We performed a comparison between ArcSight Logger and Grafana Loki based on real PeerSpot user reviews.
Find out in this report how the two Log Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's a robust, mature product and you can do some really complex operations and analytics."
"ArcSight provides the basic information that we want."
"In our country we are a little bit private in terms of solutions, so we are just starting to use the basic data capture. Now some users can start to use additional features that come with Micro Focus ArcSight like user behavior analytics for investigating."
"The log digestion features from threat intelligence platforms like Recorded Future or Talos are valuable."
"The machine learning is a good feature."
"It is one of the best products available in the market."
"Some of the most valuable features I really appreciate are the performance, how quick the solution is, and how easy it is to create a query."
"The technical support team is good...It is a scalable solution."
"The most valuable feature is the capability to set up alerts, which becomes necessary when we need to receive notifications for specific events."
"I appreciate the capability to process logs from microservices and seamlessly integrate them into Grafana."
"The tool can be used in multi-cluster environments."
"The most valuable features of the solution stem from the fact that it is an open-source tool that is stable and flexible."
"Loki also utilizes the same service discovery mechanism as used by Prometheus. So, whatever labeled metadata you see in Prometheus, you have the exact same metadata in the Loki system. Given this level of intricacy and the attempt to address these challenges, I firmly believe that Loki deserves praise for the work."
"The solution's stability has never been a problem. Stability-wise, I rate the solution a nine to ten out of ten."
"The best feature of Grafana Loki is that it integrates well with our other tool."
"The log collection feature is good and the solution is easily understandable. v"
"We have had problems with archiving."
"The platform is quite expensive. They should reduce its cost."
"I think the ArcSight team should try to simplify legacy products for the customers, because that product is not easy to use or to work with. It needs more more competency or appeal to use. We hope Micro Focus is trying to resolve this."
"It's not a new product and is a bit complex. So, it requires a person dedicated to working on it and to know about it in and out. It is a huge product, and the search operation is a bit complicated for a new user or someone who has not used it for long. So for that person, it becomes a bit difficult."
"Using the ArcSight Logger dashboard is not particularly intuitive or efficient, so it is important to be trained in its use."
"The solution must provide readymade connectors for different applications."
"The solution could be improved in maintenance settings."
"In the next release, I want to see more intelligence."
"The product must improve its UI."
"The solution has shortcomings regarding security monitoring-oriented features that need improvement."
"We had a well-structured dashboard with a functional query. However, an issue arose when the Kubernetes pod restarted. The statistics from our Grafana query would reset, dropping to zero and starting anew. This was particularly noticeable with linear graphs, which are expected to show consistent growth."
"The solution's scalability depends on the team managing the Grafana instance."
"There is a need for some change in the alerting types of the product. In short, a few changes in the alert area are needed due to minor shortcomings."
"The Docker container partition feature needs improvement as they do not reuse the space and goes into a pending state."
"My main concern is the recommended production-grade setup. They suggest using tools like Tanka or Jsonnet. They should simplify the process to increase adoption."
"In Grafana Loki, the creation of metrics is not so easy, making it an area that could be made easier."
ArcSight Logger is ranked 20th in Log Management with 31 reviews while Grafana Loki is ranked 13th in Log Management with 12 reviews. ArcSight Logger is rated 7.8, while Grafana Loki is rated 8.0. The top reviewer of ArcSight Logger writes "A scalable and stable solution that enables users to see all the event logs in one place". On the other hand, the top reviewer of Grafana Loki writes "Effective for Logging, recovery from node failures is fast and single UI supports metrics, logs, and even tracing". ArcSight Logger is most compared with Splunk Enterprise Security, IBM Security QRadar, Elastic Security, Wazuh and Devo, whereas Grafana Loki is most compared with Graylog, Wazuh, syslog-ng, Splunk Enterprise Security and Fortinet FortiAnalyzer. See our ArcSight Logger vs. Grafana Loki report.
See our list of best Log Management vendors.
We monitor all Log Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
