We performed a comparison between Apache Guacamole and BeyondTrust Privileged Remote Access based on real PeerSpot user reviews.
Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access."I'm using Apache Guacamole as a gateway."
"We like the integration with Active Directory. It allows us to discover the endpoints and user accounts that need protection. It's a good way of securing our privileged access."
"The scalability is excellent."
"Its security, simplicity, and ease of deployment and maintenance are the most valuable. It is FIPS compliant, so it goes through severe penetration testing every one year or two years. They have to maintain this compliance. It is very safe. Customers have been using it in the last eight years because of the simplicity of getting it deployed quickly. Most of the people using the solution had been hacked already, so they needed it quickly. As compared to the other solutions in the market, it can be turned on in production very quickly. You don't really need to have a server. It can be deployed very rapidly on VMware or Hyper-V, and you don't need to do an installation. It is a kind of an all-included package that you just deploy in a VM environment. It is basically a VM that is specifically built for a customer. The way the PRA data solutions work is that you need to build them for each customer because of being hard-coded with their SSL certificate, their web page name, and all that."
"The privileged remote access platform is able to track and record everything that happens within a session."
"The security provided by PRA when it comes to access for remote and privileged users has been outstanding. It has met all of our objectives, everything from password rotation to securing and allowing us to clamp down access to the auditing and monitoring features."
"The project goal was to allow staff to run applications with admin privileges without being admins, which was the product's most important feature."
"The product has improved remote support capabilities since it works fine."
"The visibility of the solution's Vault works as it is supposed to: out-of-the-box for domain accounts, endpoints, and local accounts associated with discovery jobs."
"The solution's USB redirection could be improved."
"I would love to have a web console and the ability to use the smart card with the web console to provide remote support. If you are on a computer that doesn't have the Bomgar console, you should be able to use the web console to provide support. That's the only thing right now. A web console is nice when you're jumping into a computer, but if you need to elevate the privileges, you currently can't do it with the smart card. If they could figure that out, that would be money."
"The price is pretty expensive."
"One of our gaps or pain points is having multi-factor authentication at the endpoint and using the PRA password injection from BeyondTrust, which does not work in our environment. We can only have MFA at the login of BeyondTrust to check out the password. Therefore, we can't meet our security requirements of having it on the endpoint."
"The integration client, backup solution, and SSO setup and provisioning could be improved. There isn't any documented or supported user provisioning currently, which slows down the processes of onboarding and assigning permissions. I would like to see this improved soon."
"Some of the capabilities in the solution were not as available or not as outstanding as CyberArk. We had to manage whatever little was available for us, especially its recording capabilities, logs, and a number of things."
"Its management is through two different portals, and you can't get from one portal to the other. I have to literally open up another website and go into it a different way. There are no inner links between the two. They should interlink the actual virtual server and the appliance. In general, there should be one interface for management for admins."
"In terms of the ability to automate the creation of new accounts within it, it's still a bit laborious."
"The integration of the solution with many platforms is a difficult area to manage and needs to be made easy."
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Apache Guacamole is ranked 20th in Remote Access with 1 review while BeyondTrust Privileged Remote Access is ranked 6th in Remote Access with 21 reviews. Apache Guacamole is rated 8.0, while BeyondTrust Privileged Remote Access is rated 8.6. The top reviewer of Apache Guacamole writes "A stable and open-source solution that can be used as a gateway". On the other hand, the top reviewer of BeyondTrust Privileged Remote Access writes "Our support team can do so much more without having to actively engage our customers, which saves us time and money". Apache Guacamole is most compared with Microsoft Remote Desktop Services, VNC Connect, Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) and F5 BIG-IP Access Policy Manager (APM), whereas BeyondTrust Privileged Remote Access is most compared with CyberArk Privileged Access Manager, Citrix DaaS (formerly Citrix Virtual Apps and Desktops service), WALLIX Bastion, BeyondTrust Remote Support and One Identity Safeguard.
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