Trend Vision One Endpoint Security Reviews

Our consultants provide solutions to our customers for SOC 2 use cases. We have more than 50 small to mid-sized customers and about ten enterprise customers. 

For one use case, we compared features and pricing for possible options. The solution was the best fit and we completed the project in twenty days. 

The solution is lightweight and easy to deploy.

The end-user perspective is very good because the solution isn't complex to learn and support is readily available. 

The solution could be more proactive by using AI to assess the production landscape and compete with other products that fully support Linux. 

For example, the old version of Apex did not support some kernels in the Linux environment. But their new version called Vision is supporting Linux and you're going to want all that compatibility. It is important that the solution stay on top of the latest trends. 

I have been using the solution for two years. 

The solution is cloud-based and scalable. 

The setup and implementation are not complex. It does take some time for many users or machines. Typical installations take about two days. 

We implement the solution for customers. 

The pricing is reasonable and depends on user count. 

We recommend the solution for tighter budgets or use cases that are not too feature heavy. 

If a customer has a bigger budget or is looking for a more futuristic product, then we recommend CrowdStrike or SentinelOne. 

Customers needing full Linux support should look at Apex' new product called Vision. 

I rate the solution a seven out of ten in comparison to SentinelOne and CrowdStrike. 

We use Apex One for endpoint security on our laptops, desktops, etc. 

Before Apex One, we used OfficeScan, which Trend Micro acquired, but it was on-prem. We were managing three or four anti-virus solutions. Apex One's cloud model allowed us to decommission the on-prem servers and consolidate. We get all the same features, and everything is upgraded automatically, so we only need to use the software.

Trend Micro only launched Apex One maybe two or three years ago, and we've been using it for about a year or so. 

Apex One is stable. 

Apex One is scalable. 

Setting up Apex One was straightforward. When we moved from on-prem OfficeScan to Apex One, that migration was also smooth. We didn't need to do much. Usually, on-prem to cloud migration takes a lot of research and planning. Apex One installation is practically automatic, so it didn't take that much effort. We migrated the endpoints from on-prem to the cloud without much manual work. 

We had the help of an integrator. Our in-house team has about eight to 10 people plus Trend Micro's account manager and the integrator. 

We renew our license for Apex One annually.

I rate Trend Micro Apex One nine out of 10. I don't give it a perfect 10 because of the Active Directory integration. It would make things easier if the Active Directory were integrated more seamlessly. 

We have 1,000 machines or endpoints that we need to protect. We use Apex One to protect them.

Trend Micro Apex One has good features and is lightweight.

It has good performance.

When I compare it with other solutions, it's good. There are no other features that I haven't been able to find.

There are some things that could make Trend Micro Apex One better. 

They could improve the integration with Active Directory. 

As Apex One has its own structure it is very difficult to click on files. Once integrated, it can import the OE structure of the Active Directory. It will make it very easy to click on files and get back to control.

We also use the device control, which is host named. I have to either lock or allow a hostname. By default, it is locked. For example, USB access and drive access will be blocked in the organization. If you need to allow some endpoints, we have to allow that particular hostname. Now anybody can log in to that host and use that USB access, but it should be user-based.

I would suggest that Trend Micro Web Proxy, TMWS a proxy solution that has a separate function integrate into one single agent.

Currently, you have one endpoint with one agent for the anti-malware DLP and another agent, for the proxy. If they could integrate both into a single agent. That would be great.

We have been using OfficeScan for the last six years.

Apex One was previously OfficeScan.

We are using the latest version.

Overall, the product is good. I don't have any issues with the stability of Trend Micro Apex One.

We have contacted technical support several times.

Technical support is good.

Earlier I was using McAfee and changed to Trend Micro Apex One. McAfee was also very good but Trend Micro provides more features and is more lightweight.  

We are in the process of implementing XDR.

The installation process was not much of a challenge.

Trend Micro has very aggressive pricing, but it is also very good. It is one of the reasons we chose to use Trend Micro.

If you are looking to use this solution, I would definitely recommend it, especially if you are not satisfied with the solution that you are currently using.

I would rate Trend Micro Apex One a nine out of ten.

There are many use cases. For example, it would depend on the user's requirements. It's mostly for security.

The detection of viruses has been good. The ability to automate has been useful.

The security is very good. It's helpful for catching viruses. 

We are satisfied with the protection it provides. It protects endpoints against malware, ransomware, and malicious scripts.

It helps us find new stealthy threats. It can find new viruses and the latest threats before they can do damage. They can update sometimes twice a day, depending on the virus or malicious activity that is happening.

The product can detect ransomware and has runtime machine-learning capabilities.

It provides a single console for detection, threat hunting, and investigations. It's very handy and helps us optimize.

We get end-to-end visibility for our entire security environment. We've been able to reduce our response time thanks to this capability. We've reduced response time by about 30%.

We've been able to integrate the solution with other security products. 

