Arcserve UDP vs Veeam Backup & Replication comparison

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Arcserve Logo
4,916 views|3,311 comparisons
84% willing to recommend
Veeam Software Logo
48,865 views|41,655 comparisons
94% willing to recommend
Comparison Buyer's Guide
Executive Summary
Updated on Jan 9, 2023

We performed a comparison between Arcserve UDP and Veeam Backup & Replication based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Reviewers of both solutions agree that their installation is a straightforward process.
  • Features: Users of both products are happy with their stability and scalability.

    Arcserve UDP users like the solution’s global deduplication and live replication features. Reviewers mention that they would like more support for SAP HANA, more integrations, and an improved interface.

    Veeam Backup & Replication users find the solution to be user friendly, flexible, and high performing. A few users say better integration options for external services would be helpful.
  • Pricing: Arcserve UDP users consider the pricing to be reasonable. Veeam Backup & Replication users say the price is relatively high.
  • Service and Support: Arcserve UDP users share split reviews regarding technical support. While some are satisfied, others are disappointed. Most Veeam Backup users are satisfied with the product’s support, although a small number of Veeam users feel the support could be improved.
  • ROI: Users of both products report a positive ROI.

Comparison Results: The main difference between the two products is that Veeam users say the pricing is high. In this comparison, Arcserve UDP comes out on top.

To learn more, read our detailed Arcserve UDP vs. Veeam Backup & Replication Report (Updated: May 2024).
771,157 professionals have used our research since 2012.
Q&A Highlights
Question: Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Answer: Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four products to those requirements. All the products you have listed do very well in specific niche markets, all of them also have cons as well, without a clear understanding of what your requirements are a product comparison doesn't mean a great deal.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Instant recovery is the most valuable feature of Arcserve UDP.""The solution has no limitations because it does backup for Linux and Windows.""The product's deployment process was straightforward.""Our customers are happy with the product’s functionality.""The standard backup and restore feature is most used.""Global deduplication is the best feature of this solution.""The ease of use is the best feature of the product.""The most valuable feature is the duplication."

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"There are many valuable features, for example how Copy Job is controlling the band with accelerators. The Enterprise Manager is a valuable feature. There are many very useful features. We can push in the market, because we have an advantage over the other solutions.""It is a stable product with useful snapshot and replication features.""The standout feature for us is instant recovery.""The backups we have been receiving from Veeam Backup Replication on-premise have been good.""I think the interface is straightforward""Veeam communicates with the vCenter in VMware, which means it's very smooth and doesn't interrupt production on VMware and you can backup or restore anytime, anywhere.""The fast backup and restore feature is the most valuable.""The initial setup is pretty straightforward."

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Cons
"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again.""The technical support of the product is an area of concern where improvements are required.""The tool doesn't provide cloud integration in India.""They could work on their marketing approach. I don't see many people leveraging it.""Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue.""The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself. For example, if there are 50 users connected in the network at 12 o'clock and the backup is not scheduled. At this time the network offices are going to have performance issues when it is doing a backup. Having a feature to auto-schedule a time when the network is not being used often would be beneficial.""One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement.""The solution can improve by allowing older versions to support the latest version of the OS."

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"In Linux, I suggest you backup for a PostgreSQL database.""There is a lot of room for improvement, but the primary issue we have is that it's not built for the cloud.""The replication functionality only works for VMware environments. Veeam has a backup agent for AIX operating systems, and we will like to see the replication functionality available for the AIX operating system. Additionally, if the backup functionality for AIX to be included in the Veeam console would be an advantage.""Integration with other equipment could be improved.""The pricing model could be improved. It can be made cheaper.""The only improvement I could think of is it could be cheaper—cheaper is always good. Sometimes the product is just finished. Cheaper is always nice for the customer, but the company needs to benefit so that they can keep maintaining the product. New Windows versions, etc., always take some work. At the moment, I wouldn't switch to another solution because of the money.""I have issues with the licensing.""The ability to do more backups should be addressed."

