's very easy to use. In terms of performance, WatchGuard has always worked well for us. Regarding the reporting, I was in the Dimension server earlier today. It's very powerful. I like it. And the management features are easy to use. I like the fact that I can open up the System Manager client or I can just do it through the web if I'm making a quick change.”

    A Director of Information Technology at a retailer says, “Among the most valuable features is the ease of use — love the interface — of both the web interface and of the WatchGuard System Manager. It's a stable platform. The devices are pretty rock-solid.”

    Jason M., IT Director at a healthcare company, explains, “The policy monitoring and allowing different traffic flows are the most useful features for us; regulating which traffic comes in and out. In terms of the throughput and performance, we don't have a problem or any bottleneck there. We downgraded the size of our appliance because we're a small facility, and what we had before was actually too big. The one we are now going with seems to be doing a great job.” He also adds, “The management feature is pretty nice.”

    Steve R., President and Owner at Peak Communication Systems, Inc., comments, "It saves us time in the respect that we now have the template built for it so we can get in and get it done. We've had much less problems supporting Voice over IP technologies from different companies. Because our client base has grown over the years, we're probably saving 20 to 30 man-hours a month now that we've got this on a good stable level."

    Zscaler Internet Access is a cloud-native security service edge (SSE) platform. Its main purpose is to provide AI-powered protection for all users, all applications, and all locations. The solution replaces other legacy network security solutions to stop advanced attacks and prevent data loss by using a comprehensive zero trust approach.

    Zscaler Internet Access Features

    Zscaler Internet Access has many valuable key features. Some of the most useful ones include:

    • Proxy (native SSL)
    • IPS and advanced protection
    • Cloud sandbox
    • DNS security
    • Cloud firewall
    • URL filtering
    • Bandwidth control
    • DNS filtering
    • Cloud DLP w/EDM and IDM
    • Cloud access security broker (CASB)
    • Cloud security posture management (CSPM)
    • CloudBrowser isolation
    • Cloud secure web gateway (SWG)
    • Zero trust network access (ZTNA)
    • Digital experience monitoring

    Zscaler Internet Access Benefits

    There are several benefits to implementing Zscaler Internet Access. Some of the biggest advantages the solution offers include:

    • Fast access with zero infrastructure: Zscaler Internet Access creates a fast, seamless user experience because of its direct-to-cloud architecture. With no infrastructure, Zscaler Internet Access helps you eliminate backhauling, which improves performance and simplifies network administration.
    • Threat intelligence: By using threat intelligence, Zscaler Internet Access can stop ransomware, zero-day malware, and advanced attacks via Inline inspection of all internet traffic, including SSL decryption, and a suite of AI-powered cloud security services. 
    • Consistent security: With Zscaler Internet Access, your security policy goes everywhere your users go. When you move security to the cloud, all users, applications, devices, and locations remain protected and secure based on identity and context.
    • Hybrid workforce: Zscaler Internet Access enables secure access to all external and internal apps from anywhere, so remote work is not an issue. You can also enforce business policies that follow the user, making security identical regardless of location.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Zscaler Internet Access users.

    A Service Manager at a construction company says, "There are a bunch of different capabilities that are valuable within the platform. We use quite a lot of them, but not everything. The ones that are most important to us are the URL Filtering and the application control. For our needs, the cloud-native proxy architecture is a very good solution. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway."

    Owen N., Security Architect at Claro Enterprise Solutions, explains that the solution’s most valuable features include “The integration of the gateway that inspects all ports and protocols. So, there is threat prevention; The cloud sandbox; VNS security; Access control that will protect URL filtering and the cloud firewall; Data protection that will protect your gateway, like your CASB or your cloud DLP; The capabilities of this will point your traffic to Zscaler Cloud.”

    An Architecture Senior Manager at an insurance company mentions, "The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go." He also adds, “The solution provides quick access to cloud services, securing our data and allowing us to inspect all our traffic.”

    Sample Customers
    1. Amazon Web Services 2. Microsoft 3. IBM 4. Cisco 5. Dell 6. HP 7. Oracle 8. Verizon 9. AT&T 10. T-Mobile 11. Sprint 12. Vodafone 13. Orange 14. BT Group 15. Telstra 16. Deutsche Telekom 17. Comcast 18. Time Warner Cable 19. CenturyLink 20. NTT Communications 21. Tata Communications 22. SoftBank 23. China Mobile 24. Singtel 25. Telus 26. Rogers Communications 27. Bell Canada 28. Telkom Indonesia 29. Telkom South Africa 30. Telmex 31. Telia Company 32. Telkom Kenya
    Ellips, Diecutstickers.com, Clarke Energy, NCR, Wrest Park, Homeslice Pizza, Fortessa Tableware Solutions, The Phoenix Residence
    Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
    Top Industries
    REVIEWERS
    Comms Service Provider16%
    Computer Software Company9%
    Financial Services Firm8%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Educational Organization20%
    Computer Software Company15%
    Comms Service Provider7%
    Manufacturing Company6%
    REVIEWERS
    Manufacturing Company18%
    Construction Company13%
    Computer Software Company7%
    Real Estate/Law Firm5%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Comms Service Provider11%
    Government6%
    Educational Organization5%
    REVIEWERS
    Comms Service Provider28%
    Manufacturing Company17%
    Financial Services Firm14%
    Pharma/Biotech Company10%
    VISITORS READING REVIEWS
    Educational Organization20%
    Computer Software Company14%
    Financial Services Firm8%
    Manufacturing Company8%
    Company Size
    REVIEWERS
    Small Business48%
    Midsize Enterprise23%
    Large Enterprise30%
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise32%
    Large Enterprise40%
    REVIEWERS
    Small Business66%
    Midsize Enterprise21%
    Large Enterprise13%
    VISITORS READING REVIEWS
    Small Business43%
    Midsize Enterprise19%
    Large Enterprise38%
    REVIEWERS
    Small Business28%
    Midsize Enterprise15%
    Large Enterprise57%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise29%
    Large Enterprise53%
    Buyer's Guide
    WatchGuard Firebox vs. Zscaler Internet Access
    July 2019
    Find out what your peers are saying about WatchGuard Firebox vs. Zscaler Internet Access and other solutions. Updated: July 2019.
    772,679 professionals have used our research since 2012.

    WatchGuard Firebox is ranked 13th in Firewalls with 79 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. WatchGuard Firebox is rated 8.4, while Zscaler Internet Access is rated 8.2. The top reviewer of WatchGuard Firebox writes "Offers a streamlined deployment, intuitive interface and robust security features". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". WatchGuard Firebox is most compared with Netgate pfSense, Sophos XG, OPNsense, SonicWall TZ and Meraki MX, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and Appgate SDP. See our WatchGuard Firebox vs. Zscaler Internet Access report.

    See our list of best Firewalls vendors.

    We monitor all Firewalls reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.