We performed a comparison between Automation Anywhere (AA) and SmartBear TestComplete based on real PeerSpot user reviews.
Find out in this report how the two Regression Testing Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The best part about Automation Anywhere is the easy to use UI. It's very user-friendly. You have everything that you want in front of your eyes. You just have to drag and drop, then build your logic accordingly."
"Since our implementation, I can vouch for the fact that it is very easy to use. You do not need to know a lot of coding, even the business users, who have virtually no idea of coding, can easily operate it. They can run their bots and have the analysis ready for higher management. This is something which provides a great ease of use, and also in part why it is scalable."
"The scalability is good."
"It has streamlined many manual processes, eliminating errors and inefficiencies. It has also allowed us to introduce metrics, so we can generate operational reports and improve our overall business."
"It save us time and provides ROI as a monetary benefit because it reduces FTE, the number of headcount working for a particular project."
"The tool is a huge time saver. If I want to do something manually, it will take half an hour, but the bot can do the task within minute or seconds. In a day, month, or year, this will be a huge amount of time for me. A reduction to a fraction of seconds will be a big impact."
"We are able to sell it very easily compared to its competitors. Another piece is the stability part. The third piece is something which is the customer experience: The ease to work with it. The Automation Anywhere, as a partner, is very easy to work with. They are there when you need them, whether you are in the initial journey of automation, you are figuring out what is the right opportunity, or whether you are in the journey of deploying the bot or support. They are there with you at each of those stages."
"With IQ Bot, we can now include cognitive automation into our process. The cognitive document processing is pretty good with IQ Bot."
"The solution helps improve the stability of our product. It also decreases the work of our manual quality assurance engineers."
"When compared to other tools, it is very simple."
"The product is stable for what we are currently using it for, and it is sufficient for us."
"The product's initial setup phase was easy."
"It's cross platform automation capabilities specially ranging across web, UNIX (via putty), and other systems."
"Customer service and technical support responsiveness are high. Everyone is very professional."
"You can record your actions and play them back later."
"TestComplete fits almost perfectly with a large amount of stacks, such as Delphi, C#, Java and web applications."
"If I want to do something that is more purely business-related and is somewhat complex to write or is nuanced, I sometimes have trouble implementing that inside of the Automation Anywhere script. I feel limited at times with some of the looping and some of the branching and some of the ways to make procedure calls when I have a complex business issue."
"Product support for our customers needs improvement. They should increase the support personnel."
"One area where I think there's an opportunity to do things a lot better is in the analytics function. They do have a concept or product called Bot Insights. It hasn't worked for us. It isn't as plug and play as we were led to believe, which is unfortunate. I can absolutely understand the value, and the demonstrations that I've seen of Bot Insights are sensational. But, we just haven't been able to make it work. We've invested a lot of time and effort trying to make it work to no avail."
"The initial setup was complex because we had to make sure all the security aspects were approved by our leadership."
"The interface is not intuitive for business users who are used to seeing the process on a flow chart, like a Visio workflow diagram. This may be because of the nature of the way the interface is structured and the way the functions are built in list type of format."
"Bringing a DevOps model for bot implementation integrated through private bot store might be a good idea to improve the tool."
"We have a challenge in our front office automation where capturing details from a table within a table does not happen in the existing AA Enterprise client version 11.3.4. The AA team tries various methods like using an Excel spreadsheet to capture the tables."
"The inclusion of word packages would help us to extract data from Word and automate word-related activities easily."
"The way objects are added and used when utilizing descriptive programming could be improved. It is a little unwieldy, compared to UFT."
"At times, identifying or locating an element can be somewhat challenging. However, in a recent test update, they introduced Optical Character Recognition (OCR) capability. This introduction has reduced the challenges to some extent, as we can now utilize OCR if the normal method doesn't work. Nevertheless, there is still significant potential for improvement in TestComplete's ability to identify various object elements. I don't have any specific concerns to mention. I have observed significant improvements in TestComplete over the past few years, especially in its support for highly dynamic object elements used in products like Salesforce Dynamics 365. In earlier versions, there were numerous challenges, but the current version is far superior to its predecessors."
"What is currently missing from this solution is better support for mobile testing."
"Headless testing would be a big improvement."
"The licensing costs are a little bit high and should be reduced."
"I didn't use it very heavily. One issue that I found was that there wasn't a quick way or a button to move Visual Basic scripts to TestComplete. We have a lot of such scripts in our organization, and it would be very useful to have some option to easily move these scripts. It is currently possible to convert these scripts to TestComplete, but it is not easy. I have to write some code, but everything is not available immediately."
"The test object repository needs to be improved. The hierarchy and the way we identify the objects in different applications, irrespective of technology, needs adjustments. The located and test objects are not as flexible compared to other commercial tools."
"This solution could be improved by making it easier to visualize where there is a failure without having to look at it in detail."
Automation Anywhere (AA) is ranked 3rd in Robotic Process Automation (RPA) with 491 reviews while SmartBear TestComplete is ranked 6th in Regression Testing Tools with 72 reviews. Automation Anywhere (AA) is rated 8.4, while SmartBear TestComplete is rated 7.6. The top reviewer of Automation Anywhere (AA) writes "Automation Co-Pilot enables us to present details from CRM for business management on one page". On the other hand, the top reviewer of SmartBear TestComplete writes "A stable product that needs to improve its integration capabilities with other test management tools". Automation Anywhere (AA) is most compared with Microsoft Power Automate, UiPath, Blue Prism, Tricentis Tosca and IBM Robotic Process Automation (RPA), whereas SmartBear TestComplete is most compared with Tricentis Tosca, Katalon Studio, Ranorex Studio, OpenText UFT One and froglogic Squish. See our Automation Anywhere (AA) vs. SmartBear TestComplete report.
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