We performed a comparison between Axiad Cloud and SailPoint Identity Security Cloud based on real PeerSpot user reviews.
Find out in this report how the two Identity and Access Management as a Service (IDaaS) (IAMaaS) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."What I have found most valuable is the overall way Axiad listened to our problems and helped us solve them. They provided guidance and expertise, with their experience, that enabled us to be successful in a very challenging space."
"The life cycle management of credentials is the aspect that we have found to be the most useful... The differentiator that Axiad provided was the ability to provide users a way to self-serve the updating of their credentials on their private keys. That was the feature we were most interested in and Axiad does an excellent job of it."
"Aside from Active Directory, anything that is a multi-factor platform is handled through Axiad Cloud. It is critical for helping to enforce usage of authentication devices across our organization."
"It's very user-friendly. We're issuing YubiKeys for our corporate users and they just plug it in, go to the Axiad Cloud portal, and click the issue button. It's a couple of steps."
"And when it comes to enrolling a user, it's super easy with One Click Issuance... It's so easy now that we can offload the process to our clients who can self-enroll. Previously, we would have to do the enrollment process because it was so complicated."
"The solution has also saved us time by having end-users troubleshoot issues through the MyCircle feature, and has definitely reduced the efforts of our administrators. It is saving us five to 10 minutes per incident."
"A feature of SailPoint IdentityIQ that I like best is that it has good integration with other platforms. My company is using ADP here in Brazil, and SailPoint IdentityIQ works very, very well with it. My company is also using the solution for governance evaluation, segregation, and other access tests. For my company, SailPoint IdentityIQ is a very important solution, especially because it's automated, and there's a huge audit and risk issue here in Brazil."
"It is a stable tool, which we run in our complex environment."
"Provides good authorization and authentication system functionality."
"Great product to manage the access control of users."
"This solution has made our team more effective. We need less manual approvals when someone new joins our company. There is less paperwork and fewer support tickets raised for access."
"I find the built-in connectors, lifecycle management, certification, and recertification features to be the most valuable."
"The first valuable feature of the solution is its interface. The second feature of the solution is the level of flexibility it provides."
"It provides a lot of out-of-the-box functionalities. You don't have to do too much custom development like other solutions such as Microsoft or NetIQ. It also has a lot of out-of-the-box connectors for different sources, directories, databases, etc. Its cloud version is working very well, and its pricing is okay. Its value for money is fine for most of the customers. It is also very flexible. They have frequent new releases and patches for fixing errors and things like that."
"There are just some minor tweaks that could be made on the front end. It would be cool to have nicknames for authenticator devices. If you have more than one, it's hard to discern what you have."
"I would like a more modern look to the portal."
"I'm looking forward to seeing how they move to FIDO U2F as their primary authentication method across all of their solutions."
"With their licensing model, it becomes hard to scale. For example, we couldn't roll it out enterprise-wide because if you scale it across more than 100,000 users, the cost becomes too exorbitant."
"We would prefer that the solution be hosted in Canada because we're a Canadian entity. That would be nice to have. It's not a feature, as such, but it would really make us a lot happier if it could be located in Canada."
"macOS is notoriously ever-evolving and it's difficult to keep pace with it as it pertains to certain kinds of crypto authentication. That's really not even on Axiad. That's a decision by Apple, but it makes it a moving target."
"It tends to be more expensive, but at the end of the day, it works."
"Finding integration experts for SailPoint in the North American market can be challenging, and transitioning to a no-code or low-code setup could reduce dependence on specialized skills."
"When it comes to queries and analysis, I find the reporting module to be very low, very simple."
"We have had a lot of service breaks because of the lack of support."
"It is not readily available and cannot be downloaded from the net."
"The cost of this solution is high. The technical assistance center could be improved. They're very good, but considering the intricacies of the solution, they can further improve."
"The UI of the solution could be more customizable so we could change the workflows to suit our needs."
"Needs to focus on automation wherein provisioning of work can be improved and access certification should be automated without the intervention from a manager for approval."
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Axiad Cloud is ranked 11th in Identity and Access Management as a Service (IDaaS) (IAMaaS) with 6 reviews while SailPoint Identity Security Cloud is ranked 3rd in Identity and Access Management as a Service (IDaaS) (IAMaaS) with 62 reviews. Axiad Cloud is rated 9.6, while SailPoint Identity Security Cloud is rated 8.2. The top reviewer of Axiad Cloud writes "Native solution built into OS, so we don't worry about compatibility issues when Microsoft or the vendor runs an update". On the other hand, the top reviewer of SailPoint Identity Security Cloud writes "Flexible, easy to customize, and not too difficult to set up". Axiad Cloud is most compared with Okta Workforce Identity, whereas SailPoint Identity Security Cloud is most compared with Saviynt, One Identity Manager, Microsoft Entra ID, ForgeRock and Microsoft Identity Manager. See our Axiad Cloud vs. SailPoint Identity Security Cloud report.
See our list of best Identity and Access Management as a Service (IDaaS) (IAMaaS) vendors.
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