More Veeam Backup & Replication Cons →

Pricing and Cost Advice
  • "I do not work with the pricing or licensing issues of the solution for our organization."
  • "We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."
  • "Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."
  • "The price of this product is high and it should be lower."
  • "It is approximately $400 to purchase a virtual service outright."
  • "There is an annual license required for this solution and it is priced well."
  • "Pricing is most likely comparable."
  • "The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."
  • More Arcserve UDP Pricing and Cost Advice →

  • "If you have Exchange, Oracle, SQL, or a supported SAN, then I suggest getting at least an Enterprise edition. It’ll pay for itself in no time."
  • "The pricing and licensing is better than the competitors, but it could be better."
  • "Room for improvement is actually more in the way of licensing. The really good and useful features are in the Enterprise plus edition, and that one is really expensive."
  • "Since pricing is per socket, it is not expensive to add capacity as you go along."
  • "The licensing is based on the number of cores you have in your ESX or Hyper-V environment."
  • "The price is a bit high. Licensing type is VMware friendly, so it is easy."
  • "I think the price is good when you choose the Essentials Suite, but when you buy a full featured version (for instance the Enterprise Plus) the price is a little bit expensive."
  • "Setup cost and licensing of Veeam are nothing to complain about when compared to similar products for enterprise backup recovery solutions."
  • More Veeam Backup & Replication Pricing and Cost Advice →

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    Comparison Review
    Anonymous User
    Answers from the Community
    Anonymous User
    it_user465618 - PeerSpot reviewerit_user465618 (IT Manager with 11-50 employees)
    Vendor

    Hi!
    I can send you comparision documents if you would like but as Kevin mentioned, first it is good to know the exact needs and specification you or your company expects from Backup solution.

    Kind regards
    Szabolcs

    it_user85836 - PeerSpot reviewerit_user85836 (Engineer with 51-200 employees)
    Vendor

    I can only vouch for Veeam which we use in a 100% virtualised environment. for us it's perfect, we run backup locally and replication to a remote datacentre. we can recover individual files or whole VM's. we can spin up recovered VM's in a sandbox environment. we've just started to play with restore to Azure as well. licencing in on a per host basis, we use it for both VMware and Hyper-V vm's. I hope this is of some help to you?

    it_user130935 - PeerSpot reviewerit_user130935 (President with 51-200 employees)
    Vendor

    I second Kevin's remark. It is almost impossible to compare various backup solutions without knowing your environment. Are you backing up exclusively Windows, Windows and Linux, do you have Novell, minicomputer and the list goes on. Why type of backup hardware are you using, WORM, Tape Drive, Tape Autochanger..... And I have not even touched the functions you want the backup to do.

    it_user365805 - PeerSpot reviewerit_user365805 (Technical Sales Advisor/Deploy Agent at a tech services company)
    Real User

    The field about Backup is very big , I am a partner from Acronis , and Acronis has many advantage ,over others tecnology , but in specifics skills , another Marks have theirs improvement skills too , you must specific about what ? Virtualization,storage,management,recovery virtual to physical ? is a lot information to say ..

    SusanJ Bolden - PeerSpot reviewerSusanJ Bolden
    User

    Update games

    it_user571875 - PeerSpot reviewerit_user571875 (Works)
    Vendor

    Thank you so much Everyone for your Suggestions..

    Questions from the Community
    Top Answer:Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four… more »
    Top Answer:The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log… more »
    Top Answer:The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution.
    Top Answer:Technically, Veeam is best for hyper-v & VMWare replications, snapshots, HA failover, also support for file system backups inside VMs., support for tape library & FC too But Veritas Netbackup is a… more »
    Top Answer:Nakivo is my favorite backup software. Below are the main benefits of Nakivo compared to Veeam 1. Low cost. 2. Backup storage with global deduplication (this is the main requirement of a backup… more »
    Top Answer:Veeam Backup & Replication provides an easy-to-set-up solution to the issue of data storage and recovery. Setting it up is a relatively simple affair. For the most part it prompts you from screen to… more »
    Ranking
    18th
    out of 133 in Backup and Recovery
    Views
    4,916
    Comparisons
    3,311
    Reviews
    16
    Average Words per Review
    532
    Rating
    7.6
    1st
    out of 133 in Backup and Recovery
    Views
    48,865
    Comparisons
    41,655
    Reviews
    12
    Average Words per Review
    529
    Rating
    8.6
    Comparisons
    Also Known As
    StorageCraft ShadowProtect, StorageCraft Backup Analyzer
    Veeam Backup and Replication, Veeam Availability Suite
    Learn More
    Overview
    Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

    Veeam Backup & Replication is a comprehensive backup and disaster recovery solution designed primarily for virtual environments. Veeam Backup & Replication offers a blend of simplicity and efficiency, making it a go-to solution for businesses seeking to protect their data. It supports a wide range of virtual platforms, including VMware vSphere and Microsoft Hyper-V. According to the reviews, what sets Veeam apart is its ability to provide high-speed recovery, data loss avoidance, verified recoverability, leveraged data, and complete visibility. 

