We performed a comparison between AWS Systems Manager and Microsoft Intune based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Has a variety of automation options."
"With AWS Systems Manager, our company can patch our systems directly from it, so we don't need to patch our systems manually."
"The solution is user-friendly"
"The solution's ability to scale is good."
"When we do the automation in the cloud, we use the SSM agent. This helps us to test our automation and documents, and monitor the cloud."
"AWS provides Auto Scaling groups."
"Systems Manager has a feature where it analyzes the logs and gives us a performance overview in the form of a graph. We know when it's taking up more resources and when there are spikes, so we can predict the usability."
"The stability of Microsoft Intune is good."
"It is a stable solution."
"At the moment, Autopilot is the most valuable feature."
"It supports end-users who tend to lock their devices quite frequently. Its conditional access policy helps us keep the users logged into their devices."
"It's not working perfectly, but Microsoft's Autopilot offers great visibility into automated deployment solutions."
"The performance of Microsoft Intune is good."
"The solution appears to be stable and scalable."
"The most valuable feature is probably mobile device management. Small businesses are coming under greater scrutiny and requirements for compliance as time goes on. We don't have to worry about a VPN because we can manage these devices, control company data, and lock users out. If needed, we can remotely wipe devices and deadman-switch them."
"Additional features can be added as per customer requirements."
"We formerly used third-party products to analyze the log, give us information, and find bottlenecks. Systems Manager could provide more tools that conduct this analysis, so we don't have to do it ourselves."
"The fact that AWS Systems Manager takes time to complete the patching process, makes it an area where improvements are required."
"AWS does not have EKS cluster backup."
"The AWS UIs are not the most intuitive. Also, the usability needs room for improvement."
"Lacks sufficient integrations."
"The current challenge is that we can't pull any incidents from other accounts."
"Microsoft Intune needs to improve the initial login process."
"Reporting needs improvement."
"Microsoft Intune has a latency response time issue. The latency has room for improvement."
"There needs to be more support for Mac operating systems."
"There is improvement needed in integrating with the installed Office solutions versions, such as Office 2019. The Office 365 integrates without a problem."
"I have a lot of Apple products in my environment. It would be nice to have an improved integration of Apple products with Microsoft Intune without Jam."
"Microsoft Intune is not user-friendly to manage and has room for improvement."
"Reporting in Microsoft solutions is pathetic. With Intune, I'm getting a free inventory tool, but I don't get a reporting tool. When I go to Intune, I can see one machine's entire data in terms of the hardware and the software running on it, but I cannot generate a report for all the machines in the organization. The reporting is the only feature holding back the functionality that is already there."
AWS Systems Manager is ranked 6th in Configuration Management with 7 reviews while Microsoft Intune is ranked 3rd in Configuration Management with 165 reviews. AWS Systems Manager is rated 8.0, while Microsoft Intune is rated 8.0. The top reviewer of AWS Systems Manager writes "Offers a variety of automation options; simplifies governance and administration ". On the other hand, the top reviewer of Microsoft Intune writes "We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy". AWS Systems Manager is most compared with Microsoft Configuration Manager, Red Hat Ansible Automation Platform, Red Hat Satellite, AWS CloudFormation and BigFix, whereas Microsoft Intune is most compared with Jamf Pro, VMware Workspace ONE, ManageEngine Endpoint Central, Microsoft Entra ID and Cisco Meraki Systems Manager (MDM+EMM). See our AWS Systems Manager vs. Microsoft Intune report.
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We monitor all Configuration Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.