We performed a comparison between BigPanda and SolarWinds NPM based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We have also made extensive use of the outbound integrations to ticketing systems (JIRA) and collaboration tools (Slack). The main driver for us has been getting all alerting into a single UI and enabling us to streamline our incident management process."
"The best of a bad lot was the error message deduping."
"Alert deduplication and correlation - In an environment like the NOC where you're ingesting hundreds and thousands of alerts from various monitoring sources, it's time consuming and difficult to go through individual alerts and also difficult to spot critical issues. It's been great to have BigPanda not only deduplicate alerts but also correlate alerts that are seemingly unrelated, to create a clearer picture."
"The most useful feature has been the AI/ML. The way BigPanda uses the AI/ML is good compared to other SRE tools."
"Easy integration - We've had challenges in the past integrating all of our various monitoring sources and tools into one central system. BigPanda, with the integrations that it already has, as well as offering webhook/REST API, has made it very easy for us to plug everything in."
"The event correlation is really good and it is able to reduce the noise. It is a good tool for anomaly detection."
"One of the most valuable features of BigPanda is its user-friendly interface."
"The most valuable features of BigPanda are the API integration was good. It enables us to do faster onboarding."
"It is scalable."
"Technical support is very helpful with our upgrades."
"The ability to quickly identify downtime is the most valuable."
"The most valuable feature of SolarWinds NPM is the performance monitoring to see the memory, and CPU utilization."
"The other valuable system is the DSS (decision support system). If there's a fault in the network, SolarWinds is basically capable of rectifying and resolving that problem on its own without any intervention from an IP assistant or administrator."
"We don't have any issues with the stability of SolarWinds NPM."
"The initial setup was straightforward. We deployed the solution from new and completed the upgrades."
"The nice thing about SolarWinds is that it's kind of all-in-one. I can manage the status of my networking devices, whether they are up or down, I can see how much traffic is going across an interface, and I can run a report that tells me exactly what that traffic is."
"The solution could improve by having better integration."
"BigPanda could improve by syncing its threshold settings with Dynatrace to align with users' familiarity."
"BigPanda attempts a little of everything and fails at most."
"Analytics is an area for improvement, being able to break down the actions that are being taken by users of BigPanda, as well as the auto-magical work that is being done by BigPanda."
"We had to use a partner for the deployment."
"The UI for this solution could be improved. It is very hard to find what you are looking for."
"Our infrastructure is quite large - tens of thousands of servers, often with 30-plus checks running on each host with one minute intervals. This generates a lot of data often in bursts (when we have a large scale failure). This has caused some delay in the ingestion pipeline."
"The observability can be enriched with regards to infrastructure and the application-integrated environment. The dashboard and reports could be improved."
"If they’re going for a “cover everything” approach, then they need to do so and enable a bit more of the "cover everything approach" within every one of the tools."
"I would like to see some enhancement on the reporting side, such as making it a little bit easier to create reports or having a larger assortment of canned reports."
"The interface could be made more user-friendly."
"The only thing that can be improved is to continually add to the existing capabilities of the product."
"We'd like to see a bit more automation in the future."
"The solution does not offer much customization so is somewhat inflexible."
"In terms of scalability, there is room for improvement. When you start monitoring, if you have so many interfaces and you're trying to monitor them at a faster interval, or a shorter interval, you get to a point where you need to request another node."
"Application Performance Monitoring should be included in this solution."
BigPanda is ranked 43rd in IT Infrastructure Monitoring with 12 reviews while SolarWinds NPM is ranked 4th in IT Infrastructure Monitoring with 147 reviews. BigPanda is rated 7.2, while SolarWinds NPM is rated 8.2. The top reviewer of BigPanda writes "Offers comprehensive alert monitoring and a user-friendly interface but requires manual validation to provide accurate alerts". On the other hand, the top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". BigPanda is most compared with ServiceNow, Moogsoft, IBM Tivoli NetCool OMNIbus, ServiceNow IT Operations Management and Datadog, whereas SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, ThousandEyes and Entuity. See our BigPanda vs. SolarWinds NPM report.
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