We compared Acronis Cyber Protect Cloud and AWS Backup across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Acronis Cyber Protect Cloud is commended for its simplicity, intuitive management, incremental backups, and proactive defense against ransomware. AWS Backup is highly regarded for its flexibility and point-in-time recovery options. Users appreciate AWS Backup’s snapshot feature that allows them to back up applications to a secondary site.
Room for Improvement: Acronis Cyber Protect Cloud should focus on enhancing server performance, reporting capabilities, and remote restore capabilities. AWS Backup could enhance its reporting and visualization, user interface, encryption options, and troubleshooting indicators.
Service and Support: Acronis customer service received mixed reviews, with some users expressing dissatisfaction with the level of support received. Some users described AWS Backup's customer service as amazing, but others noted that AWS support may take longer to resolve complex issues.
Ease of Deployment: Acronis Cyber Protect Cloud has a simple setup that can be finished within one to two weeks, with deployment times varying based on the chosen modules. Users reported varying experiences setting up AWS Backup. Some said it took only a few minutes, but others said it could take up to 10 days.
Pricing: Acronis Cyber Protect Cloud offers different licensing options. Some customers find the cost to be high but manageable. AWS Backup’s pricing is generally regarded as reasonable and flexible. There are no licensing fees. Users are only charged for backup storage and data transfer. However, some users consider the model to be costly and complex.
ROI: Acronis Cyber Protect Cloud has demonstrated financial advantages. AWS Backup offers significant value by enabling backup restoration and readiness for unforeseen events.
Comparison Results: Acronis Cyber Protect Cloud is a simple, user-friendly solution offering advanced features like incremental backups and sophisticated ransomware protection. Still, Acronis has room to improve in areas like performance, reporting, support, and pricing. AWS Backup provides flexibility in services, point-in-time recovery, and seamless integration. At the same time, some users noted that AWS Backup requires specific configuration knowledge and has room for improvement in reporting and restore functionality.
"The most valuable feature of Acronis Backup Cloud is the ease of management."
"It has one console for many loads and one backup for many recovery options. Converting backups as a virtual machine offers an edge as a low-cost Disaster Recovery solution."
"The customer service and support are really good."
"The solution has helped us maintain the backups, compliance, and integrity of the data residing on the servers and endpoints."
"The management, backup, and recovery features are all very good."
"Data protection and ransomware protection are the most valuable features of the solution."
"Acronis Cyber Protect Cloud has very easy backup and recovery capabilities."
"The most valuable feature is disaster recovery."
"We can directly back up EC2 instances in AWS without using any third-party applications."
"It is an easy-to-use solution."
"The advantage that AWS Backup has over competitors is that it's very simple."
"The replication in the recovery region is the most valuable feature."
"I rate the tool's stability a nine out of ten."
"The most valuable features of AWS Backup are point-in-time recovery and support resources."
"It is highly scalable for both SMEs and large enterprises."
"It provides an easy data migration process from on-premise to cloud."
"They could support Linux OS primarily for servers."
"Reporting is not on par. It needs some more information as per customer or partner interest. I hope Acronis is working on it."
"The shortcomings in the solution can be overcome if the product improves in the area of completion time so that the restoration process does not take much time."
"It will be good if Acronis can provide more documentation and videos describing how to do different things. Their documentation is good, but it is without examples. They don't have lots of videos. They should put more videos on YouTube to show how to set up certain things, how to restore, and how to back up. They should provide step-by-step documentation and videos for specific scenarios. I would like them to improve the command line feature. The command line is not working smoothly, and there is some problem with it. If the command line is improved, it will take the product to the next level. It would be great if it can back up data from storage so that people are able to back up old data. Such a feature will make it an enterprise solution for a full backup."
"The logs could be better. Logs through the website are just too simple and basic."
"The platform's interface could be user-friendly."
"The pricing policies could be improved. So in future releases of the product, I would like to see better pricing, primarily."
"I think the pricing part of the solution is very complicated, making it an area of concern where improvements are required."
"It requires a lot of time to connect the snapshot, identify the files, and restore a single file manually."
"If AWS Backup were a hybrid solution that also supported on-premises backups then it would be very helpful, especially if you are doing a migration to the cloud."
"This backup tool does the full backup of the entire snapshot server. I would like to have the option to not do the full server backup."
"The notifications on the backup and on the mobile app could be more useful. If they could arrange notes or notifications properly and offer services for managing it in our region, it would be helpful for us."
"For additional functionalities, it should be more intelligent, like more AI-capabilities."
"It could be less expensive."
"The tool is a good fit if your environment is VM-specific. However, it might not be the most suitable option if you have physical servers or an on-premise setup."
"The service disconnects a lot."
Acronis Cyber Protect Cloud is ranked 11th in Cloud Backup with 44 reviews while AWS Backup is ranked 12th in Cloud Backup with 23 reviews. Acronis Cyber Protect Cloud is rated 8.6, while AWS Backup is rated 8.0. The top reviewer of Acronis Cyber Protect Cloud writes "A solution that unites backup and next-generation, AI-based anti-malware, antivirus, and endpoint protection management in one solution". On the other hand, the top reviewer of AWS Backup writes "Useful point-in-time recovery, highly scalable, and implementation straightforward". Acronis Cyber Protect Cloud is most compared with Acronis Cyber Protect, Veeam Backup for Microsoft 365, Synology C2 Backup, Veeam Backup & Replication and Druva inSync, whereas AWS Backup is most compared with Veeam Backup & Replication, Commvault Cloud, Rubrik Go, AWS Elastic Disaster Recovery and Veritas Alta SaaS Protection. See our AWS Backup vs. Acronis Cyber Protect Cloud report.
See our list of best Cloud Backup vendors and best SaaS Backup vendors.
We monitor all Cloud Backup reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.