We performed a comparison between Bigin by Zoho CRM and Odoo based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Salesforce, monday.com and others in CRM."We can add users and products to the workflows."
"The most valuable features of Odoo are its customization and the fact that I can add modules whenever I want to the solution and the customization."
"What I find the most valuable about Odoo is its simplicity."
"Being open source, it is more affordable compared to alternatives like Oracle or SAP, and I appreciate how easy it is to customize with the available sources."
"Odoo is widespread in a lot of different industries, and the most powerful feature of Odoo in the manufacturing industry is the forecast."
"I like the helpdesk module, and I like the simplicity of integration among their modules. All the modules are very well integrated, and you can move among the modules in an easy way."
"The solution is easy to use."
"The product is stable...The product is scalable."
"Odoo is user-friendly. It's the first solution we tried, so we find it easy to use."
"Zoho CRM needs to incorporate HRM."
"The range of choices and functionalities has space for enhancement."
"It has been difficult to adapt to continuous changes, you have to understand what is new and what is changing in less than twelve months. You can take advantage of the new features, but you have to research them to be able to implement them."
"The performance can be slightly improved for the customization interface."
"I'm uncertain because each year they release a new version with improvements. However, one area that needs significant enhancement is the website, particularly the modern core website. While there's an approach similar to WordPress, it is quite basic at the moment. Besides that, particularly with the POS solutions, we identified potential security issues. This is due to the storage of information on cookies or similar sessions. In cases of Internet-related issues, there's a vulnerability where data might be compromised. The system uses temporary storage until the internet connection is restored, and then it pushes the data to the server or database. This poses a risk, especially in point-of-sale systems, where there could be vulnerabilities for data modification or alteration by unauthorized individuals."
"The solution should improve its performance."
"Odoo lacks a complete dashboard, and the reports are basic. The reporting could be improved by adding some graphics."
"The most valuable feature of Odoo is the fingerprint feature."
"There is room for improvement in Odoo's technical support."
Bigin by Zoho CRM is ranked 39th in CRM with 1 review while Odoo is ranked 11th in CRM with 31 reviews. Bigin by Zoho CRM is rated 8.0, while Odoo is rated 8.0. The top reviewer of Bigin by Zoho CRM writes "A flexible CRM solution that helps to add pipeline details ". On the other hand, the top reviewer of Odoo writes "A streamlined and customizable ERP solution with a user-friendly interface, modular flexibility, cost-effective licensing, and a comprehensive suite of integrated business applications". Bigin by Zoho CRM is most compared with , whereas Odoo is most compared with SAP S/4HANA, Microsoft Dynamics 365 Business Central, SAP ERP, Epicor ERP and Infor M3.
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