We performed a comparison between ArcSight Logger and Google Cloud's operations suite (formerly Stackdriver) based on real PeerSpot user reviews.
Find out in this report how the two Log Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's an efficient solution."
"We check a lot of logs in ArcSight Logger because we're running a massive database platform."
"The most valuable feature is the search capability, which is simple to use."
"Our return on investment for implementing ArcSight Logger over the past 12 months has been positive."
"It's a brilliant log collection tool, and it can handle hundreds of thousands of servers in a single shot to ingest the data."
"The technical support team is good...It is a scalable solution."
"The ability to customize the solution in great detail is its most valuable features. We can customize the use cases and also have the ability to do scripting. We can personalize our dashboard as well. The scalability the solution offers is quite impressive."
"ArcSight provides the basic information that we want."
"The most valuable feature is the multi-cloud integration, where there is support for both GCP and AWS."
"Provides visibility into the performance uptime."
"I like the monitoring feature."
"The features that I have found most valuable are its graphs - if I need any statistics, in Kubernetes or Kong level or VPN level, I can quickly get the reports."
"We find the solution to be stable."
"It's easy to use."
"Our company has a corporate account for Google Cloud and so our systems and clusters integrate really well."
"Google's technical support is very good."
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"We find that the search and access functionality is quite slow."
"It is really difficult to work in ArcSight Logger, as it is very slow."
"Using the ArcSight Logger dashboard is not particularly intuitive or efficient, so it is important to be trained in its use."
"I think the ArcSight team should try to simplify legacy products for the customers, because that product is not easy to use or to work with. It needs more more competency or appeal to use. We hope Micro Focus is trying to resolve this."
"The speed of Logger indexing and searching for certain bugs for some queries that we provide could be improved. It can handle a huge number of logs but it can be improved."
"The product's connectors should work better and the user manuals need an update."
"It's not a new product and is a bit complex. So, it requires a person dedicated to working on it and to know about it in and out. It is a huge product, and the search operation is a bit complicated for a new user or someone who has not used it for long. So for that person, it becomes a bit difficult."
"I would rate the technical support only 5 out of 10. The technical support is not satisfactory."
"It could be more stable."
"Lacking sufficient operations documentation."
"It is difficult to estimate in advance how much something is going to cost."
"This solution could be improved if it offered the ability to analyze charts, such as a solution like Kibana."
"The logging functionality could be better."
"If I want to track any round-trip or breakdowns of my response times, I'm not able to get it. My request goes through various levels of the Google Cloud Platform (GCP) and comes back to my client machine. Suppose that my request has taken 10 seconds overall, so if I want to break it down, to see where the delay is happening within my architecture, I am not able to find that out using Stackdriver."
"It could be even more automated."
"The product provides minimal metrics that are insufficient."
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ArcSight Logger is ranked 20th in Log Management with 31 reviews while Google Cloud's operations suite (formerly Stackdriver) is ranked 25th in Log Management with 10 reviews. ArcSight Logger is rated 7.8, while Google Cloud's operations suite (formerly Stackdriver) is rated 8.0. The top reviewer of ArcSight Logger writes "A scalable and stable solution that enables users to see all the event logs in one place". On the other hand, the top reviewer of Google Cloud's operations suite (formerly Stackdriver) writes "Good logging and tracing but does need more profiling capabilities". ArcSight Logger is most compared with Splunk Enterprise Security, IBM Security QRadar, Elastic Security, Wazuh and LogRhythm SIEM, whereas Google Cloud's operations suite (formerly Stackdriver) is most compared with AWS X-Ray, Datadog, Azure Monitor, New Relic and Amazon CloudWatch. See our ArcSight Logger vs. Google Cloud's operations suite (formerly Stackdriver) report.
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We monitor all Log Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.