We performed a comparison between Auth0 and Okta Customer Identity based on real PeerSpot user reviews.
Find out in this report how the two Customer Identity and Access Management (CIAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It has improved our organization by providing login authentication for a mobile app."
"The most valuable feature is interface application integration, but we haven't fully used it yet. We'll need it in the future for a few potential clients."
"It supports identity federation, FSO and multi-tenancy."
"It is easily connected and easy to put our app in single sign-on."
"The most important thing for me is compliance. Everything that they have developed in Auth0 is already certified by many regulators such as ISO. So, we do not need to take care of that. We have the shared responsibility model to share assets with other products we are using in the cloud."
"I simply use the JWT from the client on the server side to process requests and push updated profile data to a database/queue as needed and end the process without having to persist data in the web server (sessions)."
"It's a very powerful platform. It has the ability to do the usual stuff, according to modern protocols, like OIDC and OAuth 2. But the real benefit of using the platform comes from its flexibility to enhance it with rules and, now, with what they call authentication pipelines. That is the most significant feature, as it allows you to customize everything regarding the authentication and authorization process."
"It is very scalable because it provides a new environment for companies based on their number of users and other factors. The tool can take a lot of users."
"I think all the functions of the solution are vital and important because life cycle management is important for some companies. The Single Sign-On feature is fantastic for different customers and advanced server access is really good for access to the servers."
"It is very seamless."
"The most valuable feature of Okta Customer Identity is its SSO because it's very easy to use and it's user-friendly. Even the admin portal of the solution is very user-friendly, and you can walk through it with ease. Okta Customer Identity is not a complicated solution, and even the workflow automation feature is very, very easy to understand."
"We can integrate two-factor authentication with the applications."
"The most valuable features of Okta Customer Identity are there is no infrastructure cost, integrated, has plenty of documentation, and is user-friendly."
"We primarily use it to manage the community onboarding and offboarding of users, and it's quite a simple solution for that."
"As far as our security team is concerned, the ease of implementing multifactor authentication is definitely the biggest value for our organization."
"The solution has great multifactor authentication."
"This is a costly solution and the price of it should be reduced."
"The Management API could be improved so it's easier to get user information."
"The tool's price should be improved."
"There could be easy integration with IoT devices for the product."
"The price modelling is a bit confusing on the site and can be costly."
"The product support for multi-tenancy could be improved."
"I think they can do a better job in explaining what you're supposed to do next in order to correctly follow an idiomatic approach to using the solution beyond simply passing a JWT token to a server and having the server check then signature to validate the token."
"In the past, there was an issue with the multi-tenant where there wasn't the ability to manage them."
"This solution would be improved by adding biometrics features."
"The initial setup could be easier to do."
"The integration process takes a bit longer than we would want it to."
"There is an access request system that is very limited access to the systems available for end-users. The access request should improve in Okta Customer Identity."
"All of the governance functionality and privileged account management could be improved."
"The product must be provided for free."
"Some limitations in scalability. Each application we work with can be completely different, resulting in highly variable implementation processes."
"Users sometimes have difficulty getting verification codes."
Auth0 is ranked 1st in Customer Identity and Access Management (CIAM) with 14 reviews while Okta Customer Identity is ranked 5th in Customer Identity and Access Management (CIAM) with 13 reviews. Auth0 is rated 8.2, while Okta Customer Identity is rated 8.4. The top reviewer of Auth0 writes "Has good documentation but improvement is needed in MFA and application configurations ". On the other hand, the top reviewer of Okta Customer Identity writes "Ability to work with a wide range of applications and security mechanisms". Auth0 is most compared with Microsoft Entra ID, Amazon Cognito, Frontegg, Cloudflare Access and ForgeRock, whereas Okta Customer Identity is most compared with Microsoft Entra Verified ID, ForgeRock, Microsoft Entra External ID and Frontegg. See our Auth0 vs. Okta Customer Identity report.
See our list of best Customer Identity and Access Management (CIAM) vendors.
We monitor all Customer Identity and Access Management (CIAM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
