We performed a comparison between ArcSight Enterprise Security Manager (ESM) and AWS Security Hub based on real PeerSpot user reviews.
Find out in this report how the two Security Information and Event Management (SIEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I would rate the ease of use for new users an eight out of ten, with ten being easy to use. It is a good tool."
"Customization. ArcSight gives you a platform to on-board out-of-the-box devices with a more accurate way of collecting desired logs/events."
"ESM has valuable features for event prediction and security analysis."
"It prevented my users from getting infected by ransomware. It can also pinpoint the story behind every virus or network attack to our environment."
"It is a vital tool for live monitoring and helps us to understand the traffic alerts of any major issue on the network, thereby reducing hacking attempts."
"The stability of ArcSight Enterprise Security Manager is good."
"It is a robust product and has multiple valuable features."
"The real-time analysis adds value."
"Cloudposse is a valuable feature as it guarantees my security."
"AWS Security Hub has very good integration features. It allows for AWS native services integration, and it helps us to integrate some of the services outside of AWS. They have partners, such as Amazon Preferred Network Partners (APN). If you have different security tools around APN, we can integrate those findings with AWS Security Hub reducing the need to refer to different portals or different UIs. You can have AWS Security Hub act as a single common go-to dashboard."
"The platform has valuable features for security."
"AWS Security Hub provides comprehensive alerts about potential compliance issues with CIS standards. The integration with third-party tools is another excellent feature. All our workloads are on AWS."
"Currently, our organization utilizes AWS for various purposes, including SaaS (Software as a Service), PaaS (Platform as a Service), and hosting applications in the cloud. We develop our applications and use AWS services as a platform for basic functions and secondary development needs. Additionally, we rely on PaaS for accounting services. Approximately, 50% of our applications are hosted in the cloud environment, making it a significant part of our current setup."
"I really like the seamless integration with the AWS account structure. It can even be made mandatory as part of the landing zone. These are great features. And there's a single pane of glass for the entire account."
"I find all of the features to be highly valuable."
"I like that AWS Security Hub currently has several good features, around four or five. The technical support for AWS Security Hub is also responsive."
"The onboarding process for this solution could be better. It also needs a better GUI."
"Could benefit from a more modern interface."
"The visualization is not very good compared to Splunk."
"There could be more API features for extracting logs on different devices included in the product."
"When we need to consume old events, we have to wait for a long time. ArcSight should improve the database capability to reply to queries faster. It would also be interesting if they implemented network visibility. For example, they could add a feature like NetWitness with a model just for looking through the packets."
"When I asked our networking juniors for a comparison between LogRhythm and ArcSight, they said that both platforms are almost the same. It is just that LogRhythm is more modern with a digital platform, which probably gives it some advantage over ArcSight. ArcSight is a very old and mature product that is running on an old platform. It is an old legacy platform. In terms of new features, it just requires platform upgrades so that it becomes lighter and easily adaptable, specifically in the cloud. It would be a good thing if they can also make reporting easier."
"Its search part can be improved. When I go to the console and search for a few logs or something else, it takes a lot of time. When I try to search for three days or one week, it takes too much time. This is a major area of improvement. I wanted them to include features like SOAR, threat intelligence, and automation, and they seem to have included all these features in version 7.3 or 7.4."
"We have pricing issues. ArcSight ESM may not be the most user-friendly option, and its interface is quite traditional. However, despite these aspects, we find it a good cybersecurity solution. It needs to improve the dashboards, documentation, and support as well."
"One aspect that could be improved in the solution is its adaptability to different markets and geopolitical restrictions. In certain regions like Thailand, specific services from certain countries or providers, such as AWS or Azure, might be limited or blocked. It also needs improvement in would require configuring the solution more adaptable to AWS infrastructure and function."
"AWS Security Hub's configuration and integration are areas where it lacks and needs to improve."
"We need more granular-level customizations to enable or disable the rules in AWS Security Hub."
"The telemetry doesn't always go into the control center. When you have multiple instances running in AWS, you need a control tower to take feeds from Security Hub and analyze your results. Sometimes exemptions aren't passed between the control tower and Security Hub. The configuration gets mixed up or you don't get the desired results."
"Although AWS Security Hub does a periodic scan of your overall infrastructure, it doesn't do it in real time."
"AWS Security Hub should improve the time it takes to update. It takes a long period of time when updating. It can take 24 hours sometimes to update. Additionally, when integrating this solution with more security tools, takes time."
"It is not flexible for multi-cloud environments."
"Adding SIEM features would be beneficial because of the limited customization of AWS Security Hub."
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ArcSight Enterprise Security Manager (ESM) is ranked 12th in Security Information and Event Management (SIEM) with 93 reviews while AWS Security Hub is ranked 8th in Security Information and Event Management (SIEM) with 17 reviews. ArcSight Enterprise Security Manager (ESM) is rated 7.8, while AWS Security Hub is rated 7.6. The top reviewer of ArcSight Enterprise Security Manager (ESM) writes "Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods". On the other hand, the top reviewer of AWS Security Hub writes "A centralized dashboard that enables efficient monitoring and management of possible security issues". ArcSight Enterprise Security Manager (ESM) is most compared with Splunk Enterprise Security, Trellix ESM, ArcSight Intelligence, IBM Security QRadar and Microsoft Sentinel, whereas AWS Security Hub is most compared with Microsoft Sentinel, Prisma Cloud by Palo Alto Networks, Wiz and Microsoft Defender for Cloud. See our AWS Security Hub vs. ArcSight Enterprise Security Manager (ESM) report.
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