When we've had detection in the sandbox, we're able to deploy rapid updates to endpoints.

It's an easy solution to learn. It's also very easy to administer. 

The service's endpoint deployment in the cloud helped reduce our staff workload by 20%.

There needs to be more integration with third parties. They need to integrate the DLP with the EDR.

I've been using the solution for four years. 

The solution is stable.

We have about 6,000 or more users using the product in our organization. 

The solution can scale. 

We have sent requests for support. They are okay. They need to improve the response time. 

Neutral

We previously used CrowdStrike. CrowdStrike is EDR/XDR. CrowdStrike has a very good interface. Trend Micro has two different consoles for XDR and EDR, whereas, with CrowdStrike, it's all one console. 

The initial deployment was straightforward. It took about two months to deploy.

We have the solution deployed in multiple areas.

It does not require any maintenance. You just need to make sure it is up to date.

We have witnessed an ROI. It's difficult to define, however. It may be around 30%.

It is a fairly priced product.

We're a customer.

We use ApexOne as a service.

I'd rate the solution seven out of ten overall. 

Our primary use case for this solution is better security for servers.

The way that this solution has helped my organization is by protecting our devices from known and unknown malware.

The features I found most valuable in this solution are the micro apps. I also value the dashboard that offers better visibility and helps protect machines from attacks.

The solution could be improved by providing better training to the vendors. In the next release, I'd like to see client alerts.

I have been using this solution for more than two years.

I would rate the stability of this solution an eight, on a scale from one to 10, with one being the worst and 10 being the best.

I would rate the scalability of this solution a seven, on a scale from one to 10, with one being the worst and 10 being the best. There are two people using this solution in our organization.

I would rate the technical support of this solution an eight, on a scale from one to 10, with one being the worst and 10 being the best.

Positive

I would say that the initial setup was a little bit complex.

We deployed with an in-house team.

We have seen ROI with this solution because our servers are very critical to our operation. They house very important data and protecting that data is valuable.

Overall, I would rate this solution an eight, on a scale from one to 10, with one being the worst and 10 being the best.

We use Trend Micro Apex One on our systems and servers for endpoint protection.

The most valuable features of Trend Micro Apex One are it has its own machine learning and it is quite fast, compared with the other solutions. When you're comparing the other solutions, each has pros and cons, you cannot claim one is 100 percent suitable for you. None of the solutions dominate in all areas.

We had some problems with Trend Micro Apex One doing the updates and patches. Some of the other vendor's support has said that Trend Micro Apex One receives database signatures updates too late.

Trend Micro Apex One consumes a bit more resources of your PCs than we would like to have consumed. We do not scan during busy hours of the network because it slows down my data network. What we have done is, we have kept everything after business hours. We have a scheduled scanning in our networks.

I have two operating systems running on my computer and when I start scanning Trend Micro Apex One consumes too many resources, such as processor power. For example, when you are in business hours and the scanning starts, your other operations in software, such as Excel, will have the performance slow down. Overall his solution is good.

I have worked with other solutions, such as Kaspersky, and it consumes approximately 35 to 40 percent of the maximum resources and Trend Micro Apex One consumes approximately 40 percent of the resources. The best thing is the delegation gene of this Trend Micro is amazing.

I have used Trend Micro Apex One within the last 12 months.

The stability of Trend Micro Apex One depends on how you use it. Additionally, the strength of the data connectivity from one branch to another matter. If your main server is on-premises, the solution's updates and patches should be sent from over the network. For example, if you have a data network, ERP, and internal intranet servers or data connectivity when the server sends the package the bandwidth is important. The bandwidth is something you have to consider with the cloud solution you have. If it is on-premises, your data will be updated quickly.

We have not needed to contact the support from Trend Micro Apex One. We have a support vendor that has certified engineers. The access to our servers is with our support vendors. We do not need to log into our server often because we have installed a thread on this server. If the server is disrupted, it loses connectivity or shut down for some reason, we receive a thread through email,  MMS, or network monitoring system we have. We can have alerts from there. If we have any modification required, we call up the support team or support vendor and they will send an email. Once they're done, they will ask us to check if what they did resolve our issues.

I have previously used other solutions, such as Kaspersky Endpoint. 

Trend Micro Apex One and Kaspersky Endpoint are close to being the same solution. I would rate Kaspersky Endpoint higher than Trend Micro Apex One.

The drawback with Kaspersky Endpoint is if the computer systems are out of the network for a long time and the system comes back online, it takes a long time to synchronize and to receive updates. It updates, but it updates very slow, regardless, of whatever internal bandwidth you have. Even if you have changed the source from the on-premises server to the Kaspersky website to the Kaspersky cloud, it takes time. In Kaspersky Endpoint, some of the hash files are hard to find.

The most valuable feature of Kaspersky is, the moment you install the Net Agent, it immediately starts the inventory. This happens regardless of whether you have a system in your domain or non-domain, it scans your network fully.

