AppDynamics and Prisma Cloud are both popular among users for their valuable features, ease of use, and positive outcomes. While AppDynamics is praised for its detailed analytics and reporting capabilities, Prisma Cloud stands out for its comprehensive security capabilities and automated compliance assessment. Users have noted that the pricing and licensing options for both products are fair and transparent. However, AppDynamics users have highlighted the need for a more intuitive interface and better integration with other systems, while Prisma Cloud users have mentioned the importance of enhancing alerting and reporting functionality.
The summary above is based on 136 interviews we conducted recently with AppDynamics and Prisma Cloud by Palo Alto Networks users. To access the review's full transcripts, download our report.
"This solution not only provides answers but also provides sensor data. This allows us to quickly resolve issues that developers may take a long time to solve."
"The solution helps us provide a better user experience to our customers."
"Technical support is helpful."
"It has improved our organization with its ability to catch issues quickly and fix them."
"We are able to correlate performance between tiers."
"The most valuable feature is the flow map."
"We set up alerts recently so we can fix any issues more quickly in production."
"I like that AppDynamics allows every organization to have what they want to see, like for my organization, we're able to customize the dashboard to show us details of what we want to see in our transactions."
"It supports the multi-cloud environment beautifully."
"The CSPM and CWPP functionalities are pretty good."
"Most of the customers we are tackling have different tools and solutions, like Qualys, Nessus, and vulnerability management assessment solutions. There are plugins for them, and we can integrate Prisma Cloud with them. We can enrich our telemetry with their data and use the predefined correlation rules in Prisma Cloud. That means we have that work done in seconds."
"This solution helped us by allowing us to schedule and fix things. This is not an easy thing if you're managing 1,000 plus resources."
"Prisma Cloud's monitoring features such as the compute compliance dashboard and the vulnerability dashboard, where we can get a clear visualization of their docker, have also been valuable. We can get layer-by-layer information that helps us see exactly where it's noncompliant. They update the dashboards quite frequently."
"CSPM is the most valuable feature for any organization that runs its workloads in the cloud."
"We found it to be easy and flexible. We could easily configure it for our needs, and we could spread the Prisma Cloud platform to 16 countries without encountering any kind of problem."
"One of the main reasons we like Prisma Cloud so much is that they also provide an API. You can't expect to give someone an account on Prisma Cloud, or on any tool for that matter, and say, "Go find your things and fix them." It doesn't work like that... We pull down the information from the API that Prisma Cloud provides, which is multi-cloud, multi-account—hundreds and hundreds of different types of alerts graded by severity—and then we can clearly identify that these alerts belong to these people, and they're the people who must remediate them."
"The cost element is an issue. I can't expect the company to change its way of work. However, given the fact that we earn and do all our business in South African Rand, I would prefer to buy in Rand as opposed to the American dollar or British pound."
"The GUI can be overwhelming at first to a novice Dev or Ops support person, and the possible root causes of an issue do not bubble up to the first screen you see."
"We have had downtime, which has been the result of config, application, or cord issues."
"Sometimes, it is hard to navigate through and find if something is wrong or figure out where an error stemmed from."
"It needs strengthening in the database tiers."
"There are too many installers available for this solution."
"The AppDynamics installation process needs to be more straightforward. Deploying the product is also tricky."
"Regarding Search Guard functionality, there is room for improvement."
"Sometimes we do get false alerts. That should be improved."
"The access controls for our bank roles were not granular enough. We needed specific people to do particular actions, and we often had to give some people way too much access for them to be able to do what they needed in Prisma. They couldn't do their jobs if they didn't have that level of access, so other people had to do that part for them. It would help to have more granular role-based access controls."
"The pricing for the solution needs improvement."
"The user interface should be improved and made easier."
"They could improve more features for the enterprise version of the solution."
"One definite area for improvement is the auto-remediation or the CWP area. The second one is the RQL language. It is still not very flexible and does not cover a lot of use cases. The RQL language could be dramatically improved to add more options."
"The deployment and onboarding are plug-and-play, but somewhat hard to handle in terms of integration with external operations tools. The product design isn't up to the current standard. I would recommend having higher standards in terms of integration with other tools, especially operationalized tools."
"The first time I looked at Prisma Cloud, it took me a while to understand how to implement the integration or how to enable features by using the interface for integration. That portion can probably be improved."
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AppDynamics is ranked 5th in Application Performance Monitoring (APM) and Observability with 155 reviews while Prisma Cloud by Palo Alto Networks is ranked 1st in Cloud Security Posture Management (CSPM) with 82 reviews. AppDynamics is rated 8.2, while Prisma Cloud by Palo Alto Networks is rated 8.4. The top reviewer of AppDynamics writes "Very good real-time monitoring capabilities, deep problem diagnosis, and transaction mapping". On the other hand, the top reviewer of Prisma Cloud by Palo Alto Networks writes "The dashboard is very user-friendly and can be used to generate custom RQL based on user requirements". AppDynamics is most compared with Dynatrace, Elastic Observability, Datadog, Splunk Enterprise Security and New Relic, whereas Prisma Cloud by Palo Alto Networks is most compared with Wiz, Microsoft Defender for Cloud, Aqua Cloud Security Platform, AWS Security Hub and CrowdStrike Falcon Cloud Security.
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