    Veeam Backup & Replication delivers availability for cloud, virtual, Kubernetes and physical workloads. Through a simple-by-design management console, users are offered what is presented as fast, flexible, reliable backup, archival, recovery and replication functionality.

    Backup capabilities

    • Continuous Data Protection
    • Fast, reliable application-aware, image-based backups
    • Unlimited capacity and cost savings for long-term data retention on object storage with new Veeam Cloud Tier
    • Enterprise application support for Veeam Plug-ins for SAP HANA and Oracle RMAN

    Replication capabilities

    • Instant recovery for NAS, Microsoft SQL and Oracle
    • Recover individual files easily with Instant VM and File-level Recovery
    • Easy portability and recovery to AWS, Azure and Azure Stack with NEW Veeam Cloud Mobility

    Recovery capabilities

    • Recover individual files with Instant VM and File-level Recovery
    • Portability and recovery to AWS, Azure and Azure Stack with NEW Veeam Cloud Mobility
    • Fast, item-level and application recovery for Microsoft Exchange, SharePoint, Active Directory, and SQL Server and Oracle

    Reviews from Real Users

    Veeam Backup & Replication is a solution that stands out when compared to many of its competitors. Some of its major advantages are its ease of set up, the fact that it is agentless, and that it has an intuitive dashboard. 

    A Network Operations Manager at an educational organization says, "Integration with VMware is excellent with very granular recovery."

    An Inside Solutions Architect at a tech services company mentions, “I like that it's agent-less, easy to set up, and hardware-agnostic.”

    An Account Manager at a tech services company states, “The dashboard is very, very easy to understand. We do demonstrations all the time with customers just to show them. If they've lost particular files because of a server going down, we can retrieve those files for them and quickly bring those files back up.”

    Kerem C., Director of Professional Services/Senior Solution Architect/Trainer at a tech services company, explains, “It's good for backup performance management and backup window management.”

    Sample Customers
    ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
    Vodafone, American Standard Brands, Welch’s, University of Florida, Tata Global Beverages Limited, National Bank of Abu Dhabi, Hirslanden Private Hospital Group, MacLean-Fogg Company
    Top Industries
    REVIEWERS
    Construction Company21%
    Non Tech Company11%
    Computer Software Company11%
    Wholesaler/Distributor5%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Government7%
    Non Profit7%
    Comms Service Provider7%
    REVIEWERS
    Financial Services Firm14%
    Computer Software Company12%
    Government7%
    Comms Service Provider6%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Manufacturing Company8%
    Government8%
    Financial Services Firm7%
    Company Size
    REVIEWERS
    Small Business59%
    Midsize Enterprise20%
    Large Enterprise22%
    VISITORS READING REVIEWS
    Small Business36%
    Midsize Enterprise16%
    Large Enterprise47%
    REVIEWERS
    Small Business46%
    Midsize Enterprise23%
    Large Enterprise31%
    VISITORS READING REVIEWS
    Small Business30%
    Midsize Enterprise18%
    Large Enterprise53%
    Buyer's Guide
    Arcserve UDP vs. Veeam Backup & Replication
    May 2024
    Find out what your peers are saying about Arcserve UDP vs. Veeam Backup & Replication and other solutions. Updated: May 2024.
    771,157 professionals have used our research since 2012.

    Arcserve UDP is ranked 18th in Backup and Recovery with 41 reviews while Veeam Backup & Replication is ranked 1st in Backup and Recovery with 329 reviews. Arcserve UDP is rated 7.6, while Veeam Backup & Replication is rated 8.6. The top reviewer of Arcserve UDP writes "Global deduplication, stable, and flexible licensing options". On the other hand, the top reviewer of Veeam Backup & Replication writes "Beneficial pricing model, user friendly interface, and many free features". Arcserve UDP is most compared with Acronis Cyber Protect, Dell PowerProtect DD (Data Domain), Veritas Backup Exec, Rubrik and Veritas NetBackup, whereas Veeam Backup & Replication is most compared with Acronis Cyber Protect, Azure Backup, Rubrik, Zerto and Microsoft DPM. See our Arcserve UDP vs. Veeam Backup & Replication report.

    See our list of best Backup and Recovery vendors and best Disaster Recovery (DR) Software vendors.

    We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.