We only prepare the servers with Trend Micro Apex One for the customers. We give them VPN access with one server and their team is working on it to maintain it. However, we are receiving monitor reports from the solution. 

The solution is completely monitored and maintained by our third-party solution provider.

I am looking to upgrade Trend Micro Apex One to another solution. Both Kaspersky and SentinelOne, are under my budget and I am planning to move to one of them soon.

We are looking for a change because I have Windows 7 which is considered a legacy OS. It has been made completely obsolete by Microsoft. We're planning to update our machine to Windows 11 and then we will think of changing the Trend Micro Apex One. I have not found a good deal or sales, I would stick with Trend Micro Apex One because I have never faced any problem. Whatever I want, this solution has. I cannot give you any negative feedback. We are using two threat protection solutions. We have different locations and they are in different countries. In some countries, we are using Kaspersky and Trend Micro Apex One, and they both are on the same platform.

We have not purchased the EDR module for Trend Micro Apex One, we use the basic endpoint. At this moment I'm looking for the EDR option, endpoint detection response, and the rollback. Trend Micro Apex One Apex One doesn't have the rollback feature.

I rate Trend Micro Apex One an eight out of ten.

We currently have limited users, less than 100. We have found it difficult to manage users who are working from home due to the COVID-19 pandemic. Trend Micro Apex One has been a good option to update policies. I change the policy on the cloud so that it will be drilled down or updated automatically on the laptops when the users connect to the internet.

It has been very useful, especially during the COVID-19 pandemic when so many users are working from home. Trend Micro Apex One has enabled us to easily update policies on the cloud so that they will be drilled down or updated automatically on the laptops when the users connect to the internet.

I'm using the cloud solution, which I really like. I like being able to update policies on the cloud so that when users who are working from home connect to the internet, their laptops will be updated automatically. I also like that this solution is easy to use and is stable and scalable.

In the case of ransomware files, artificial intelligence is used in some places to start encrypting the files. I like the fact that Trend Micro Apex One has an option to restart the process and back up the files that are being encrypted.

More integration with different platforms would be great, as everyone seems to want the solution to integrate with each team.

We have been using this solution for a couple of years.

I feel that it is a stable solution that is easy to use as well.

I think Trend Micro Apex One is scalable. Right now, we have limited users, under 100.

We have been using Symantec End-User Endpoint Security and added Trend Micro Apex One to our environment.

Installation is very simple when a web portal is available. You can log in and create the policy. The initial setup process took about one to two hours. 

I was able to implement it myself with the help of the vendor.

The setup is easy, and if your servers are managed on the cloud, you won't need to hire additional staff for deployment and maintenance.

On a scale of one to ten, I would rate Trend Micro Apex One at nine. If you are looking for a data solution along with the end point, this would be an option to consider. 

Also, Trend Micro Apex One has DLP options.

It's a good product. The software is good. 

We have not been faced with any issues as far as antivirus, or anti-malware is concerned.

Along with the anti-malware, it has a built-in device control and DLP. We have been using that and found it to be very useful.

Previously, we were using OfficeScan and now it is Apex Central. The Smart Scan feature and the update frequency have improved. The antivirus updates used to be once or twice a day, now it's in real-time. Every two hours there is a new definition or there is a new pack, which is a good thing.

We also like that it has Advanced Threat Protection because it is a good feature.

The driving force behind Trend Micro is not wanting two different agents on the same machine. If the cloud proxy could be on the same agent, it would increase our footprint on the client machine. Instead of running two agents, we think it would be better to run a single one.

The only concern that I have is with Trend Micro not having Cloud Proxy integrated into the same agent and the same console. 

They have two different products, Cloud Proxy, and Anti-malware with DLP, which the only reason we are considering replacing it.

It should have a single agent, as competitors are offering.

We have been using Trend Micro Apex One for four and a half years. 

Presently, the version we are using is Apex Central.

This product is quite stable.

Trend Micro Apex One is very much scalable.

We have 1,000 licenses.

Before Trend Micro, we were using McAfee.

We switched because of the price difference. There is a huge price difference between Trend Micro and McAfee.

Our local partners deployed this solution.

We are not required to buy new licenses. The existing licenses will expire and we have to renew the license. 

The issue is that we have requested a web proxy, cloud proxy feature, but the cloud proxy, with Trend Micro, has a different console, it's a different agent. 

But I understand other competitors like CrowdStrike and Sophos, have a single agent for anti-malware that includes the DLP, the device control, and the cloud proxy.

The price for Trend Micro is reasonable.

Because it is time for renewal, I have been evaluating other solutions to see if I should stay with Trend Micro or if I should replace it. We are evaluating products such as Crowdstrike, Sophos, and Cloud Proxy, but the prices are quite high.

The product is very good. It's stable, and if you are not looking for a cloud based proxy then you should go for Trend Micro. The pricing is very good, but Cloud proxy pricing is very high.

I would rate Trend Micro Apex One a nine out of ten.