We performed a comparison between Automox and Microsoft Windows Server Update Services based on real PeerSpot user reviews.
Find out in this report how the two Patch Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"Its flexibility is most valuable."
"It's super easy to use and we haven't found anything easier."
"The biggest improvement to our organization involves the reduction in its man hours... We've probably saved hundreds of hours."
"The fact that it's just one product that can patch multiple operating systems is really great."
"Previously, we would run a report, scan it, and compare it. We were spending 15 to 30 minutes a month on each machine on this stuff because you would find stuff that wasn't up to date, then you had to fix it. This solution takes that time down to minutes. Automox saves us easily many hours a month."
"Among the most valuable features are its ease of use and the Worklets. Both of them are time-savers. Worklets enable us to customize things for a given environment. It's something like when Apple lets other people create applications. Other peoples' Worklets can be used in our environment and in our customers' environments. That saves a lot of time, and it's really cool."
"It's easy to deploy agents to endpoints."
"Coming from prior solutions that were a lot more effort, Automox's patch management abilities are transformational. When I took over patching at my company, they were using on-premise architecture to patch. As the workforce shifted from being in the office into their home offices, I was able to lift and shift with no effort other than deploying the new agent out into the environment."
"The most valuable feature of the solution is that it is easy to use."
"The most important aspect is that we can centrally deploy the updates that are necessary for the organization. It's important."
"Downloads critical reports separately."
"The most valuable features are that it is included with Windows, and it can be driven by Group Policy Objects (GPOs)."
"We get server updates from the internet and from the Bluetooth server. All of the clients are connected to it, and they're all updated from this exact server. It updates automatically."
"Provides the ability to create multiple downstream servers."
"We can easily download particular patches, and we can apply them on a group basis and policy basis."
"The most valuable feature of Microsoft Windows Server Update Services is the efficiency once configured."
"The biggest area they need to fix, without a doubt, is the ability to copy and sync profiles and worklets between all of the organizations you manage, and the ability to have top-level user access control across all of the companies that you manage."
"The only thing that we've ever truly wanted is an onsite repository. Currently, all updates are provided directly from the internet. So, if you have 1,000 devices, all 1,000 devices go directly out to the internet. We would love the option of being able to put the updates on local storage so that we're not consuming as much bandwidth. That is literally the only thing that we've ever wanted."
"The stability has come a long way from what it was like when it started and now it's really good."
"There should be better inventory capabilities. Right now, they only allow you to have insight into software out-of-the-box. It would be nice to also extend that into custom inventory that can be modified and managed by the practitioner."
"We would like to see additional detailed reporting for Service providers like us. We had to build our own reports via their APIs to meet our needs."
"As concerns the patching concepts, there's a bit of a learning curve in terms of working out how Automox wants you to work within the console, not only splitting up everything into groups, but then having the various policies assigned."
"They need to improve the automation features."
"It should have integrated workstation access. So, there should be a remote desktop feature."
"User interface is outdated and not user-friendly."
"The main problem with WSUS is that the management console doesn't allow you to do a lot of operations. It's actually quite a primitive console, and has been since day one. In order to be more effective, you need to use another tool from Microsoft that can take advantage of WSUS and also offer you the extra features you need."
"The product needs to improve its user interface."
"Microsoft Windows Server Update Services could improve by being less cumbersome to use. It's somewhat difficult to use, but we manage to get through it."
"The old backup files created by this solution use up a lot of storage, and this needs to be improved."
"Microsoft should improve their support for the product. A lot of guys are installing their products, especially Xero. If you have a real problem, though, it's quite difficult to find someone who you can support you."
"The reporting is not as practical as I would like it to be."
"This solution's deployment could be improved. When I was the admin, there were some problems when deploying to clients. Sometimes the policy is not effective. I guess, more on the reliability side, more reliable means working more often with the clients. It could be easier to deploy."
More Microsoft Windows Server Update Services Pricing and Cost Advice →
Automox is ranked 11th in Patch Management with 10 reviews while Microsoft Windows Server Update Services is ranked 3rd in Patch Management with 40 reviews. Automox is rated 8.8, while Microsoft Windows Server Update Services is rated 8.0. The top reviewer of Automox writes "Monitors our devices irrespective of the location and the environment, allows us to exempt certain machines from certain patches, and has perfect patch management abilities". On the other hand, the top reviewer of Microsoft Windows Server Update Services writes "Lets us manage all our organization's updates from a single management console". Automox is most compared with Microsoft Intune, BigFix, Microsoft Configuration Manager, Tanium and ManageEngine Patch Manager Plus, whereas Microsoft Windows Server Update Services is most compared with BigFix, ManageEngine Patch Manager Plus, Microsoft Configuration Manager, Quest KACE Systems Management and ManageEngine Patch Connect Plus. See our Automox vs. Microsoft Windows Server Update Services report.
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