We performed a comparison between AppDynamics and SCOM based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."Provides monitoring more around business processes versus just servers, applications, etc. E.g., with complex systems, where a business process passes across multiple applications, the business needs us to monitor the heath of the process, not just a segment of the application."
"Once you get past installation, AppDynamics is highly stable and we get good results."
"The solution saves time and cost."
"It is easy to gain visibility into complex environments with AppDynamics. It has the ability to combine operation information of the environment and business information with strong business IQ support."
"Being able to install it on-prem and monitor our on-prem infrastructure is important for us... Most of our infrastructure is on-prem. We have highly scalable systems and AppDynamics will help us monitor our load on-prem. Our systems range from simple to the most complex and it gives us the visibility across transactions, in one dashboard."
"The most valuable feature is the detailed statistics, like the consumer count, for the ActiveMQ server."
"The AppDyniamics technical support is good. We haven't had any problems with them. They answer very quickly."
"AppDynamics' most valuable features are the response time of the business transaction modules, the ability to monitor multiple services, and testing and developing environments."
"Because it's Windows-based, it actually reports quite well. It reports everything you can think of on the Windows server and allows you to monitor anything. It's excellent for those in the Windows world as it's very good at it."
"SCOM's most valuable features are the network path feature, reporting, and integration with business intelligence."
"This solution satisfies all of the requirements that we need for our Windows-based systems, so if you are using the Windows platform then this is an easy solution."
"The product’s auto-remediation feature helps with automation."
"The stability has been great."
"I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time."
"The ease of deployment, especially on Windows platforms, is valuable."
"It is very good at monitoring Microsoft Server."
"There needs to be an option to capture all the sessions for all the users, not just samplings."
"It could be a little more flexible in configuration on the back end."
"There could be some improvement in the constructions of the diagrams, it is too difficult currently."
"The cost element is an issue. I can't expect the company to change its way of work. However, given the fact that we earn and do all our business in South African Rand, I would prefer to buy in Rand as opposed to the American dollar or British pound."
"At this time, we don't have much visibility on the virtual environment, monitoring, and all other things. We have visibility only for database monitoring, and we have noticed performance impact when deploying database agents on the database server. We got to know this from AppDynamics support also that we should not deploy database agents from the database server. When agents are deployed on the same server and the database is monitored from there, we are not getting database server metrics. Therefore, we don't have those insights, and sometimes, we struggle because of that. They can improve this functionality so that we do not have a performance impact, and we can deploy anywhere. This would help us a lot. In terms of end-user monitoring, currently, it is not working for us because there are some complexities. It is a little complicated, and it takes a little bit of time to understand where you need to make changes. It would be very helpful if they can provide some template designs for end-user monitoring. When our servers are running on VMs, we don't get many insights from the VM side. I don't know whether it is possible to have visibility beyond the database, server, and application and whether there are some features where we can deploy AppDynamics on VMs as well. Such functionality would give us more control over storage, VM, OS, and database. It will also provide complete visibility of our hardware and software."
"AppDynamics is dealing with a lot of products and technologies, so we need to have clear documentation."
"I would like them to change their business model for scalability to accommodate growing companies. The business model should be more flexible."
"AppDynamics is agent-based, so some customers are reluctant to install the agents in all their production environments. It would be helpful if they had an agentless version. It covers applications on the server, but the solution is weak on the network side. The agent is not deployed on the network components, so it cannot provide complete information about issues on the network layer."
"The initial setup should be easier to complete."
"Direct integration with third-party tools, like ticketing systems, is lacking but would be beneficial."
"The dashboard features are not user-friendly for our management team, only for the technical department."
"They can focus more on cloud monitoring instead of on-premise monitoring. We should be able to monitor cloud-related applications. They can include this feature in the next release. If it is in the cloud, we can have scalability by using Kubernetes. The container is containerized, packaged, and managed using Kubernetes. This feature is not there in SCOM. Going forward, if they can focus on that, it will be great."
"In terms of features that could be improved, I would say the agent integration into the operating system. We are having difficulties integrating Linux into some of the networking devices."
"It could use some system enhancements, such as better dashboards."
"The solution can be improved by expanding to cloud usage."
"Then there is also an issue with capacity and limited space. That is something that needs to be improved."
AppDynamics is ranked 5th in Application Performance Monitoring (APM) and Observability with 155 reviews while SCOM is ranked 3rd in Event Monitoring with 78 reviews. AppDynamics is rated 8.2, while SCOM is rated 7.8. The top reviewer of AppDynamics writes "Very good real-time monitoring capabilities, deep problem diagnosis, and transaction mapping". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". AppDynamics is most compared with Dynatrace, Elastic Observability, Datadog, Splunk Enterprise Security and NETSCOUT nGeniusONE, whereas SCOM is most compared with Dynatrace, Zabbix, Datadog, Nagios XI and ManageEngine OpManager.
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