We performed a comparison between Atera and GFI LanGuard based on real PeerSpot user reviews.
Find out in this report how the two Patch Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features of this solution are automatic batch matching and unattended support access."
"I really like the Shared Script Library and automation tasks which they have implemented... because all the Atera users in the community can share their scripts and their automation tasks knowledge. The same goes for the Shared SNMP Template Library."
"Atera saves money. A trip to the customer costs between $20 to $30. Then, you need to charge the customer $20 to $30 for the travel. However, if you are doing this work remotely, then you are not driving. This makes the process easier and saves money for you and the customer. For example, if it is just one machine, then the savings comes out to $50 to $60. If we are talking about a huge client, who has hundreds of machines and is changing their infrastructure, that is a lot of money."
"Atera has helped me to provide more accurate solutions based on a given problem. For example, we base our solutions on event scenarios, like the alerts. We identify that there's a series of problems occurring in a particular area from the information provided by the alerts."
"I have better access when I go to look for something regarding either a specific user or software. It is easier to locate. When I am troubleshooting with my clients on the phone, I am not fiddling around looking through a bunch of ticket notes trying to locate something. It makes me a lot more efficient."
"Pricing is definitely my favorite part of it. It is also extremely easy to use."
"It's very easy to use, not just for me, but even for people who have claimed, "I'm not very good at IT." Once you have it installed and you have it set up, it pretty much works by itself. It really helps you do what you need to do. It's easy to use for a beginner, compared to some of the other larger RMMs that are a little bit more complicated."
"Atera has saved our organization money. We look at Atera as an extra employee that we only pay about $300 a month. This is incredible savings over having to hire somebody to do all the tasks that Atera performs for us."
"It is helpful to patch and scan vulnerabilities."
"The initial setup was easy."
"The most valuable feature of GFI LanGuard is its email spam feature."
"The most valuable feature is that I am able to patch third-party solutions."
"The most useful features of GFI LanGuard are vulnerability assessment and patching solutions."
"I like that the solution can block users from unnecessarily putting devices on the network."
"This product is a great solution at a great price as long as it is only going to be used for a local area network."
"The most valuable features in GFI LanGuard are patch management and vulnerability assessment."
"I would like to see more mobile device management. iPad is a big one. I know they've been working on some of that. For me, it would be amazing if I could do tablet devices and even expand it to POS systems or the like. I know that a lot goes into that but I've seen it is an area they're looking at."
"The one thing that could do with improvement is the reporting. This is from someone who worked in an MSP, where I would want to run a report and be able to just present that to a client."
"Customization could be improved."
"I also use Apple Zoho, which does not require you to download anything. You can get help from Zoho. Atera, on the other hand, requires you to download an applet."
"Having more freedom to perform identity access management would be great."
"The chat solutions need improvement because we first need to connect to the customer. This needs to improve so that there is a particular feature that can provide support to customers even if they are not connected to a computer."
"The mobility of Atera is also a feature which needs to be addressed so that it can be used on iPads, iPhones and things of this nature. I would also like to see an agent included on these devices so that I can monitor, maintain and manage them."
"There is definitely room for improvement with its automation capabilities."
"The documentation on how to use this solution in a Linux environment is not clear, which is something that should be improved because it is complicated."
"GFI LanGuard could improve the rollback feature. If we have installed the wrong we have had some issues with the rollback function. Additionally, more input from GFI LanGuard for the custom software push install."
"The only drawback with GFI LanGuard is that you cannot directly integrate it from the Outlook email; instead, you have to first log in to the site to make changes."
"GFI LanGuard has some technical limitations with machines."
"If GFI LanGuard had a cloud version it would be better for people that are working from home."
"This solution is limited to the local area network only and cannot manage remote devices."
"GFI LanGuard can improve by adding more modules, such as asset control or asset inventory."
"The version we are using only allows one person to use it at a time and does not allow multi-users."
Atera is ranked 10th in Patch Management while GFI LanGuard is ranked 9th in Patch Management with 10 reviews. Atera is rated 9.2, while GFI LanGuard is rated 8.0. The top reviewer of Atera writes "Pay just one price for unlimited devices and remote features enable easy access to all end points regardless of their location". On the other hand, the top reviewer of GFI LanGuard writes "A scalable, competitively priced solution with a good ROI and easy setup process ". Atera is most compared with NinjaOne, Datto Remote Monitoring and Management, N-able N-central, Microsoft Configuration Manager and SuperOps.ai, whereas GFI LanGuard is most compared with ManageEngine Patch Manager Plus, Microsoft Windows Server Update Services, Microsoft Configuration Manager, Ivanti Patch for Endpoint Manager and BigFix. See our Atera vs. GFI LanGuard report.
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