We performed a comparison between ArcSight Enterprise Security Manager (ESM) and Seceon Open Threat Management Platform based on real PeerSpot user reviews.
Find out in this report how the two Security Information and Event Management (SIEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."ArcSight ESM provides us the flexibility to write our own passwords and customize the solution. It lets us search and log a variety of SmartConnectors. It has 480-plus SmartConnectors."
"The reports that we are from getting from ArcSight are very valuable. The reporting in ArcSight is good. Our regulators ask us for the reports on a regular basis, and we have been able to provide the required data. Its overall functionality in terms of log analysis and the speed at which it does that is also valuable. It is very quick. Whatever alerts we had configured were extremely fast. We immediately get alerts when there is unauthorized access or unknown access, or even positive access. This is where we found the difference between ArcSight and other solutions."
"It gives better overall visibility. Before, we didn't have a unified system for managing security alerts. ArcSight introduced various alerts, giving us a better visibility of potential problems."
"What I found most valuable in ArcSight Enterprise Security Manager (ESM) is its good integration with third-party products. The solution also has good core capabilities."
"The most valuable features of ArcSight ESM are the dashboards, ease of management for anyone, and simple for teams to provide reports related to cyber security. There are a lot of good features that are provided."
"I would rate the ease of use for new users an eight out of ten, with ten being easy to use. It is a good tool."
"It is a vital tool for live monitoring and helps us to understand the traffic alerts of any major issue on the network, thereby reducing hacking attempts."
"The product is quite mature. It's been around for a long time."
"The solution is very cost-effective compared to Splunk and LogRhythm."
"The most valuable feature of this solution is its artificial intelligence."
"I like that it's an AI-based platform. The most valuable feature is that it's a comprehensive solution. Most tools in the marketplace are comprised of miscellaneous items. They fail to provide real-time remediation features. However, with Seceon Open Threat Management Platform, anything you can think of in cybersecurity, like auto-remediation, real-time response, and even on-premise components, is available in a single platform. So, it's perfect for finance and healthcare who don't want to share their data with a third party like the cloud. You can have this on-premise as well. So, the expenditure will be lower as less human intervention is required."
"The solution is stable."
"The main thing is the value proposition. It is one of the most sophisticated yet affordable solutions that I've come across. It is also one of the easiest-to-manage yet comprehensive solutions for a SOC analyst. Its customizations are really good, and it has a lot of integrations. It is multi-tenant and very fast to onboard. Its stability is 100%. We've never had an outage with it. It doesn't require extensive hardware resources. Its level of support is also very good. They have a very responsive technical team."
"We only recently started using Seceon, so we aren't taking advantage of all its features yet. We have enabled some proactive alerts about utilization and bottlenecks from high traffic."
"The algorithm used in Seceon OTM is clear and logical, categorizing events as needed. This helps us identify and respond to threats effectively."
"You can use different solutions in a single platform which is very easy and attractive for customers."
"It is quite complex and could use a better UI. So the improvement would be a simplification. It is pretty complicated to use. The architecture is not complex but the setup and use are."
"Customer service and support is our biggest challenge."
"It would be nice if the interface were more user-friendly, with, for example, a minimal number of tabs to navigate."
"The first limitation is with the ArcSight Data Storage Manager (ADSM). ArcSight's total capacity is currently capped at 12 TB. This becomes an issue if a customer needs a longer real-time data retention period, such as exceeding 90 days or reaching a year or even ten months. Increasing the disk space beyond 12 TB is not currently possible."
"The security area has room for improvement."
"Its search part can be improved. When I go to the console and search for a few logs or something else, it takes a lot of time. When I try to search for three days or one week, it takes too much time. This is a major area of improvement. I wanted them to include features like SOAR, threat intelligence, and automation, and they seem to have included all these features in version 7.3 or 7.4."
"Sometimes, it takes ages to get an issue resolved. I have ArcSight experience, so I normally try to fix things on my own or find a workaround, but it's tough to get support when I need it."
"HPE ArcSight has a quite steep learning curve."
"It would be ideal with the processing was more manageable. Not many customers are willing to have a dedicated server with two CPUs and one TB of memory. The cost of this is huge for a smaller organization."
"The product should improve the triggering rate."
"We are at the client’s end, offering services. They don’t know about security rules and benchmarks. We are working on the discovery and remediation but we don’t really have the intelligence that was available while working with other tools. Human working is also very essential for the solution. The automatic session is impossible to play since it needs to touch Redfin for further analysis. No one has breached our clients."
"The SOP they provided wasn't great. They offered training over Sherp Virtualization, and the Seceon leadership visited our location to explain everything in detail, but the documentation and training could be better. It isn't as effective as it could be. There's some room for improvement there."
"The product could be improved by including sandboxing capabilities in the next release."
"It is a standalone solution now. They need to make it into a cloud-based subscription model. It needs more compatibility for co-managed solutions. It can also have more threats and deeper integration with Microsoft."
"It would be better if they offered global coverage."
"The management console could use some enhancements."
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ArcSight Enterprise Security Manager (ESM) is ranked 12th in Security Information and Event Management (SIEM) with 93 reviews while Seceon Open Threat Management Platform is ranked 21st in Security Information and Event Management (SIEM) with 10 reviews. ArcSight Enterprise Security Manager (ESM) is rated 7.8, while Seceon Open Threat Management Platform is rated 8.4. The top reviewer of ArcSight Enterprise Security Manager (ESM) writes "Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods". On the other hand, the top reviewer of Seceon Open Threat Management Platform writes "Has the ability to categorize alerts and reporting dashboards are useful". ArcSight Enterprise Security Manager (ESM) is most compared with Splunk Enterprise Security, Trellix ESM, ArcSight Intelligence, IBM Security QRadar and Elastic Security, whereas Seceon Open Threat Management Platform is most compared with IBM Security QRadar, Securonix Next-Gen SIEM, Fortinet FortiSIEM and Splunk Enterprise Security. See our ArcSight Enterprise Security Manager (ESM) vs. Seceon Open Threat Management Platform report.
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